Quick and professional boiler replacement with excellent service and a great price
Our old 14-year-old boiler after the initial attempt to repair by another company (separate review left for them) was not economically viable to be repaired and 'died' in the process of repair with another fault, thus no heating/hot water at all.
So, there was a mad scramble to find the most reasonably priced/quality/popular boiler and after lots of research 3 brands were in mind. After a lot of searching with quite a few comparison sites who gave quotes without viewing the premises (there could have been many more issues raised on the day of installation if that selection was made). I booked appointments with 3 installers who visited the premises on the day (Friday) and estimates/installation lead times to were given. The online prices were slightly lower but I preferred the personal visit and review of the current boiler location etc. This included the visit by the Sisko representative.
Sisko offered not only the best (off line) price but also the most helpful and transparent advice/guidance to help me choose the right boiler for my home.
My timeline:
Thursday- Current boiler dies
Friday- Estimates/home visits.
Sunday- Installation.
Sales Experience: Booked the appointment on the Friday and a home visit appointment was available on the day. The sales representative was knowledgeable, understanding courteous and supportive throughout the process. He took the time to explain all my options clearly.
Installation: They were good enough to accommodate the installation of the boiler on the Sunday (we were not home Saturday), which was a pleasant surprise. The engineers arrived on time and were friendly, efficient and polite. They completed the job to a good standard barring the minor hiccoughs (as can happen with most jobs). They left my home taking away all the old equipment and as clean as reasonably possible.
Customer Service: From the first phone call to the final handover, the team at Sisko Trading was professional, responsive, and genuinely committed to delivering great service. There were no hidden costs, and every step was communicated clearly.
Overall Verdict: I HIGHLY RECOMMEND Sisko Trading to anyone considering a boiler replacement (not sure if they cover outside of the midlands). Their pricing is competitive, their service is top-notch, and their team is trustworthy and friendly from the initial pleasant booking call to the representative home visit and then the final installation.
9 de noviembre de 2025
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