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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

These earbuds were comfortable and great when I first received them. Sleeping on my side w/these in made a big difference but now after a few short weeks. Only 1 is working. Disappointed that they di... Ver más

Valorada con 5 estrellas sobre 5

Sleepers are much more comfortable than tape or other stickers! My skin is not damaged when I remove them and they stick on throughout the night!

Valorada con 3 estrellas sobre 5

The earbuds are comfortable for side sleeping but it needs better volume control. The lowest setting is too loud, at least for me. And the flashing light by the power button is not great when you're i... Ver más

Valorada con 5 estrellas sobre 5

I've been using Sleeper for quite a while but I've replaced with Sleeper Loop - longer cord, better earplugs that are comfy for side sleepers. Great product! -- I suffer from insomnia and anxiety, s... Ver más

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Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

World's Most Comfortable Earbuds Tiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 55% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Product shipped quickly and with no…

Product shipped quickly and with no damage. Ear buds are soft as advertised. Not perfectly comfortable, but I have very sensitive ear canals and I have been able to fall asleep with them in every time ive used them

22 de mayo de 2021
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Respuesta de Sleeper

Hello!

Thanks for your honest review, we appreciate it, and we strive to make our products even better.

Thanks,
Josh
Customer Service

Valorada con 2 estrellas sobre 5

Some glitches make these bad for sleep use

There is a flashing light on the earbuds by the volume control that is very disruptive in a dark room, especially near your face. I wrote customer service about it, messaged them on FB, AND commented on their fb ad and no one ever replied to any of the three requests for service.At that point I painted over it with black nail polish and you can STILL see it in a dark room. Also, make sure you charge these every day because when the battery is low it yells BATTERY LOW in your ear. woke me right up. the ear buds themselves aren't great sizewise if you have smaller ear canals or a small head. they are harder than the earbuds I was previously using to sleep. (maxrock pink corded) for a product marketed as a sleep product, the flashing light and the battery low are both issues that make these a pass for me. the lack of customer service isn't good either.

18 de mayo de 2021
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Respuesta de Sleeper

Hi Kristin,

We're very sorry to hear about your experience! We are very sorry that we missed your comment on Facebook at the time you have voiced your concern, we will do better to aid our customers in timely manner.

We have responded back to your email on May 3rd, but in case it was missed or in the case that it was sent to a spam folder, our team will reach out to you again today. Please lookout for our email coming from info@sleeperbuds.com.

The LED light blinks to indicate that the power is on, and unfortunately there is no way to disable it currently. We have forwarded your experience regarding the light as well as the Battery Low indication to our development team, so that we can improve upon our future development and production. In the meanwhile, if the light is too bothersome at night, please try to either put a small piece of electrical tape over it, or take a sharpie to mask the LED light.

Alternatively, please note that we also provide 30-day return for refund services, if that is a better solution for you a this time.

Thank you again for your time,
Jane
Customer Services

Valorada con 4 estrellas sobre 5

I gave 4 stars because my ears are…

I gave 4 stars because my ears are small, I can't keep them in my ears for too long, so when I do sleep with them in, I wake up sometime during the night to have to take them out. Other than that they're great, the sound quality is perfect, and the ear buds are comfortable at the start, but not comfortable long enough to keep them in my ears.

17 de mayo de 2021
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Respuesta de Sleeper

Hello Kitsuda,

Thank you for your feedback. We have forwarded your experience with regards to the size to our development team to note for future developments and improvements.

In the meanwhile, please don't hesitate to reach out to us with any questions at info@sleeperbuds.com

Kind regards,
Jane
Customer Services

Valorada con 3 estrellas sobre 5

Would be great if it weren’t for the battery.

These headphones are very comfortable and the sound is great. They would be perfect if it weren’t for the fact that even when fully charged at around 5 hours they tell you battery is low which wakes me up. I’d be fine if they just died, but it announces battery low several times before dying. I contacted the company and never heard back. I was hoping there was a way to turn off the notification or that I’d just gotten a defective pair.

