Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

It covers many issues regards to sleeping. I had much interest in insomnia which is a major problem I have had for a while at 70 years old. It has helped at so level but I feel medication is the main... Ver más

Valorada con 1 estrellas sobre 5

My machine which I payed $1,200 for has stopped working at around 6 months of use. They are saying the warranty replacement period can take 4 weeks with no loaner in the meantime. Mind you this is an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed a small travel cpap device fairly quickly due to the limited luggage capacity for a trip to New Zealand and Australia after Christmas. I was given great guidance and advise about a mini-CPAP... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic support team! I had issues completing my first test (my own errors not product related) and the team had another shipped immediately. The days review was thorough and very helpful. I highly... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico

Escrito por la empresa

A better tomorrow starts tonight.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Insomnia

It covers many issues regards to sleeping. I had much interest in insomnia which is a major problem I have had for a while at 70 years old. It has helped at so level but I feel medication is the main cause.

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Valerie

The young lady, Valerie responded to ALL my emails quickly and had the answer. When I did have to call she was pleasant and willing to help. In a world that is a lot of times lacking in customer service, she displayed it wonderfully!!!

26 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warranty is a nightmare

My machine which I payed $1,200 for has stopped working at around 6 months of use. They are saying the warranty replacement period can take 4 weeks with no loaner in the meantime. Mind you this is an important medical device. Also to send the machine in for inspection requires a return label which I haven’t recieved for over two weeks. I’ve reached out to check up on this to no response. Very poor customer service and communication and poor sense of urgency taking care of a warranty claim for customers.

29 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for sharing your feedback. We completely understand how frustrating this process can be, and we’re truly sorry for the inconvenience. On Tuesday, 2/17, we spoke with you and provided all necessary instructions for sending your machine back for warranty evaluation, including the return label.

As we explained, under ResMed’s warranty process, the machine must first be received and processed to determine the issue and whether it can be repaired or replaced. Each situation is different, which is why timelines can vary. The four-week period is a standard guideline from ResMed — it is not a guaranteed repair or delivery time, but an estimate.

We are eager to assist you as soon as your machine is received and processed. We truly understand how important your CPAP device is, and we remain committed to supporting you throughout this warranty process.

Valorada con 5 estrellas sobre 5

Fantastic support team

Fantastic support team! I had issues completing my first test (my own errors not product related) and the team had another shipped immediately. The days review was thorough and very helpful. I highly recommend sleep doctor products and their team of professionals.

9 de febrero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for your thoughtful review — we truly appreciate you taking the time to share your experience.

We’re glad we could quickly get a replacement out to you and that you found your sleep study review thorough and helpful. Our clinical team works hard to provide clear, supportive guidance throughout the process.

Thank you again for your recommendation. We’re grateful for your trust and are always here if you need anything.

Valorada con 5 estrellas sobre 5

Extremely helpful and informative and…

Extremely helpful and informative and excellent customer service

30 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

We’re glad to hear you found everything helpful and informative, and that you had a great experience with our customer service team. That’s exactly what we strive for. We appreciate you taking the time to share your experience and are always here if you need anything.

Valorada con 5 estrellas sobre 5

Excellent experience

My experience was very good,from the super prompt reply to my inquiry, to the useful information provided.
Thank you!

20 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for sharing your experience! We’re glad our prompt responses and helpful information made your experience a positive one. We appreciate you choosing Sleep Doctor!

Valorada con 5 estrellas sobre 5

Very much appreciated your prompt…

Very much appreciated your prompt response. I was trying to get information regarding donating a perfectly working CPAP and related equipment. And you offered some resources. Thank you for your help.

21 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Sweet Jesus the AI bot will not leave…

Sweet Jesus the AI bot will not leave me alone. It calls me 5 times a day ; I had to block the number. Corporate if you are listening please fix your harassing ai bot

18 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

We’re so sorry about that — our AI assistant was definitely a bit over-eager, and we understand how frustrating that must have been.

The system is still learning, and we’ve since addressed the issue to prevent continued calls. That said, we truly apologize for the inconvenience and appreciate you bringing it to our attention.

Thank you for your patience as we continue improving the experience.

Valorada con 5 estrellas sobre 5

Sleep Doctor is awesome

I've spoken with 2 customer service associates, and they were BOTH extremely great!! They answered all my questions and were both very friendly and knowledgeable.

The only feedback I have is about the multiple calls I rec'd on 1/16 from the AI assistant Ashley. I didn't answer the 1st call, but did answer the 2nd one, and answered the questions. However, I rec'd 2 more calls later, and it was the same message on all 4 calls

14 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for your detailed feedback! We’re so glad to hear our customer service team was helpful, friendly, and knowledgeable — we’ll be sure to share your kind words with them.

We also sincerely apologize for the repeated calls from our AI assistant, Ashley. She was a bit over-eager while learning, and we’ve taken steps to ensure this doesn’t shouldn't happen again. We truly appreciate your patience and understanding!

Valorada con 5 estrellas sobre 5

I had a few questions

I had a few questions, and even though it was during the holidays, staff made it clear that they wanted to help me and they did.

15 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for sharing your experience! We’re glad our team was able to assist you, even during the busy holiday season. We’re always happy to help and appreciate your trust in Sleep Doctor!

Valorada con 4 estrellas sobre 5

Getting answers to my questions was a positive experience

Prompt reply to my inquiry about what they provide and follow-up questions.
Professional and polite.
I have had a very positive experience with Sleep Dictor and expect others will as well

12 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you so much for your thoughtful review! We’re glad you had a positive experience and that our team could provide prompt and helpful answers. We appreciate your trust and hope others find the same value in Sleep Doctor — we’re always here to support anyone on their journey to better sleep!

