The table is great. The motor is powerful. Cast top is very precise. The only reasons for not giving 5* is the fence is only connected at the front so the precision is not perfect every time. A fence... Ver más
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The table is great. The motor is powerful. Cast top is very precise. The only reasons for not giving 5* is the fence is only connected at the front so the precision is not perfect every time. A fence... Ver más
La empresa ha respondido
Super quick customer service from Rob. I was able to fix the issue with my compressor in no time with a simply-explained step by step solution!
Customer service second to none in my opinion. Needed a User Manual for a welder I purchased and with 24hrs it’s been sent. Many thanks and much appreciated.
We recently used this company to fix our SIP presses and could not be happier with the service provided by Will and Josh. They worked tirelessly throughout the day to get everything up and running. On... Ver más
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Escrito por la empresa
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Reino Unido

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Products are brilliant however the customer services are EXTREMELY poor.
Question:
SIP 1706 Propane Space Heater product code 09291.
I have a large propane cannister, the hose is simply not long enough from the tank to the heater. Do you offer a 5m hose or can you tell me what:
- hose diameter I would require
- the connectors I would need to connect to both the regulator and heater.
Your help would be appreciated as at the moment, I cannot use the heater.
The Answer:
If you measure the diameter of the hose that you have and use the same regulator, if you get another hose that is safe to use with propane, this should be fine.
Kind Regards,
Josh
[Ticket #73227]
Is this a joke?
___________________________________________
Updated Review.
Customer service manager got in touch and got Josh to provide a better answer.

Respuesta de SIP Industrial Products Ltd
SIP Industrial Products are an excellent company to deal with. We have purchased many products over the years and all have been trouble free.
We recently had the need to contact the customer service department and they were very efficient and pleasant to deal with.
We would have no trouble in recommend this company

Respuesta de SIP Industrial Products Ltd
Called ip for help and advise and was dealt with promply.

Respuesta de SIP Industrial Products Ltd
Excellent customer service, friendly, knowledgeable and very helpful

Respuesta de SIP Industrial Products Ltd
Fantastic service from this company as usual, contacted them about an issue with the product and it was resolved within minutes.

Respuesta de SIP Industrial Products Ltd
Great customer support making me feel like a valued customer.
Could not find spares for my old Fireball but Rob’s guidance invaluable and so I bought a new Fireball 342.
Recommend the guys without hesitation.

Respuesta de SIP Industrial Products Ltd
Problem with chainsaw log horse, chain saw clamp. Part found by the very efficient and knowledgable staff. Ordered and should be with me before the weekend.

Respuesta de SIP Industrial Products Ltd
Great a quick service of our compressor.
Both engineers top quality, fast and A+ job.
Well done for fast turnaround with our request.

Respuesta de SIP Industrial Products Ltd
Item arrived before expected delivery date.well packed and easy instructions to assemble and get going.Special thanks to Jessica for her help and patience with setting up the registration warranty.

Respuesta de SIP Industrial Products Ltd

Respuesta de SIP Industrial Products Ltd
The initial response was very prompt, the issue was resolved very quickly, and spare part arrived very promptly ensuring I was back in operation without delay

Respuesta de SIP Industrial Products Ltd
Mat and his colleuge were fantastic. From the moment Mat took the call he couldn't of done anymore for us.They tried everything for us but to no avail.

Respuesta de SIP Industrial Products Ltd
Having to deal with Nancy is a breath of fresh air ,
She is a asset to the firm

Respuesta de SIP Industrial Products Ltd
Nancy is probably the best manager I've ever ever dealt with she is always polite and completely eager to help in any way she can. I feel that the journey with sip has been made so much easier with Nancy at the controls, thank you very much everybody in the team at sip and have a good Christmas thank you thank you so so much.

Respuesta de SIP Industrial Products Ltd
Nikki in customer services was an absolute pleasure to speak to, despite a hiccup on the delivery firms fault she did everything she could to ensure my product (a Christmas present) was returned and a new one got to me in time for Christmas! Professional, personable, very quick replies and genuinely cared about giving good customer service, a credit to the company!!

Respuesta de SIP Industrial Products Ltd
Great website , quick response time to enquiry , great communications , good price and super fast shipping - A1

Respuesta de SIP Industrial Products Ltd
We had our recently purchased compressor go down. Rob at SIP had the compressor picked up, repaired and returned within a week. Thank you.

Respuesta de SIP Industrial Products Ltd
rob was extremely helpful went the extra mile to help us resolve the problem.this is what you call customer service. nice one rob

Respuesta de SIP Industrial Products Ltd

Respuesta de SIP Industrial Products Ltd
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