15 de mayo de 2021
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Respuesta de Sleeper

Hello Eden,

We also have read your feedback and experience under the product review section. If haven't already, please help check that the Sleeper Wireless is fully charged before your bedtime in order to maximize its battery life. Battery life can also depend on the volume level as well as the app/device the Sleeper Wireless is connected to.

To your email, we have sent a reply email on May 10th at 9:50am Eastern Time. Could you kindly help check your inbox for our email coming from info@sleeperbuds.com?

Thank you,
Jane
Customer Services

Valorada con 2 estrellas sobre 5

Overall I can't recommend these and I'll keep looking for a better sleep buds.

I was really excited about finally getting earbuds for sleep since i have sleeping issues. Less than two weeks of light use and the right bud started flickering. To be honest, didn't want to get a replacement since they weren't a good fit for my ears, they were falling off all the time during the night and the sound quality was pretty poor. (Compared with another 12$ Bluetooth buds that are much better quality but I can't sleep with them).
Anyway, I asked for a refund and the customer service answered quickly, that I had to send them back on my own expense to have them evaluated before they can consider refunding.
Bummer to be faced with this kind of customer service. At least have the decency to send me a pre-paid label for receiving a defective unit...
Another issue I had with the design is that the blue light indicating the buds are on is so bright and blinking right next to my face, so I have to sleep with a sleep mask to not be bothered with it.
Overall I can't recommend these and I'll keep looking for a better sleep buds.

14 de mayo de 2021
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Respuesta de Sleeper

Hello Mashav,

We truly apologize for the poor overall experience you had with our Sleeper earbuds and the way our team has handled the case for you.

Our team has sent an email to you with regards to your return. Please help check your inbox.

Thank you for giving our product a try and we will take your feedback as a learning stepping stone to become a company that can continue to improve services to our customers.

Kind regards,
Jane
Customer Services

Valorada con 5 estrellas sobre 5

Game Changer

I have used many different earbuds for sleep. The best noise cancelling ones are uncomfortable and the best fitting ones do not block out sound. The Sleeperbuds are a game changer. They fit comfortably and block sounds. I've had the best sleep in a long time since I've started using them and I use them every night.

1 de mayo de 2021
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Respuesta de Sleeper

Thank you NM,

If you ever need our assistance, please don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane
Customer Service

Valorada con 2 estrellas sobre 5

Damaged product

The earbuds are comfortable and easy to operate. It was a slight pain getting my Samsung Bluetooth to connect, but it worked out. This would be a five-star review if the left earbud didn't immediately develop a short.

27 de abril de 2021
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Respuesta de Sleeper

Hi A,

This is probably a defective unit. Sorry it happened to you.
Please reach us at info@sleeperbuds.com and our team will take care of you ASAP.

Best,
Josh
Customer Service

Valorada con 4 estrellas sobre 5

Ear buds

Comfortable but the sound could be better. They do keep out most of the noise.

26 de abril de 2021
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Respuesta de Sleeper

Hello Audrey,

Thanks for sharing your feedback. We will discuss with our engineer.
To make sure you have the best sound experience make sure your fit is correct.

Best,
Josh
Customer Service

Valorada con 4 estrellas sobre 5

These are the most comfortable…

These are the most comfortable earphones I've ever owned. I have trouble finding earbuds that don't hurt. I forget I'm wearing these.

25 de abril de 2021
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Respuesta de Sleeper

Hi Amanda,

Thanks for your honest feedback, we truly appreciate it.

Best,
Josh
Customer Service

Valorada con 1 estrellas sobre 5

Arrived with no English instructions…

Update: I now have the instructions and have paired, but only get sound from the left earbud.

Arrived with no English instructions and no manual could be located online. I have no idea how to connect to Bluetooth and cannot use.

17 de abril de 2021
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Respuesta de Sleeper

Hi Stevie,

Apologize for the inconvenience.
Have you manage to pair?
Please contact us at info@sleeperbuds.com, our team will send you instructions.