Valorada con 5 estrellas sobre 5

Are you in search of better sleep?

After I began waking myself gasping for air, I decided it was time for a sleep study to search for answers. I researched and found great reviews for Sleep Doctor. I completed the intake and ordered the test. The shipping was free and fast. The test was simple to set up and the instructions were easy to understand. My results were ready within 24 hours, and I had a consult with a Sleep Doctor physician within days. He reviewed my results thoroughly so that they were easy to understand, answered my questions, and put my worries at ease. He recommended a treatment plan to follow, which I have chosen to follow, and am just waiting on the products to be delivered. I am so glad I took that initial step of contacting Sleep Doctor on my journey to better sleep and hopefully a better quality of life. It has been an awesome experience so far, and I look forward to continuing to working with them throughout this journey to better sleep. I’ve even ordered a test for my husband. I cannot give enough compliments to express my appreciation! I highly recommend Sleep Doctor!

8 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you so much for sharing your experience.

We’re truly glad you decided to take that first step — waking up gasping for air can be scary, and we’re honored you trusted us to be part of your journey toward better sleep. It’s wonderful to hear that the process felt smooth, from fast shipping to clear instructions and a thorough physician consult.

Our team works hard to make sure results are easy to understand and that every patient feels supported and at ease, so your feedback means a great deal to us.

We’re excited to continue supporting you as you begin treatment, and we’re grateful for your recommendation — and for trusting us with your husband’s care as well. Thank you again for your kind words and confidence in our team.

Valorada con 5 estrellas sobre 5

Very helpful and positive customer…

Very helpful and positive customer service. Looking forward to getting my machine and getting better rest.

9 de enero de 2026
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for your kind words! We’re so glad we could help and can’t wait for you to start your journey to better sleep. Thanks for choosing Sleep Doctor and we’re here for you every step of the way!

Valorada con 5 estrellas sobre 5

Easy to schedule

Easy to schedule. Easy to do test. Quick response and recommendations for equipment.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you for sharing your experience! We’re glad to hear the test and scheduling process were smooth, and that our recommendations were helpful. We’re always here to make the process as easy as possible!

Valorada con 5 estrellas sobre 5

help with travel mini-CPAP

I needed a small travel cpap device fairly quickly due to the limited luggage capacity for a trip to New Zealand and Australia after Christmas. I was given great guidance and advise about a mini-CPAP. The sleep doctor was patient and very helpful/informative. I highly recommend the Sleep Doctor guidance and products. CPAP user for three years due to AFIB.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

We’re so happy we could help! Thank you for sharing your experience, and we’re thrilled you found our guidance and products useful for your trip. Wishing you safe travels and restful sleep on your journey!

Valorada con 5 estrellas sobre 5

Snore no more

My first mouthpiece wasn’t that comfortable. This most recent one was instantly so. I slept a full 7 hrs with it the first night; waking up a bit more rested than usual. My sleep apnea was barely on the chart, but my snoring was apparently off the chart! My wife said I didn’t snore at all with it in. Snoring often indicates sleep apnea, and that’s a silent killer. I’m a retired doc for what that’s worth. Just do it!

11 de diciembre de 2025
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you so much for sharing your experience! We’re thrilled to hear your new mouthpiece was comfortable right away and made such a noticeable difference for both your sleep and snoring. Your recommendation means a lot—restful sleep really is life-changing, and it’s great to hear firsthand from a retired doctor.

Valorada con 5 estrellas sobre 5

THE SLEEP DOCTOR IS THE LEADING EXPERT…

THE SLEEP DOCTOR IS THE LEADING EXPERT SLEEP SPECIALIST IN THE WORLD! I just signed up for one of his SLEEP OPTIMIZATION PROGRAMS - I believe he will be able to help me. No one else has.
His Customer Service team is ABSOLUTELY EXCELLENT! I have NEVER GOTTEN SUCH GREAT HELP AND CUSTOMER SERVICE, and they are all so kind, such nice people, as well. He’s the man to go to that will help you heal any kind of sleep issues you are having. Before I signed up. Just 10 minutes ago, i saw almost all of Dr. Breus’ UTube videos. I am determined to follow all of his excellent suggestions, and get healed myself! Can’t wait to get started!
Don’t hesitate. He also charges reasonable fees for his online classes.
Don’t suffer and struggle any longer!
Get help from THE SLEEP DOCTOR!

28 de noviembre de 2025
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Denise, thank you so much for this incredible review! We’re truly honored by your trust and thrilled to hear how confident and supported you feel as you begin your Sleep Optimization Program. Our entire team are dedicated to helping people transform their sleep, and it means the world to hear that our guidance and customer care have made such a positive impact. We’re excited for you to get started and will be here every step of the way. Wishing you all the best on your journey toward better sleep!

Valorada con 5 estrellas sobre 5

The process was quick and easy!

I ordered my home sleep study and within a few days had my results and met with their team to review the results and determine the best equipment to meet my needs.

On the procurement side it was great working with Ally on my new CPAP machine. She was very knowledgeable and ensured that I got the best price.

I would recommend Sleep Doctors.

Michael Patterson

3 de noviembre de 2025
Opinión espontánea
Logotipo de Sleep Doctor

Respuesta de Sleep Doctor

Thank you so much for sharing your experience! We’re thrilled to hear the process was smooth for you and that Ally was able to help you get the right equipment at the best price. Your recommendation means a lot to us, and we’re so glad we could make your home sleep study and CPAP setup easy and efficient.

Wishing you many restful nights ahead!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más