It covers many issues regards to sleeping. I had much interest in insomnia which is a major problem I have had for a while at 70 years old. It has helped at so level but I feel medication is the main... Ver más
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Consulta las opiniones de los clientes
My machine which I payed $1,200 for has stopped working at around 6 months of use. They are saying the warranty replacement period can take 4 weeks with no loaner in the meantime. Mind you this is an... Ver más
La empresa ha respondido
I needed a small travel cpap device fairly quickly due to the limited luggage capacity for a trip to New Zealand and Australia after Christmas. I was given great guidance and advise about a mini-CPAP... Ver más
La empresa ha respondido
Fantastic support team! I had issues completing my first test (my own errors not product related) and the team had another shipped immediately. The days review was thorough and very helpful. I highly... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
A better tomorrow starts tonight.
Información de contacto
1414 NE 42nd St., 98105, Seattle, Estados Unidos
- 844-757-9355
- contact@sleepdoctor.com
- sleepdoctor.com
Ha contestado el 100% de las opiniones negativas
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Insomnia
It covers many issues regards to sleeping. I had much interest in insomnia which is a major problem I have had for a while at 70 years old. It has helped at so level but I feel medication is the main cause.
Valerie
The young lady, Valerie responded to ALL my emails quickly and had the answer. When I did have to call she was pleasant and willing to help. In a world that is a lot of times lacking in customer service, she displayed it wonderfully!!!
Warranty is a nightmare
My machine which I payed $1,200 for has stopped working at around 6 months of use. They are saying the warranty replacement period can take 4 weeks with no loaner in the meantime. Mind you this is an important medical device. Also to send the machine in for inspection requires a return label which I haven’t recieved for over two weeks. I’ve reached out to check up on this to no response. Very poor customer service and communication and poor sense of urgency taking care of a warranty claim for customers.

Respuesta de Sleep Doctor
Fantastic support team
Fantastic support team! I had issues completing my first test (my own errors not product related) and the team had another shipped immediately. The days review was thorough and very helpful. I highly recommend sleep doctor products and their team of professionals.

Respuesta de Sleep Doctor
Extremely helpful and informative and…
Extremely helpful and informative and excellent customer service

Respuesta de Sleep Doctor
Excellent experience
My experience was very good,from the super prompt reply to my inquiry, to the useful information provided.
Thank you!

Respuesta de Sleep Doctor
Very much appreciated your prompt…
Very much appreciated your prompt response. I was trying to get information regarding donating a perfectly working CPAP and related equipment. And you offered some resources. Thank you for your help.
When it came time to buy supplies
When it came time to buy supplies, Sleep Doctor was very quick in giving me a quote for what I needed as well as knowing what equipment I needed. However, their pricing was 3x the cost of the same appliance from Amazon.
Sweet Jesus the AI bot will not leave…
Sweet Jesus the AI bot will not leave me alone. It calls me 5 times a day ; I had to block the number. Corporate if you are listening please fix your harassing ai bot

Respuesta de Sleep Doctor
Sleep Doctor is awesome
I've spoken with 2 customer service associates, and they were BOTH extremely great!! They answered all my questions and were both very friendly and knowledgeable.
The only feedback I have is about the multiple calls I rec'd on 1/16 from the AI assistant Ashley. I didn't answer the 1st call, but did answer the 2nd one, and answered the questions. However, I rec'd 2 more calls later, and it was the same message on all 4 calls

Respuesta de Sleep Doctor
I had a few questions
I had a few questions, and even though it was during the holidays, staff made it clear that they wanted to help me and they did.

Respuesta de Sleep Doctor
Getting answers to my questions was a positive experience
Prompt reply to my inquiry about what they provide and follow-up questions.
Professional and polite.
I have had a very positive experience with Sleep Dictor and expect others will as well

Respuesta de Sleep Doctor
Are you in search of better sleep?
After I began waking myself gasping for air, I decided it was time for a sleep study to search for answers. I researched and found great reviews for Sleep Doctor. I completed the intake and ordered the test. The shipping was free and fast. The test was simple to set up and the instructions were easy to understand. My results were ready within 24 hours, and I had a consult with a Sleep Doctor physician within days. He reviewed my results thoroughly so that they were easy to understand, answered my questions, and put my worries at ease. He recommended a treatment plan to follow, which I have chosen to follow, and am just waiting on the products to be delivered. I am so glad I took that initial step of contacting Sleep Doctor on my journey to better sleep and hopefully a better quality of life. It has been an awesome experience so far, and I look forward to continuing to working with them throughout this journey to better sleep. I’ve even ordered a test for my husband. I cannot give enough compliments to express my appreciation! I highly recommend Sleep Doctor!

Respuesta de Sleep Doctor
Very helpful and positive customer…
Very helpful and positive customer service. Looking forward to getting my machine and getting better rest.

Respuesta de Sleep Doctor
Easy to schedule
Easy to schedule. Easy to do test. Quick response and recommendations for equipment.

Respuesta de Sleep Doctor
Quick and responsive.
Quick and responsive.. Can add more when I receive the cpap machine
help with travel mini-CPAP
I needed a small travel cpap device fairly quickly due to the limited luggage capacity for a trip to New Zealand and Australia after Christmas. I was given great guidance and advise about a mini-CPAP. The sleep doctor was patient and very helpful/informative. I highly recommend the Sleep Doctor guidance and products. CPAP user for three years due to AFIB.

Respuesta de Sleep Doctor
Snore no more
My first mouthpiece wasn’t that comfortable. This most recent one was instantly so. I slept a full 7 hrs with it the first night; waking up a bit more rested than usual. My sleep apnea was barely on the chart, but my snoring was apparently off the chart! My wife said I didn’t snore at all with it in. Snoring often indicates sleep apnea, and that’s a silent killer. I’m a retired doc for what that’s worth. Just do it!

Respuesta de Sleep Doctor
THE SLEEP DOCTOR IS THE LEADING EXPERT…
THE SLEEP DOCTOR IS THE LEADING EXPERT SLEEP SPECIALIST IN THE WORLD! I just signed up for one of his SLEEP OPTIMIZATION PROGRAMS - I believe he will be able to help me. No one else has.
His Customer Service team is ABSOLUTELY EXCELLENT! I have NEVER GOTTEN SUCH GREAT HELP AND CUSTOMER SERVICE, and they are all so kind, such nice people, as well. He’s the man to go to that will help you heal any kind of sleep issues you are having. Before I signed up. Just 10 minutes ago, i saw almost all of Dr. Breus’ UTube videos. I am determined to follow all of his excellent suggestions, and get healed myself! Can’t wait to get started!
Don’t hesitate. He also charges reasonable fees for his online classes.
Don’t suffer and struggle any longer!
Get help from THE SLEEP DOCTOR!

Respuesta de Sleep Doctor
The process was quick and easy!
I ordered my home sleep study and within a few days had my results and met with their team to review the results and determine the best equipment to meet my needs.
On the procurement side it was great working with Ally on my new CPAP machine. She was very knowledgeable and ensured that I got the best price.
I would recommend Sleep Doctors.
Michael Patterson

Respuesta de Sleep Doctor
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