Thanks,
Josh
Customer Service

Valorada con 4 estrellas sobre 5

Very comfortable

Very comfortable which was my main concern. Drawbacks are that there’s a little flashing light all night, unless that’s something I can turn off and just haven’t figured out how. Also, lowest volume setting is still a bit too loud to actually fall asleep to.

17 de abril de 2021
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Respuesta de Sleeper

Hi Dooz,

Thanks for your feedback.
We will pass it to our engineering team.

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

Better than expected

Great sound, balanced levels and great sound blocking - much higher quality then I expected for the price. Very snug and comfy, I never get annoyed with them in my sleep and they stay in all night. I've got PTSD and it is really incredible being able to get through the night listening to gentle music and not waking at every bump in the night.

14 de abril de 2021
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Respuesta de Sleeper

Hi Madison,

Thanks for leaving a true review of your experience.
Appreciate it.

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

So far so good!

So far so good! I've used the earbuds several nights and haven't woken up with ear pain like I have with other brands of earbuds. Sound is good, mic quality is good, cord length is nice. I purchased the gray and white earbuds and they look nice. The only suggestions I would make is that they could offer more colors in both the wired and wireless styles. Overall a really solid pair of earbuds! Super happy with my purchase!

12 de abril de 2021
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Respuesta de Sleeper

Hi Kellie,

Thanks for it we will pass the feedback to our team.

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

These actually work

These actually work! I’ve been looking for something to help drown out my husband’s snoring for years. With the sleeper wireless earbuds I can listen to a guided meditation and fall asleep much more easily. I have misophonia and the irrational anger my husband’s snoring was causing me, combined with the chronic exhaustion from not getting any sleep has been effecting everything in my life. I’ve slept so much better with these earbuds than I have In years, and I can seriously barely feel that I’m wearing them. You’ve created an excellent product!

9 de abril de 2021
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Respuesta de Sleeper

Hi Hannah,

Thanks for your kind review!
We truly appreciate you taking time out of your day to leave a review.

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

Exactly what I was looking for

Exactly what I was looking for. Comfortable for lying on my side. Decent sound. Blocks noise. Great product. I immediately bought another pair as a gift too.

9 de abril de 2021
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Respuesta de Sleeper

Hi Blake,

Thanks for leaving an honest opinion!!

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

I love them so much.

Both sets are amazing. I had the wireless ones in all day and my ears were not hurting at all. The wired ones are great for when your wireless are charging and need a pair. Highly recommend them for people who listen to music while they are sleeping.

5 de abril de 2021
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Respuesta de Sleeper

Thank you Christine!

We are very glad to hear. Please don't hesitate to reach out to us at info@sleeperbuds.com for any questions you might come across in the future.

Best regards,
Jane
Customer Services

Valorada con 4 estrellas sobre 5

Comfy but Caveat...

Buds are just a TOUCH too big for my ears, not super uncomfortable, but kinda wish we had detachable, variable sized buds on these.

Otherwise great!

5 de abril de 2021
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Respuesta de Sleeper

Hi Maddoraptor,

Thank you for the review and feedback. Please don't hesitate to reach out to us at info@sleeperbuds.com if you have any questions.

Best regards,
Jane
Customer Services

Valorada con 3 estrellas sobre 5

They don’t fit...

3 stars cuz they fall out my ears. I thought I’d give these a shot cuz of their design. Price wasn’t to bad ether. I’ll keep eye on them in cases changeable ear bud comes out for Bluetooth ones.

5 de abril de 2021
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Respuesta de Sleeper

Hi Kat,

We regret to hear about the fit for your ears! But we appreciate you giving them a try.

If you would like to start the return process, please reach out to us at info@sleeperbuds.com and our team will help you.

Please let us know if we can do anything else for you.

Best regards,
Jane
Customer Service

Valorada con 4 estrellas sobre 5

This product is everything I wanted at…

This product is everything I wanted at a totally reasonable price. The actual earbud housing is soft and comfortable both for during they day use and going to sleep. It even came fully charged, which is unusual for products these days. Literally the only reason I didn't give it 5 stars is because the wiring is a little long, so it gets in my face as I'm trying to fall asleep.

5 de abril de 2021

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