BiG SCAM firt order never recieved, followed up, no delivery since 7 Jun 2026. Correspondence keep saying it is coming, the sent it through to SA post office. But In SA, the pos office do not deliver... Ver más
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Consulta las opiniones de los clientes
These collagen masks have transformed my skincare routine. My skin feels silky soft and refreshed every morning. Professional results at home I’m truly impressed.
DO NOT BUY FROM THIS COMPANY!! SCAM! I purchased masks from the company. What was sent to me was a small bag that had an empty UPS label inside. The actual label was missing! The mailing package has 3... Ver más
Really good product, my girlfriend always want to use it during the weekend while watching a film.
Información sobre la empresa
Escrito por la empresa
SkinKlean is a Korean-inspired skincare brand built around one simple belief: skincare should feel like a moment you actually look forward to, not another step you rush through at the end of a long day. Our story started with a fascination for the advanced hydrogel technology developed in Korea, where skincare is treated less like a routine and more like a small ritual. We loved the idea of bringing that same level of care, comfort, and quality into something anyone could enjoy at home, without the complicated steps or the spa price tag. That's how our hero product was born: an at-home hydrogel face mask formulated with carefully selected ingredients, including baby collagen, hyaluronic acid, glycerin, and botanical extracts. It's designed to sit comfortably on the skin for an extended time, so you can read, relax, watch your favorite show, or even fall asleep while wearing it. We wanted it to feel like a treat, not a chore. What we care about most is the experience. Skincare, to us, is personal. It's about feeling good in your own skin, taking five quiet minutes for yourself, and using something that feels considered from the moment you open the box. We're a small team, and we read every single message and review that comes our way. The feedback shared here on Trustpilot, whether it's a glowing review or a thoughtful suggestion, helps us keep improving. We're proud of how far we've come, and we know there's always more to learn. Thank you for stopping by, for considering us, and for being part of our growing community. It genuinely means the world. Welcome to SkinKlean. We're so glad you're here.
Información de contacto
8 The Green, Suite B, 19901, Dover, Estados Unidos
- +1 302 375 2357
- help@skinklean.com
- skinklean.com
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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BiG SCAM
BiG SCAM
firt order never recieved, followed up, no delivery since 7 Jun 2026. Correspondence keep saying it is coming, the sent it through to SA post office. But In SA, the pos office do not deliver. Then you unknowingly sigb up for a subscribtion. Tried to at least refund that, but they went silent. Cancelled my card and opend a case of fraud with the police. They steel money!!
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!! SCAM! I purchased masks from the company. What was sent to me was a small bag that had an empty UPS label inside. The actual label was missing! The mailing package has 3 masks printed on the outside but no mask. Then they charged me a 2nd time under subscription after I told them what happened. To add insult to injury the sent me an email showing me the 1st order was received and to pick it up. I’m filing a claim with my bank!!
I bought these masks specifically…
I bought these masks specifically because they did not contain acrylates. On the company website under the full ingredients list there is no acrylates listed. When I received the package in the mail after waiting for a month for it to show up on the back of the package in the full ingredients is listed acrylates. I am severely allergic to these and it would have meant a trip to the doctors if I had used this mask. I sent them an email for a refund as now I can’t use these masks. We will see if I hear back from them.
As a follow up they did refund me and say they are going to fix the website to reflect the full correct ingredients list.
I've run out of
The product is wonderful, but it sells out quickly. Sometimes I run out of it. Please increase production.
It's been 2 months, and it's worked for me
I had small wrinkles on my forehead, and after 2 months of use, they're gone I'm very satisfied.
This company is the worst
This company is the worst! If I could give zero stars I would. Took 4 emails before someone got back to me. Placed an order on 6/21 and still haven’t received it yet. I just got another email yesterday stating another order was sent! They are now saying I signed up for the monthly subscription which I absolutely didn’t!! My original order is supposedly to be delivered between 7/20-7/26 - I don’t have any hope that it will be delivered. If nothing comes by 7/27 I’m canceling everything and having my credit card dispute it. DO NOT USE THIS COMPANY!!!
My best “good morning”
I put it on before bed, and when I wake up, my skin feels fresh and clean I love it
Deceptive subscription trap – Stay away!
WARNING to all potential customers: What appears to be a simple one-time purchase is in fact a hidden recurring subscription. The checkout process is deliberately designed to obscure this fact – a textbook “dark pattern” that violates consumer protection standards.
I never knowingly agreed to a subscription, yet my credit card was charged repeatedly without transparent authorization. When I received an order confirmation for a product I never ordered, I realized what had happened.
This is not a legitimate business practice – it is misleading, unethical, and potentially illegal. I have demanded a full refund and cancellation, and I will not hesitate to escalate this matter to consumer protection authorities.
Do yourself a favour: read the fine print twice, check your credit card statements, and think carefully before entering any payment information on this site.
a must-have on my trips
Wherever I go, I always wear my face mask, and I love it it refreshes and rejuvenates my face.
Horrible Experience
Horrible Experience! My mother wanted to order the masks once but was trapped into a hidden subscription model. We canceled the subscription via email (difficult process and not transparent at all) and they confirmed the cancellation. Now, a few weeks later they just started charging her credit card again and sending more masks. We now had to get a new card for her so they cannot charge her anymore. Horrible scam!!!
A reputable and professional company
Amazing customer service; the shipment arrived in perfect condition in 4 days
please put more discounts
I've had to stop using them because I can't afford them—it's a shame because they're wonderful, but a little too expensive for me... what a pity
Do not buy !!!!
Do not buy anything from this company.
I spent $80 and it was not delivered. No response by the company despite numerous emails and complaints. Bogus and misleading website, do not buy! Sally Parrish
total win
I saw them online and couldn't resist—one of the best purchases I've ever made
Scam — don’t use
Do not use! I wanted to order a product one time, but accidentally subscribed for an entire year. Usually I notice these things, I think they hide the fact that you are subscribed. They were ridiculously hard to get ahold of to cancel. But in spite of me emailing to cancel, and even being told they did cancel it, I continued to be charged for shipments for months. Eventually I had to dispute the charges with my credit card company.
It's worth it
The box arrived crushed, but luckily the product was undamaged. They should improve that, but the product quality is excellent..
visible results
The wrinkles around my eyes and lips have decreased significantly; I'm thrilled.
Tried to cancel my subscription
Tried to cancel by email, I wasn’t successful tried to find the customer portal to cancel subscription found it very hard. find this very frustrating.
Excellent value for the money
I'm very happy; I've tried several products, and this is the one I like best, both because of the results and because it's so easy to use. Excellent value for the money
BEWARE…
BEWARE…. when you place an order they will automatically sign you up for a monthly SUBSCRIPTION and will AUTOMATICALLY CHARGE your account!!! And the masks are just mediocre at best. NOT WORTH IT.
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