Amazing company, amazing products. I’ve had several different tanning bottles from skin & tan and they’ve all been brilliant! No streaks, no nasty smell and looks natural. I had an issue with my deliv... Ver más
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Consulta las opiniones de los clientes
Had my parcel returned by Evri got in touch with skinny tan by email. Responded straight away product had been returned damaged by Evri .They sent out replacement package asap and kept me updated ti... Ver más
Lovely product tan and glow !! After having two skin cancer lesions removed I now have to be careful out in the sun but, this product allows me to keep safe as it is factor 30 while giving me a gr... Ver más
Skinny tan, what a great name! I remember watching these ladies presenting it on Dragons Den several years ago now. So wonderful it is a success! I ❤️ the 2 products I am using especially the gradual... Ver más
Información sobre la empresa
Escrito por la empresa
Skinny Tan - self tanning & salon-quality spray tan solutions that instantly bronzes with the highest quality natural tanning products.
Información de contacto
B66 1BY, Australia
- skinnytan.co.uk
4,4
Excelente
740 opiniones
Invita a los clientes a opinar
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Ha contestado el 25% de las opiniones negativas
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The customer service was good but…
The customer service was good but ridiculous size box it came in for the little product but sadly the tanning drops weren’t for me. I developed a rash and had to stop using them which was a shame because the colour was great and natural. I wish I knew what ingredient it was as I never have a problem with beauty creams etc 🤷🏻♀️
26 de enero de 2024
Love this product
Love this product, i have been using it for several years. I always get compliments when i have it on. It goes on so well and looks so natural.
26 de enero de 2024
Love skinny tan
Love skinny tan, been using your products for years never dissappoint
26 de enero de 2024
Respuesta de Skinny Tan
Hi Sally!
Thank you for the glowing review!
We are grateful for your kind words and always happy to hear from our loyal Skinny Tan customers!
Hope to hear again from you!
Best,
Skinny Tan Team
Respuesta de Skinny Tan
Hi Jackie,
Thanks so much for taking the time to share your feedback with us.
We truly appreciate it and we hope to hear back again from you!
Best,
Skinny Tan Team
Respuesta de Skinny Tan
Hi Celia,
Thanks so much for sharing your feedback!
We are so happy to hear from you and appreciate the time you have taken to share this with us.
Cheers!
Best,
Skinny Tan Team
Faulty pump and poor service
I recently ordered 2 skinny tan mousses and both were faulty, pump not working. One was replaced, the other not despite contacting the company and providing evidence of fault. I’ve been buying skinny tan for years but will no longer be a customer, really poor customer service.
22 de enero de 2024
Opinión espontánea
Respuesta de Skinny Tan
Hi Helen,
Thank you so much for sharing your feedback with us.
We are sorry to hear about what happened. We have checked on our record and our system shows a replacement was sent to you in November for one of the mousses that you reported to have had a faulty pump.
However as you mentioned you've had issues with the pump of the 1st mousse, we requested to have this returned so our Team can check on the sample bottle. Rest assured that you will be receiving a return label so you can return this to us and we would like to extend our sincere apologies for the delay in sending that to you. Our Customer Support team will be organizing to send you a replacement again as soon as possible.
Once again we'd like to apologize for the issues you had to experience and we thank you for giving us the opportunity to resolve this for you.
Sincerely,
Skinny Tan Team
Skinnytan customer service stinks.
I've just been blocked on X for asking a genuine question about 1 of their products as I couldn't find how to get in touch with customer services. I find that unprofessional, disrespectful & disgraceful. What a horrible thing to do to a loyal customer.
15 de enero de 2024
Opinión espontánea
Respuesta de Skinny Tan
Hi Kelly,
Thanks for sharing your feedback. We have checked on this and can confirm that you have not been blocked.
However the X account has been deactivated due to inactivity. You may reach out to us via other social channels instead.
You may also email our Support Team at info@skinnytan.com and we would be more than happy to assist in any way we can.
We truly appreciate you taking the time to raising this to our attention and giving us a chance to help you.
Regards,
Skinny Tan Team
Best tan I’ve ever used
Best tan I’ve ever used. Coconut water cannot be matched. Great colour and I’ve used every tan on the market!
27 de diciembre de 2023
Respuesta de Skinny Tan
Hi Michelle,
Thank you so much for sharing such a lovely review!
We are so happy to hear from our happy customers like you.
Look forward to hearing again from you!
Best,
Skinny Tan Team
Tan & Tone oil
Tan & Tone oil - OMG this is excellent I am not the best at putting tan on but this goes on excellently and my skin feels superb. Usually the tan around knees feet and ankles usually gives me away but i use oil and stroke lightly and it looks real. I am so happy I will defiantly purchase again.
