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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I did not actually make a purchase so I cannot speak to the product itself, but I can speak to the customer service. I accidentally placed an order, not realizing it wouldn’t bring me to the PayPal pa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I absolutely love Skynflow. The collagen mask is so nice and I’ve genuinely noticed such a difference in my skin that I’ve even pushed back my Botox appointments. I love both serums too and definitely... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm so happy with these products!! I'm 53 yrs old and going through Menopause, so my fine lines and wrinkles were really starting to show ( especially around the mouth and eyes). I've been using the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jessica on the customer service team at Skynflow has been friendly and professional to deal with and has made me feel that my business is important to them. I am looking forward to trying this produc... Ver más

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Información sobre la empresa

  1. Tienda de artículos de belleza

Escrito por la empresa

SkynFlow is a skincare brand that combines innovation and expertise to deliver exceptional beauty solutions. Inspired by the cutting-edge advancements of Korean skincare, SkynFlow focuses on creating products that are highly effective, offering customers the ultimate self-care experience. The company is dedicated to enhancing natural beauty with unique, science-backed formulations that deliver visible and long-lasting results. SkynFlow is driven by a passion for innovation and customer satisfaction. The company prides itself on transparency, excellence, and a customer-first approach. Each product is designed to meet the highest standards, ensuring that users can trust SkynFlow to deliver results they can see and feel.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

358 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 42% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very Impressed- try it for yourself

I purchased the Skynflow Collagen and Niacinamide Restoring Mask on a whim after seeing the ad on social media. I didn't have any expectations but it was a good price and I placed my order. The package arrived quite quickly and I applied it that same night. I was very impressed with how soft and supple my face felt and how refreshed it looked, after just one application. I have now used it 3 times and will continue to include it in my skin care routine. I have also recommended it to my friends. I am 58, with uneven skin tone, dullness, puffiness under the eyes and fine lines, all of which appear to be less noticeable after 1 week of use. I have already placed a repeat order and am keen to try some other products in the range. I recommend you give it a try.

1 de noviembre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your detailed review! We’re really happy to hear your skin feels softer, more refreshed, and that you’re seeing improvements in tone and fine lines 💗 We appreciate your repeat order and recommendation — we’re always here if you need anything!

Valorada con 4 estrellas sobre 5

La maschera è ottima ma..

La maschera è ottima, applicata tutta la notte lascia una pelle radiosa e con attenuazione d rughette al mattino! Unica pecca i tempi di spedizione troooooppo lunghi! Ho ordinato il 13 ottobre ed oggi 28 ottobre ancora non ho ricevuto nulla! Se non ci fosse questa pecca sarebbero davvero eccezionali

13 de octubre de 2025
Opinión espontánea
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Respuesta de Skynflow

Grazie mille per la tua recensione! Siamo felici che la maschera ti stia piacendo e che la pelle al mattino risulti più luminosa e liscia 💗 Ci dispiace molto per i tempi di spedizione più lunghi del previsto. Stiamo lavorando per migliorare questo aspetto. Se il tuo ordine non è ancora arrivato, contattaci pure e lo controlleremo subito per te.

Valorada con 1 estrellas sobre 5

I ordered 1 bottle only as you just…

I ordered 1 bottle only as you just dont know if it will work.

Im glad only 1 was bought as I followed the instructions and the product didn't work.

Customer service will not give you a refund as they state under FDA guidelines if a bottlen is opened they can not issue a refund which to be honest should be reviewed as customers will only but 1 to test the product and if it doesn't work should be entitled to a refund. (to try the product you need to open it!)

I wouldnt buy again.

In reply to their comment, in your email there was no 90 day comment at all and I also stated I followed the instructions of your normal skin routine and then application over night! I used the product 4 nights in a row and didn't see any changes. I didn't mind that it didn't work but I do mind you stating in your comment you don't know what Im complaining about! How rude.
I think you need to have a change in approach as a retailer as I have also worked in retail for decades and haven't spoken to customers the way you just did.

