Yep well informed during process, delivery within a few days of ordering. Easy to fit,especially the 2nd one.looks good, perfect fit.
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Consulta las opiniones de los clientes
great product fits as it states, instructions bit vaig in but sorted it, works great, delivered on time,
Great website and easy to follow instructions for ordering and measuring. Made to order so took few weeks to arrive. Would have liked some mid point communication but could track through the email. Ve... Ver más
Bad customer service my blind fell apart then they wanted to charge me 39 for a new cassette saying it was my fault what a joke don't buy form them
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Easy ordering process
Easy ordering process, delivery was quicker than I expected.
Fitting of the blinds was simple and they look great. Overall very pleased.
I don't usually leave reviews
I don't usually leave reviews, but the website was so easy to use for my very niche blinds and even had glass measurements for when I'd selected my brand and version so I knew it was the right one.
Also considering it came from another country the shipping was really quick.
Will be ordering from here again.
Misleading sale information i was…
Misleading sale information i was expecting a Velux product and not an aftermarket product which I could have gotten cheaper and sooner elsewhere.
Sadly we were not able to send the product back as we needed the blind installed ASAP.
Excellent and perfect fit
Excellent and perfect fit , once the blind is closed it’s completely black out . Easy to open or close
Really happy with my blind
not fit for purpose light not blacked out
did not pull down full length so light not blacked out. blind opened on its own during night to wake me with bright light
Poor communication, unusable product
The Velux blind took a month to arrive with supply chain issues cited but the problem was I had to chase them, there was no attempt to let me know in advance.
I bought and installed a single motorized Velux blind and then found there was no remote control unit included, the only way of opening and shutting the blind. I contacted Skylight Blinds so they could correct their mistake but was told the unit was extra cost even though without it, the blind is unusable. Skylight Blinds noted they sold units via their website but I didn’t want to wait another month so went ahead and bought it from Amazon. Poor experience all round, would not recommend to others
Don't believe their delivery times, complete waste of my time
I've just had some standard size Velux Windows installed in my loft dormer and need the blinds before I can move my bedroom up there. I saw on tier website they had the quickest delivery out of people with a similar price online. I was ordering on a Thursday and it said Saturday delivery.
However they did not arrive, order tracking said "In Production" for an item that is a standard product from Velux that they do not need to "produce" at all, just ship. I spoke to Tara on online chat and she tells me there is a 5-7 business day lead time on this product. I've said ok cancel my order and refund me so I can order from somewhere else. She said "I can put in a request for you now, unfortunately I am unable to guarantee this at this stage. " what a scam! unable to guarantee a refund for a product they have not shipped.
Looking at the other reviews on here I can't believe it's the same business, so can't be sure if all of those reviews are legitimate.
Edit: Update, they have admitted that the delivery times on their website are incorrect and have refunded me, so I can order elsewhere, still very frustrating their poor website has put me back over 5 days getting new blinds.
Great quality
Great quality, easy to fit. Easy to order the correct ones from website. Delivered as promised, what more could you want.
Absolutely brilliant quick delivery and…
Absolutely brilliant quick delivery and as it says very easy installation highly recommend
Easy to follow instructions on website…
Easy to follow instructions on website so I was able to purchase correct blind.
Blinds were perfect and the delivery was quick.
Beautiful quality blinds.
Easy to order a blind for our window
Easy to order a blind for our window, fast delivery and easy to install thankyou, I only wish we’d done it earlier!!
Initial order was lost
Initial order was lost. I only found this out after two weeks waiting for it to be delivered!!
DPD eventually delivered the parcel today.
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