I have the Q10 serum to try next… fingers crossed i get the same if not better result. 😀
24 de noviembre de 2023
Respuesta de Skinny Tan
Hi Paula,
We are so happy to hear how much you love the Tan & Tone Oil! And we certainly hope you update us when you try the serum.
Thank you so much for taking the time to share your review with us. We truly appreciate it!
Best,
Skinny Tan Team
Absolutely amazing tan
Absolutely amazing tan! Looks amazing! Very happy customer!
24 de noviembre de 2023
Respuesta de Skinny Tan
Hi Amanda,
Thank you for the glowing review!
We are so happy to hear from our happy customers like you.
Look forward to hearing again from you!
Best,
Skinny Tan Team
I purchased it for my granddaughter as…
I purchased it for my granddaughter as she absolutely loves it!
24 de noviembre de 2023
Great experience delivered promptly
24 de noviembre de 2023
The 2 star review is for p&p and not…
The 2 star review is for p&p and not the items ( not tried them yet as they were a present) £70 paid for a bundle and when it arrived a bottle had burst, customer services were excellent and a replacement was sent out, that replacement was badly packaged and was also damaged. 3rd bottle sent out and was recieved intact. Advised customer service that their packaging section needs to be looked at.
24 de noviembre de 2023
Respuesta de Skinny Tan
Hi Lynn,
Thank you so much for sharing your feedback with us.
We definitely have noted this incident with the packaging and have taken necessary steps to avoid issues like this in the future.
Once again we'd like to apologize for the issues you had to experience with your delivery and we thank you for giving us the opportunity to resolve this for you immediately.
Sincerely,
Skinny Tan Team
Always great products
Always great products that really do work. I love the bundle offers and am always able to get my favourite products together at a fab price. This time I bought the one day tanner to try out, it’s great, better than make up and looks amazing.
25 de octubre de 2023
Give you a lovely natural glow highly…
Give you a lovely natural glow highly recommend
25 de octubre de 2023
Free gift not provided
I ordered notox as I received an email saying I would receive a free gift with my order for 48 hours only. Didn’t receive the free gift and they’ve ignored my email querying this.
Edit: I have now received contact from Skinny Tan and they have sent me the missing gift. Very happy with their response and the products are great.
17 de octubre de 2023
Opinión espontánea
Respuesta de Skinny Tan
Hi Stephanie,
Thank you for sharing your feedback with us and bringing this to our attention and we are so sorry about your experience with the free gift offer.
Upon checking, we have sent a response to your initial email however we have not received a response from you. Our Customer Support Team will reach out to you again to help resolve this for you. We will also reach out to you here to request information just to make sure we have the correct contact info for you.
Once again, we are so sorry about the inconvenience and rest assured our Team will be more than happy to help you with this order.
Regards,
Skinny Tan Team
Purchased a week ago, no update
Placed an order a week ago for some items as a birthday present and have received no update from the company on the status of the order. The courier tracking information just shows this as with the sender. Pretty poor online buying experience. Thankfully I bought well ahead of time so I have a few weeks before the item is needed.
25 de octubre de 2023
Respuesta de Skinny Tan
Hi Glen,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery delay that you have experienced with this order.
Rest assured that we will have this checked with the courier as it's showing on our system that this has been fulfilled immediately on our end. Our Customer Support Team will reach out to you ASAP once we have received a response from the courier.
We truly appreciate you taking the time to give your honest review and giving us a chance to help you with this order.
Regards,
Skinny Tan Team
Not natural looking tan
Enhances age spots wanted a natural looking tan but leaves skin patchy and darker where skin tone is uneven.
24 de septiembre de 2023
I put a hair band on my hair to keep it…
I put a hair band on my hair to keep it off my face, while I sprayed it on , I don't know why but down both sides of my hair turned bright orange, I tried my purple shampoo, even went blonde shade darker , that was 3 weeks ago ,and it's still orange !!!
13 de septiembre de 2023
Opinión espontánea
Still waiting for delivery from Evri
Still waiting for delivery from Evri. Over a week now and no communication.
25 de septiembre de 2023
Respuesta de Skinny Tan
Hi Kate,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery issues that you had to go through.
Rest assured that we will have this checked with the courier as it's showing on our system that this has been fulfilled immediately. Our Customer Support Team will reach out to you ASAP.
We truly appreciate you taking the time to give your honest review and giving us a chance to help you with this order.
Best,
Skinny Tan Team
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