The review is an honest review on your product and I hope this doesn't happen to others. Cheers

23 de octubre de 2025
Opinión espontánea
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Respuesta de Skynflow

Hi Theodora,
First of all, it’s absolutely standard practice that we cannot accept returns of opened cosmetic products. This is not a personal decision by our brand, it’s a basic hygiene and safety rule followed by every legitimate skincare company worldwide.

We would have, of course, accepted the return of any unopened items, but in your case, you ordered and used only one tube, so there was nothing else to return.

And to be completely transparent — we’d challenge anyone to go to a supermarket, buy a face cream, open it, use it, and then try to return it just because “I didn't like it.” It simply doesn’t happen anywhere. The same respect that people have for physical stores should also apply to online brands. How do you expect us to resell a product that you’ve already used?

Now, regarding your claim that the product didn’t work, we don’t doubt your personal experience.
However, we had no opportunity to verify how you used the product. Skincare results depend heavily on proper and regular use — and it’s not realistic to expect visible results after minimal or inconsistent application like 4 days, even though some clients do see results after the first application.

That said, not all skincare products can work for everyone in the same way, and that’s perfectly normal. We have hundreds of verified customers who absolutely love their results, but of course, everyone’s skin is different.

Lastly, we want to remind you that you were offered our 90-Day Results or Refund Program, which was created exactly for cases like this — to give customers a fair chance to test the product over time (please check your inbox for our message from October 27). You personally decided to write this review after our message..

We are surely very sorry for your experience but at this point, it’s honestly unclear what you’re complaining about. We have been fully transparent, respectful, and compliant with hygiene, safety, and customer protection standards at every step.

Valorada con 5 estrellas sobre 5

Fantastic products.

WOW. As an older woman, I purchased the overnight peel off mask and received the elixir serum, plumping serum and the pink gel mask…..probably rates as my best skin product purchase EVER. The serums in conjunction with the peel off mask have definitely softened the marionette lines and wrinkles and my skin looks generally softer, plumper and more hydrated. Totally hooked.

23 de octubre de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for this amazing feedback! We’re thrilled to hear you’re loving the full routine and seeing such a difference in softness, hydration, and plumpness. It truly means a lot to us that this has been your best skincare purchase 💛✨

Valorada con 5 estrellas sobre 5

They work…

I purchased Synflow products a couple of weeks ago and immediately used them and straight away my skin looks and feels different. My skin looks fresh and hydrated. I would strongly suggest you purchase them because they actually work. I am going to purchase more products in the future Also Jessica from customer service was very helpful with an issue I had and solved it straight away.
Thank you
Ann-Marie

23 de octubre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your lovely message, Ann-Marie! I’m really happy I could help resolve your issue quickly and that you’re enjoying your Skynflow products. It means a lot to hear your skin is feeling fresh and hydrated. Thank you for your trust 💛✨

Valorada con 5 estrellas sobre 5

Love this!

I use the amping and elixir serum with the collagen mask and my skin has never felt so soft. I love it! Very good customer service and fast shipping. Very happy with my choice to try skynflow.

27 de septiembre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your lovely feedback! We’re so happy to hear you’re loving the serums and collagen mask and that your skin feels so soft. It also means a lot to know you’re happy with our service and shipping 💛✨

Valorada con 5 estrellas sobre 5

I bought the Collagen & Niacinamide…

I bought the Collagen & Niacinamide restoring mask, not expecting much as I had bought various magic potions before. I used this mask for the first time and I must say I was very impressed. The lines around my mouth and jowls were noticeably reduced, I thought I had had filler. Surprisingly, the effect lasted for many days which I didn't expect. I'm convinced this is a great product, much better than others I have paid a fortune for.

13 de octubre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for sharing your experience with us 💛 We’re thrilled to hear you were pleasantly surprised and saw such noticeable results, especially around your mouth and jawline. It’s amazing to know the effect lasted for days and exceeded your expectations. We truly appreciate your trust and kind recommendation ❤️✨

Valorada con 5 estrellas sobre 5

overnight collagen and pink serum

I currently use the overnight collagen mask and the pink serum. Both products are easy to apply and feel great on my skin. Customer service with this company is great..prompt and supportive. I have recommended these products to friends who also love them.

