WARNING scam site
WARNING scam site. Have been with slapperzz.com for a while with no issues with of course large deposits and withdrawal of minimal amount were all good HOWEVER until I tried to withdraw max win ok $28k from a $2.80 wager, they said my wager wasn’t legit due to a deposit error and they took my entire balance away. They tried saying a deposit from only a few days prior was rejected and gave me the link to the bitcoin transaction, little did they know they used a deposit rejection from 4 months prior in which I didn’t receive no money anyway. Wow their intention right from the start was to send an outdated transaction claiming it was current and refuse my legit winnings. Have all proof and evidence of transactions and emails to and from support, mow looking at further action. Just keep away from this site and there are way more reputable sites to go to. NEVER trust this company ever as they are like insurance companies that will find every trick in the book not to pay!!!!!!
Respuesta de Slapperzz Casino
Hi,
We take claims like this seriously and would like to clarify the situation.
The withdrawal in question was not declined due to gameplay or winnings. At the time, your account was under review due to a deposit-related discrepancy identified by our technical team.
To clarify, the transaction referenced was not from several months prior. It was a recent transaction logged within minutes of your confirmed deposit, which triggered a standard verification process. This was already under active review and communicated to you via email.
During this process, the affected balance was temporarily restricted while the transaction was being verified and corrected. Withdrawals cannot be processed while an account is under review or adjustment, in line with our procedures.
Separately, during the course of this review, information that was provided via email raised concerns regarding account use and compliance with our Terms & Conditions. These matters were unrelated to the deposit discrepancy and were also communicated directly to you.
Following a full review of the account and associated communications, the account was actioned in accordance with our Terms & Conditions.
Kind regards,
