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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my orde... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Update: customer service reached out to fix the problem Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some loc... Ver más

Valorada con 5 estrellas sobre 5

Their items are so great and stylish! I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if t... Ver más

Valorada con 5 estrellas sobre 5

Flattering design, gorgeous quality and fantastic customer service. Even when I experienced a flaw in the fabric of my trousers, I was advised to make a claim by CS and was granted a new pair free of... Ver más

4,0

Muy bueno

TrustScore: 4 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

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Valorada con 2 estrellas sobre 5

Over two weeks now and still not got my order

Over two weeks now and still not received my parcel. I emailed asking what was going on and they said one of the items is out of stock… don’t get why this means they couldn’t ship the rest of my order. They said it’s now on its way (2 weeks after ordering)
Gorgeous quality activewear though which I love just won’t be ordering direct from their site again will purchase from Selfridges as usual

14 de marzo de 2026
Opinión espontánea
Logotipo de Sisterlytribe

Respuesta de Sisterlytribe

Hi Georgia,

Thank you for your feedback, and we’re really glad to hear that you love the quality of the activewear. We’re very sorry for the delay with your order and completely understand how frustrating it must have been to wait without clear information.

Unfortunately, one of the items in your order went out of stock unexpectedly, which caused the shipment to be delayed while we worked to resolve the issue.

UPS has attempted to deliver your package to your address provided. Unfortunately, they were unable to reach you, which is why the parcel has been redirected to a UPS pickup point. We have also sent you an email with the address of the pickup location.

We truly appreciate your understanding and hope you enjoy your purchase once collected.

Valorada con 4 estrellas sobre 5

Order# 25424

Update: customer service reached out to fix the problem

Delivery has been a headache. I paid extra for Budbee home delivery. All of a sudden I get a text from DHL to pick up my package at some location. Feels like they pocketed the money from the delivery fee and sent via DHL pick up hoping the customer wouldn’t notice.

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

What a great experience! I reached out to customer service with a sizing question and received a thoughtful response from a real person who clearly took the time to read and address my specific concern. It was truly appreciated!

29 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great brand with lovely service

I'm so glad that I've finally received my order. The products are great and the quality is amazing. Sadly the delivery took longer than expected but when I send an email to the Sisterly tribe customer service they responded really quick and amazingly so thank you again for this and I cannot wait to order more ! 💜

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’m extremely satisfied with the…

I’m extremely satisfied with the quality of their products. This brand truly feels like me and has become one of my absolute favorites. I love the neutral color palette and the timeless, minimal design. Overall, I’m completely happy and can highly recommend it.

31 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Needed to return my item and customer…

Needed to return my item and customer service was very responsive. They initially didn’t refund the full amount due to an error on their side, but was quickly sorted and I’’ really pleased about how quickly they emailed me back

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best customer service!!

I absolutely love this brand!! Not only are the items made with really high quality, but they have incredible customer service. I had to reach out to exchange an item and the way they handled the situation was super professional. I can’t wait to buy more items and post it on my social media to spread more awareness for my followers to buy this brand!!!

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing pieces

Amazing pieces - I now only wear Sisterly Tribe to my pilates classes, complete upped my game! But beyond all that, just wonderful customer service. So prompt and kind x

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

looking forward to revieving my items.

i have been contacted by customer service, and the issue was my email was misspelled. i did not make a note of my tracking number, but customer service were able to trace the order and a confirmation email has reached me.v happy as i love the product, which i first saw and tried on in selfridges.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Sisterlytribe

Respuesta de Sisterlytribe

Hi Celia,

We’re happy that we could locate your order and correct the email address so the confirmation reached you.

It means a lot to hear that you love the product and that you first discovered it in Selfridges.

Have a lovely day! 🤍

Valorada con 5 estrellas sobre 5

Amazing!

Their items are so great and stylish!
I am impressed by the Softsculpt leggings because they are quick-drying and squat proof. Also, they actually STAY in place 😆. No need to put them back as if they were constantly falling off like some brands which is very annoying during a Pilates class…
Plus, the customer service is top-tier. I have ordered an item which was then out of stock and they have provided me a solution quickly by sending me another item which was a little bit more expensive than the one I have initially ordered without additional fees!🤩💜

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new comfies!!

Great customer service and high-quality stylish activewear. So soft and comfortable you never want to take them off. The leggings are true to size and the cut on the sweatshirt is just right.

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jag älskar mina plagg verkligen

Jag älskar mina plagg verkligen! Både passformen, färgerna och hela designen är så snygg. Jag har även fått väldigt fin och snabb hjälp av kundservice när jag behövde byta en storlek på ett par leggings.

10 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This brand is a fantastic find

This brand is a fantastic find! The set I ordered is incredible in terms of style, color, and fabric quality (thick, stretchy but not too tight), and the fit is impeccable and comfortable. The bottoms are also perfectly suited for taller women. I also want to mention that after an issue with the carrier, customer service was very friendly, responsive, and efficient in handling it! I would definitely recommend them.

7 de noviembre de 2025
Opinión espontánea

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