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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

These earbuds were comfortable and great when I first received them. Sleeping on my side w/these in made a big difference but now after a few short weeks. Only 1 is working. Disappointed that they di... Ver más

Valorada con 5 estrellas sobre 5

Sleepers are much more comfortable than tape or other stickers! My skin is not damaged when I remove them and they stick on throughout the night!

Valorada con 3 estrellas sobre 5

The earbuds are comfortable for side sleeping but it needs better volume control. The lowest setting is too loud, at least for me. And the flashing light by the power button is not great when you're i... Ver más

Valorada con 5 estrellas sobre 5

I've been using Sleeper for quite a while but I've replaced with Sleeper Loop - longer cord, better earplugs that are comfy for side sleepers. Great product! -- I suffer from insomnia and anxiety, s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

World's Most Comfortable Earbuds Tiny earbud housing made entirely of uni-body silicone conforms to the shape of your ear canal, reducing the stress points making it the most comfortable earbuds for prolonged use.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

286 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 55% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

They don’t last all night

They don’t last all night. The fit fine. The right keeps making this “beep beep” sound loud too! I think I need to rerun or get a replacement. They did stay in my ears all night even with all my tossing and turning.
Deborah

7 de septiembre de 2022
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Respuesta de Sleeper

Hello Deborah,

We appreciate your feedback. We are taking active steps to address this issue with low-battery prompt. Please look out for an email coming from our team with a solution for you.

Kind regards,
Jane from customer services
Sleeper

Valorada con 3 estrellas sobre 5

The battery doesn't last very long and…

The battery doesn't last very long and they get uncomfortable sleeping on my side.

Noise cancellation is good though.

1 de septiembre de 2022
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Respuesta de Sleeper

Hello,

Thank you for the review and we are sorry to hear that our product didn't provide a 100% satisfaction.

Please let us know how long battery life you are experiencing - and if haven't already, please get in touch with our support team so that we can assist if there's any trouble shooting that may be involved. Please email us at info@sleeperbuds.com.

Also, please know that we offer 30-day return for full refund. We can also assist you with that option, if you would like.

Thank you,
Jane from Customer Services
Sleeper

Valorada con 1 estrellas sobre 5

Literally don’t even work

Literally don’t even work. They’re very uncomfortable. I tried using using for four nights… then went back to regular earplugs

29 de agosto de 2022
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Respuesta de Sleeper

Hello Kristina,

We regret to hear about your experience. The ear plugs are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs so that the curve of the plugs match the curve of the ear canals to see if the seal improves. Sometimes it also helps to pull the upper outer part of the ear outward as you insert the ear plugs, to allow a deep insert.

We hope that you will find a good seal with them by trying the above and we thank you for giving our products a try! We have sent you an email with further information. Please help check an email coming from info@sleeperbuds.com.

Best regards,
Jane from Customer Services
Sleeper

Valorada con 1 estrellas sobre 5

Stopped pairing

Used a few times, now no longer pairs with any Bluetooth device. Need to return.

23 de agosto de 2022
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Respuesta de Sleeper

Hello,

We regret to hear about your experience. Please try forgetting the earbuds and repairing them to your device. We have sent you an email with further information. Please help check for an email coming from info@sleeperbuds.com.

Best regards,
Jane from Customer Services
Sleeper

Valorada con 5 estrellas sobre 5

Polished Quality

Ever since my last pair broke, (my fault, not the manufacturer’s) I have been wanting a new pair for a while and finally ordered one. Same polished quality as before. ❤️

1 de agosto de 2022
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Respuesta de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the earbuds. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best regards,
Jane from Customer Services
Sleeper

Valorada con 5 estrellas sobre 5

Most comfortable earplugs

Most comfortable earplugs. While they don’t block all sound, like snoring, I can wear these every night with no issues!

21 de julio de 2022
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Respuesta de Sleeper

Hello Heather,

Thank you for the review! We're glad to hear that you're enjoying the earplugs.

