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4,2

Muy bueno

TrustScore: 4 sobre 5

18 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent price, quality and delivery. Had a small issue with my purchase but when I contacted the company they responded and resolved the issue within minutes no issues whatsoever! Great customer service, other large companies should take a leaf from their book!
Will definitely order again! Thank you for the great customer service and product

5 de marzo de 2022
Opinión espontánea
Logotipo de Skyli

Respuesta de Skyli

Thank you so much!

Valorada con 1 estrellas sobre 5

The charging cable does not work so…

The charging cable does not work so although it all looks good I am struggling to actually use it. Was a gamble that didn't pay off!

1 de marzo de 2022
Logotipo de Skyli

Respuesta de Skyli

Hi Jen,

Did you consider contacting us so we could replace the charger before leaving a negative review? Reviews like this badly impact a small business like ours and you haven't even given us the opportunity to rectify this situation.

In the rare case an accessory doesn't work, we always replace it immediately. We have sold over 100 Hidrate bottles and the only problem we've had with one is courier damage.

If you email info@skyli.co.uk (replying to order confirmation etc should come to us), then we'll replace the charging cable.

Thanks

Valorada con 5 estrellas sobre 5

Delivery is quick and efficient and…

Delivery is quick and efficient and customer service is fantastic - they responded to my email and sent out without question a replacement for a faulty product the day after I reported it.

18 de noviembre de 2021
Opinión espontánea
Logotipo de Skyli

Respuesta de Skyli

Hi Susan,

Thank you so much for your review :)

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, price for my order of a hidrate steel water bottle was half charged elsewhere, and the only issue was the box was slightly damaged, for the price this is not a problem!

27 de octubre de 2021
Logotipo de Skyli

Respuesta de Skyli

Thank you Simon :)

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend! Thanks you for an easy, simple purchase. Arrived quickly and in great condition.

12 de octubre de 2021
Logotipo de Skyli

Respuesta de Skyli

Hi Paula,

Thank you so much for your review :)

Skyli

Valorada con 5 estrellas sobre 5

Bought a second & third Hidrate water…

Bought a second & third Hidrate water bottle for my daughters after buying my own previously. Easy order, quick delivery, great price. Very happy with all interactions with Skyli so far. They are very quick to respond to questions, and always very helpful. I like doing business with them, they seem like good people trying to provide good products at good prices and wrapped with an excellent service. I don’t provide many reviews but I thought I’d make the effort this time.

24 de agosto de 2021
Logotipo de Skyli

Respuesta de Skyli

Thank you so much! :)

Valorada con 1 estrellas sobre 5

Unuseable item

Item so badly damaged the lid wouldn’t fit

23 de agosto de 2021
Logotipo de Skyli

Respuesta de Skyli

Hello,

We apologise for that - We would never send the item if we knew it was in that condition.

I have replied to your email and I am sending you a new bottle first thing tomorrow.

Thanks
Skyli

Valorada con 5 estrellas sobre 5

Water bottle

Bought a water bottle arrived quick and everything spot on. Cheers

20 de julio de 2021
Logotipo de Skyli

Respuesta de Skyli

Hi Steve,

Many thanks for your review! :)

Kind Regards,
Skyli

Valorada con 5 estrellas sobre 5

Amazing hydratespark water bottle!!

Wanted one of these water bottles for ages and these are an amazing price & absolutely nothing wrong with it! Works perfectly!! So happy! Thanks

14 de julio de 2021
Logotipo de Skyli

Respuesta de Skyli

Hi Jessica,

Fantastic! We're so glad you're happy with your purchase. Many thanks for the kind review.

Skyli

Valorada con 5 estrellas sobre 5

Excellent

Excellent. Will now order another one🤣

10 de julio de 2021
Logotipo de Skyli

Respuesta de Skyli

Hi Anne,

Thank you for your review! We're so glad you're happy with your purchase :)

Best Regards
Skyli

Valorada con 5 estrellas sobre 5

Hidrate Spark water bottle…

I ordered a Hidrate Spark water bottle on a Sunday, with a discount code and free delivery. They website was not on Trustpilot at the time and there were no reviews on facebook so must admit I thought it was a scam. As it had the option to pay later using Klarna I thought I’d give it the benefit of the doubt (Klarna offers protection on online purchases too). The water bottle was delivered on the Wednesday so speedy delivery too! The box had seen better days (as per item description) but the product inside is like new. Very pleased and would recommend!

28 de junio de 2021
Opinión espontánea
Logotipo de Skyli

Respuesta de Skyli

Thank you so much Hannah!

We are so pleased :)

Valorada con 5 estrellas sobre 5

Great

I was a bit dubious as the website was new and I came to trustpilot and could not see any reviews. I just saw post on facebook to leave a review so I thought i would do my bit as I don’t tend to leave reviews

I paid £33 for hydrate bottle that I was about to buy for over double the price. Item was in fantastic as new condition how it was described. I told my friends who also made orders and they are all happy too!

I will continue to shop here in future

28 de junio de 2021
Opinión espontánea
Logotipo de Skyli

Respuesta de Skyli

Hi Anita,

Thank you so much for leaving a review. You're also our first Trustpilot review, so we do appreciate it big time! We will email you shortly with a little surprise. We are so happy that you and your friends are happy with your HidrateSpark bottles.

Thanks again,
Skyli.

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