Simply Underlay Opiniones 

Website is good. Purchase easy. Dispatch quick. Delivery is tortuous. If I'd known they rely on DX to deliver I would have purchased elsewhere. DX have been consistently terrible for 10 years. On every occasion I've had the misfortune of receiving goods through them. My premium overnight delivery sat in their local depot 4 full days 2 working days before after more than an hour spent with customer service I managed to extract it.

Since the above review customer services got in touch with me to reimburse the delivery cost. They now say they will revise their delivery estimate based on my review. That's welcome. I've adjusted my rating to accommodate this.

Speedy delivery and very responsive customer service. The quality of the underlay is top notch and we're very happy with it! Will definitely recommend.

Good service and prompt delivery. Carpet fitter impressed with product and ease of use!
I have not fully tried out the new underlay yet but first impressions of Plushwalk 12mm its excellent.

The best price I could find for Plushwalk underlay and the only place that sold it in just the right size for the bedroom it was fitted in. Incredibly fast delivery service and arrived in good condition.

Great company
Very fast delivery
Not used the underlay as of yet but will update as soon as we do
But the company cannot fault

No number to call. Emailed several times immediately to adjust the order to induce it on next day delivery. Added the second order without being able to contact anyone in the company.
Items arrived on the same delivery van but they won’t refund the second delivery charge, even though the order obviously came through in time for the first delivery, so only needed to charge me once.
Only write this as I’m now being bombarded with messages to give them a review.

Bought some underlay from SimplyUnderlay after doing some research and I’m very pleased with the experience. The prices were competitive, the ordering process was straightforward, and the delivery was quick. Excellent service from start to finish and the product was exactly as described. Would definitely recommend and use again.

Was surprised just how quick the underlay arrived.

Placed the order, got an email from EVRI that order is in the locker and when we opened the locker it was empty!! I have been chasing EVRI the last two days and also provided them with video evidence but no solution yet. I have also submitted a query online through your website requesting a refund / resolution but no response! Very disappointed with the service.

Really friendly , really pleased with the work completed . Would definitely recommend.

Unbelievable quick delivery, ie. in less than 24 hours after placing order. And that was with standard delivery. Recommended!

A carefully curated selection of stylish and interesting products at sensible prices displayed via a very clear website.

Efficient communication, rapid delivery and good packaging.

The Simply Underlay brushed pale brass door strips look perfect with our pure wool Berber carpet and they are a huge improvement on the standard option provided by our carpet supplier. Our excellent carpet fitter was impressed!

No telephone contact to discuss
Ordered goods on 9th April , did get it till the 14th April and I had to collect it myself. Not happy or satisfied with the service

Good value, easy to order and predictable shipping :-(

Wonderful service. Arrived next day and just what we wanted.

Brilliant service and would highly recommend.

Easy website to navigate and order from. Fast email communication and updates for delivery. Our underlay came very quickly arrived a day before the advised timeframe.

My wife said the delivery man was also very good and polite.

Thank you Simply Underlay Team.

Clayton

Huge range to suit every combination of floor coverings, clear descriptions and advice and the threshold arrived quickly and well packed.
I’ve used before and will do again.

Super quick delivery as promised

Good quality underlay delivered unexpectedly the next day
Fantastic service