Ski Solutions Opiniones 316

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been booking my ski holidays with James for the last 4 years, every time his recommendations come up trumps! Cant fault the attention to detail from the Customer Service team either when it com... Ver más

Valorada con 5 estrellas sobre 5

Ross at Ski Solutions was an enormous help in finding a child friendly ski holiday in Norway a couple of years ago, so we entrusted him to help us find a similarly child friendly holiday in the Alps r... Ver más

Valorada con 5 estrellas sobre 5

Speaking with an old skiing friend he was going skiing so I felt that I would have to join him. Within 24 hours Ross @ Ski solutions had arranged a holiday for two more skiers in Obergurgl to leave 7... Ver más

Valorada con 5 estrellas sobre 5

James went above and beyond for our Christmas booking, presenting us with quote upon quote to ensure we got a holiday that ticked everyone’s box. His knowledge helped us to plan every detail so we kno... Ver más

Información sobre la empresa

  1. Viajes y vacaciones

Información proporcionada por diversas fuentes externas

Enjoy unforgettable ski holidays with Ski Solutions, the luxury ski specialists. With over 30 years' experience - benefit from our expert knowledge.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Ski Solutions stole money from me.

Money for the hotel deposit was deliberately stolen from my account meaning I had paid twice.
Despite getting on for a year of emailing to to hotel who haven't replied at all ( not surprising) and to Ski Solutions- Ski solutions customer care is quite horrific. They have done nothing other than email me a lot of waffle and now have refused to do anything more.
Its theft, It was deliberate, and they are attempting a cover up. They are dishonest not to be trusted with your money.

13 de marzo de 2025
Opinión espontánea
Logotipo de Ski Solutions

Respuesta de Ski Solutions

We’re truly sorry to hear about your experience. To clarify, Ski Solutions manages payments for your stay, but some hotels take a holding deposit on arrival for any additional services during your holiday. This is a common practice and should be refunded if unused. The hotel has already been in touch multiple times and will be contacting you again to explain their deposit process. Please don’t hesitate to reach out to us if there’s anything more we can do to support you — we’re committed to providing the best possible service to all our clients.

Regards,
Murray Dee - Head of Client Services

Valorada con 5 estrellas sobre 5

I have to compliment Carina at Ski…

I have to compliment Carina at Ski Solutions for the fantastic package she built for us to Norway. We have never been to Norway before but the information we got, not just on the hotel and flights, but so much supportive information with ideas of where to go, where to eat etc, we felt more confident in trying somewhere new.
It didn't work out for us this time and unfortunately we didn't end up booking, but I would still highly recommend Ski Solutions - best customer service in a long time!

21 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review

Prompt, helpful, suitable and comprehensive suggestions in response to my enquiry.

28 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Defiantly recommend this company

Defiantly recommend this company, I had a quick response, they managed to arrange a group booking from 2 different airports to our resort of choice, very competitive pricing. You should always get a second opinion from an independent company, will defiantly be a go-to option from now on and I have been organising group holidays for the last 10 to 15 years.

15 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second trip booked at Ski solutions

Second trip booked with we Ski solutions and I’ve been very impressed. They take care of everything for you and you can just look to enjoy your ski trip!
James Elliott has been very helpful we look forward to booking next skiing trip with them.

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our go to ski holiday provider

Ross has booked 3 holidays for my family. He set us off on a love affair with Norway and his knowledge for us was invaluable as we were not a ski family. Roll on 4 years and he pulls it out of the bag every time along with Helen who is so efficient.
It's such a relief to know everything is taken care of and at good prices too!

9 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

The choices we were given were very appropriate and the team are knowledgeable and have been very responsive, both for the initial holiday booking and then for the add-ons.

8 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sales and aftercare

Sales - Very easy to chat with and on top of their game given they had been to resort themselves and had knowledge
Aftercare also prompt and helpful

27 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Skiing in Whistler 2026

Skiing in Whistler 2026
I have been using Ski Solutions for a number of years to book skiiing holidays. Andy always finds us lovely places to stay at affordable prices, and is very patient when we keep changing our minds!! Cannot recommend enough. Top class service.

18 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, listened to our needs, nothing was too much trouble, efficient and seemless service

16 de septiembre de 2025
Opinión espontánea

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