You may benefit from the active noise-cancelling earbuds that we are currently offering through an Indiegogo campaign with a great discount. Please check it out through the link below to see if it might be something that could be a great solution to your needs.

https://www.indiegogo.com/projects/sleeper-tws-your-ultimate-sleep-aid-anc-earbuds#/

Best regards,
Jane from Customer Services
Sleeper

Valorada con 4 estrellas sobre 5

I love these earbuds

I love these earbuds. Sound is good unless you move to quickly then you have to try and the wires aligned again.

4 de julio de 2022
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Respuesta de Sleeper

Hello Jessica,

Thank you for the review! We're glad to hear that you're enjoying the earbuds. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best regards,
Jane from Customer Services
Sleeper

Valorada con 4 estrellas sobre 5

Fast shipping

Fast shipping; this is my second pair. Wish they had a size small but I love everything else about them.

21 de junio de 2022
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Respuesta de Sleeper

Hello Madeline,

Thank you for your review!
We will forward your feedback to our development team. Also, please take a look at our sister brand, Eartune. They offer a customized fit solution for sleep ear plugs.
https://eartune.com/products/eartune-dream

Best regards,
Jane from Customer Services
Sleeper

Valorada con 5 estrellas sobre 5

I can sleep on my side and no chords

I can sleep on my side and no chords, Yeah.

15 de junio de 2022
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Respuesta de Sleeper

Hello Glenn,

Glad to hear Sleeper Wireless is working great for you!
If you ever run into any questions, please don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane from Customer Services
Sleeper

Valorada con 5 estrellas sobre 5

Sleeper Loop Great Product

I've been using Sleeper for quite a while but I've replaced with Sleeper Loop - longer cord, better earplugs that are comfy for side sleepers. Great product! -- I suffer from insomnia and anxiety, so being able to listen to white noise, music, etc while sleeping is a big help & private listening to guided meditation is great. I also share a home with someone older who would not tolerate my music!😊😎

14 de junio de 2022
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Respuesta de Sleeper

Hello Paris,

We're glad to hear that you're enjoying the Sleeper Loop! If you have any questions, don't hesitate to reach out to us at info@sleeperbuds.com

Best regards,
Jane from Customer Services
Sleeper

Valorada con 2 estrellas sobre 5

Battery life is suuuuuuper short

Battery life is suuuuuuper short. It's got this chunky parts on the neckband that seem like they should hold a battery, but instead I get like two hours of play (and some standby time). Also, for earbuds designed for sleeping, the lowest volume setting is awfully high.

Love the form factor, but I feel like these issues mean I wouldn't recommend it to anyone.

3 de junio de 2022
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Respuesta de Sleeper

Hello David,

Thank you for the review. The battery life should be much longer than the experienced. It may be possible that your item was defective. Please reach out to our team at info@sleeperbuds.com so that we can address this issue for you.

As for the volume level, currently we are not able to program lower volume due to limitation by the latest BT version. We are in the lookout to get it addressed as soon as BT allows lower volume level.

Thank you,
Jane from Customer Services
Sleeper

Valorada con 1 estrellas sobre 5
Logotipo de Sleeper

Respuesta de Sleeper

Hello Sasha,

We regret to hear about your experience! The ear plugs are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs so that the curve of the plugs match the curve of the ear canals to see if the seal improves. Sometimes it also helps to pull the upper outer part of the ear outward as you insert the ear plugs, to allow a deep insert.

We hope that you will find a good seal with them by trying the above and we thank you for giving our products a try! We have sent you an email with further information. Please help check an email coming from info@sleeperbuds.com.

With warm regads,
Jane from Customer Services

Valorada con 4 estrellas sobre 5

Works well. Comfortable.