13 de octubre de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for your lovely feedback 💛 We’re so happy to hear you’re enjoying both the overnight collagen mask and the pink serum. It’s wonderful to know your experience with our customer service has been positive as well ❤️✨ We truly appreciate your recommendations to your friends—it means a lot to us!

Valorada con 5 estrellas sobre 5

Skynflow's collagen face mask

Skynflow's collagen face mask is easy to use and fun to peel off in the morning. I noticed straight away that my skin looked more hydrated and that the fine lines around my eyes were definitely reduced. I'm impressed that the product does what it says and will definitely continue using it.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your lovely feedback 💛 We’re so happy to hear you’re enjoying the collagen mask and noticing your skin looks more hydrated and smooth. It means a lot that you’re seeing real results and feel confident continuing to use it ❤️✨

Valorada con 5 estrellas sobre 5

Amazing products and excellent value for money

I was a total sceptic and half-expected my money to disappear into the ether never to be seen again, or to receive some rubbish Temu-like product. SO SO WRONG on both accounts.
Products turned up within a week, and wow! The mask has made an incredible difference to my skin. It was noticeable after the very first use and continues to get better week after week. I also love the peptide serum. Can't say enough good things about these products. 5 stars all the way.

1 de octubre de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for your honest and amazing feedback 💛 We’re thrilled to hear your order arrived quickly and that the mask has made such a noticeable difference from the very first use. It’s also wonderful that you’re loving the peptide serum ❤️✨ We truly appreciate your support and 5-star recommendation!

Valorada con 5 estrellas sobre 5

My feedback is definitely positive

My feedback is definitely positive. I’ve tried many different creams and masks in the past, but I’ve never seen such clear results as I have since I started using your products. My friends keep asking me if I’ve had any cosmetic treatments, and they’re always amazed when I tell them I haven’t. They immediately ask me for the link so they can order the same products I use.

30 de septiembre de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for your wonderful feedback 💛 We’re thrilled to hear you’re seeing such clear results and that people are noticing the difference in your skin. It means a lot that your friends are also interested in trying the products ❤️✨ We truly appreciate your support and recommendation!

Valorada con 5 estrellas sobre 5

Have been using the Skynflow

Have been using the Skynflow, for nearly 3 weeks now , every night , can see a huge difference in my skin , wrinkles are getting faint, and the skin seams tighter. I am hooked will definitely buy again .

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your lovely feedback 💛 We’re thrilled to hear you’re already seeing a big difference in your skin and that it feels tighter and smoother. It means so much that you’re enjoying the results and feel hooked on the routine ❤️✨ We truly appreciate your support and can’t wait to have you back again!

Valorada con 5 estrellas sobre 5

A new essential for me…

My previous review got deleted for some reason so im here to write another one!

I have been so impressed with the mask and the Pink serum! I have noticed a visible difference in my skin from the first mask and on going masks since ! My pores are smaller, skin is firmer and plumper and glowing!

This will now be an essential in my skin care routine

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for taking the time to leave your review again 💛 We’re so happy to hear you’ve noticed such a visible difference from the very first use and that your skin feels firmer, plumper, and glowing. It means a lot that the mask and pink serum are now part of your essential routine ❤️✨

Valorada con 5 estrellas sobre 5

Prodotti eccezionali

Ho già fatto il secondo ordine perché questa maschera notte è davvero fantastica! 🌙✨
La applico 3 volte a settimana la sera, una volta rimossa al mattino, la pelle è visibilmente più luminosa, liscia e senza imperfezioni. Un vero trattamento rigenerante notturno che lascia il viso radioso e curato senza bisogno di troppi altri prodotti. Consigliatissima!

30 de mayo de 2025
Opinión espontánea
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Respuesta de Skynflow

Thank you so much for your wonderful feedback 💛 We’re thrilled to hear you’re already on your second order and loving the overnight mask. It’s amazing to know your skin feels brighter, smoother, and more radiant after each use ❤️✨ We truly appreciate your recommendation!

Valorada con 3 estrellas sobre 5

SOLDI RESTITUITI MANCATA RICEZIONE PRODOTTI

EDIT Finalmente sono stata rimborsata con un bonifico in data 05/09/2025 quindi non posso recensire i prodotti che purtroppo non mi sono mai stati consegnati ma posso dare recensione ora positiva per il servizio clienti che dopo 3 mesi mi ha finalmente restituito i soldi spesi.