17 de mayo de 2022
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Respuesta de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the Sleeper Wireless. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best,
Jane
Customer Service

Valorada con 5 estrellas sobre 5

this works great

this works great.Keeps the all night trolls that live on the other side of my bedroom wall from keeping me up at night. Happy Trails Don

16 de mayo de 2022
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Respuesta de Sleeper

Hello,

Thank you for the review! We're glad to hear that you're enjoying the Sleeper Plugs. Please do not hesitate to reach out to us with any questions or concerns in the future.

Best,
Josh
Customer Service

Valorada con 5 estrellas sobre 5

Great service with ok products

Great service with ok products. Kind of cheap. If your really looking for ear buds to help you sleep don't be cheap and spend a little extra. You can't put a price on a good night's sleep 😴

11 de mayo de 2022
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Respuesta de Sleeper

Hello,

Thank you for the review. We're happy to hear you enjoy the Sleeper Plugs. Please do not hesitate to reach out to us in the future with any questions or concerns.

Regards,
Josh
Customer Service

Valorada con 4 estrellas sobre 5

Blinking blue light is awful

The pros: succeed quickly, setting up bluetooth connection was easy, buds are comfy

The cons: connecting cord coils weirdly, but hopefully this will relax with time; almost fatal flaw--there's a blinking blue light when headphones function. If I'm trying to go to sleep, a blinking light is the last thing I need--plus it's distracting to bedmates (one of the reasons I got these was to listen to podcasts when my kids wake up with nightmares and want me with them for a bit--but I can't use them for that because of the light). I've covered it with several layers of masking tape which helps.

Editing to note that I'm requesting black-out sticker per response to review. Bumping up from 3 stars to 4 on the assumption that it works....

3 de mayo de 2022
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Respuesta de Sleeper

Hello Jennifer,

Thank you for the review. Our production team has created a blackout sticker to cover the bright LED light. Please contact our team at info@sleeperbuds.com and they will be able to assist you.

Best,
Jane
Customer Service

Valorada con 5 estrellas sobre 5

Very helpful keeping out night time…

Very helpful keeping out night time noises esp. my husbands snoring!!! A good fit in my ears no slipping out. Thank you

1 de mayo de 2022
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Respuesta de Sleeper

Hello Linda,

Thank you for the review! We're happy to hear that you're enjoying the Sleeper Buds! Please do no hesitate to reach out to us with any questions or concerns in the future.

Best,
Josh
Customer Service

Valorada con 1 estrellas sobre 5

Wrong product delivered

I ordered wireless earbuds but received wired ones. These are useless to me since my new phone is Bluetooth only.

It's unclear if the hassle of returning is worth the cost.

22 de abril de 2022
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Respuesta de Sleeper

Hello Susan,

We're sorry to hear that your order had not been properly fulfilled. As your priority is the highest priority, we would like to send you the correct item. Please contact our team at info@sleeperbuds.com and they will be better able to assist you.

Best,
Josh
Customer Service
-------------

Hello,

Since our last message, we had shipped the correct unit to you. Please let us know if you received it or if there are any issues.

Valorada con 1 estrellas sobre 5

Worthless for blocking snoring

Worthless for blocking partner's snoring noises. I still have to sleep in another room.

18 de abril de 2022
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Respuesta de Sleeper

Hello,

We're sorry to hear about the issue with the Sleeper plugs. The buds are designed as a universal fit and may not fit properly in your ears. If you haven't already, please try rotating the plugs to see it they seal better. Please reach out to our team at info@sleeperbuds.com and they will better be able to assist you if the problem persists.

Best,
Jane
Customer Service

Valorada con 3 estrellas sobre 5

I like the way they do work with a lot…

I like the way they do work with a lot of effort to make sure that they can't fall out. They have to be the right install and then it takes a few attempts and they are quite effective once placed in the ear 👂

18 de abril de 2022
Logotipo de Sleeper

Respuesta de Sleeper

Hello James,

Thank you for the review. We're happy to hear that you're enjoying the Sleeper Plugs even though installing them is hard. If you haven't already, please try rotating the earplugs while you're inserting them into your ears.

Best,
Josh
Customer Service

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