(Vecchia recensione del 18/08/2025 superata: Ho effettuato un acquisto di €50 più di 2 mesi fa e non ho ancora ricevuto nulla, solo pretesti, avvisi di aver effettuato la consegna mai effettuata e false promesse di rimborso: sono dei truffatori, DIFFIDATE!)

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ottimo prodotto

Uso da 5 mesi ( all’inizio ogni sera adesso due volte alla settimana ma solo per i tempi) sia la maschera che il siero ai peptidi di Skynflow e devo dire che sono davvero soddisfatta. ✨

La mia pelle appare più morbida, luminosa e compatta, con un effetto disteso già dopo pochi utilizzi. Il siero si assorbe bene e lascia il viso idratato senza ungere. La maschera ha una texture piacevole e dona un effetto “pelle riposata” molto visibile al mattino.

🔹 Pro:
• Pelle visibilmente più luminosa e uniforme
• Texture leggera e sensoriale
• Siero delicato ma efficace

🔸 Unico punto da migliorare:
L’unico piccolo “neo” è il tempo di asciugatura della maschera: la sera bisogna attendere almeno 20 minuti prima che si asciughi completamente. Nulla di grave, ma lo segnalo per chi è di fretta la sera 😊

Nel complesso, li consiglio davvero! Un’ottima routine viso per chi cerca risultati visibili con una formulazione moderna e delicata.

1 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I tried the Skynflow face mask out of…

I tried the Skynflow face mask out of curiosity and I have to say that it really surprised me!
From the first application, the skin appeared brighter, hydrated and smoother. The texture is pleasant, non-sticky and leaves a very relaxing sensation of freshness.

After a few uses I noticed the skin more compact and less dull, with visibly reduced pores. Perfect both as an evening treat, and before an event for an immediate “glow” effect.

2 de julio de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for sharing your experience 💛 We’re so happy to hear the mask pleasantly surprised you and that you noticed brighter, smoother skin from the very first use. It’s wonderful that you’re loving the glow effect and refreshed feeling it gives ❤️✨ We truly appreciate your support!

Valorada con 5 estrellas sobre 5

Azienda seria


I ordered several products from this company, including the famous and heavily advertised collagen mask.
They shipped my order, but unfortunately, once the package arrived in Italy, it was lost by local carrier. The parcel simply disappeared!
I contacted the company via email and WhatsApp to file a complaint, and they promptly replied, assuring me they would do their best to resolve the issue.
In fact, they resent the package—this time using a different courier and everything went smoothly!
I truly appreciate Skynflow’s patience and commitment to making sure I received my products. Well-deserved 5 stars!

27 de junio de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for your patience and for sharing your experience 💛 While we’re sorry the original parcel was lost, we’re so glad we could resolve it quickly and get your order to you safely. Your trust and kind words truly mean a lot to us ❤️✨ We’re always here to make sure our customers are taken care of!

Valorada con 5 estrellas sobre 5

I am really satisfied with the Skinflow…

I am really satisfied with the Skinflow mask that I apply 2 to 3 times a week before going to bed, waking up in the morning with a plump, radiant, and smooth face. I highly recommend it, thank you.

22 de junio de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Thank you so much for your lovely feedback 💛 We’re thrilled to hear you’re waking up with plump, radiant, and smooth skin after using the mask. It truly means a lot that you recommend it ❤️✨ Thank you for your support!

Valorada con 5 estrellas sobre 5

Yes yes yes!!!!!

This is the third time I’ve bought the Skynflow collagen mask. I think that’s enough to say I absolutely love it!
In the morning, you wake up with the glass skin it promises: glowing, plump, and firm! It’s a big yes from me!

23 de junio de 2025
Opinión espontánea
Logotipo de Skynflow

Respuesta de Skynflow

Yes yes yes! we love this energy! 💛 We’re so happy to hear you’re on your third purchase and still loving the collagen mask. Waking up to glowing, plump “glass skin” is exactly what we aim for ❤️✨ Thank you so much for your continued support!

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