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Slice Mobile Opiniones 162

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great team! Very helpful and responsive to any query’s. Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell! Would reco... Ver más

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Valorada con 1 estrellas sobre 5

Stay away from this Company they take your money then Terminate your account, go with a well known company that you know you can trust as believe me this isnt one of them

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Valorada con 4 estrellas sobre 5

I really like being part of a small start business. There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology. The customer service is the reaso... Ver más

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Valorada con 5 estrellas sobre 5

I have nothing but praise for this network. My only communication ( via live chat) was with George, but mostly Tobi. Both helped with my questions and were always polite and helpful. I had a bit... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de telefonía móvil

Escrito por la empresa

Slice Mobile is the UK's first eSIM only mobile network. Slice is on a mission to revolutionise the mobile network industry by giving customers a slice of the action. Slice offers unique ways to reward customers through loyalty and referral, with bills going down each year and not up.


Información de contacto

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4,2

Muy bueno

TrustScore: 4 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Had to change my plan and the team at…

Had to change my plan and the team at Slice sorted it quickly for me, no bull, just got it done quick and easy.

15 de abril de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Glad the team were able to sort this switch swiftly for you, Happy Slicing!

Valorada con 5 estrellas sobre 5

Great team

Great team! Very helpful and responsive to any query’s.
Overall great coverage very rare im without signal. Super fast internet 114mbps download last time I checked. On my phone aswell!
Would recommend as it’s not expensive

21 de enero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Thanks Adam! We're glad you've found the right Slice for you. We're so pleased your part of our network.

Valorada con 5 estrellas sobre 5

I have nothing but praise for this…

I have nothing but praise for this network. My only communication ( via live chat) was with George, but mostly Tobi. Both helped with my questions and were always polite and helpful. I had a bit of trouble porting my number in ( long story), although a learning curve for me, however Tobi was a legend. He supported me from start to finish and would always communicate with me regarding the progress. I found Tobi really upbeat despite it not being a quick fix, but all sorted now.
If you are thinking of transferring to this network, don’t think twice. The Slice app, the Slice staff and the network are all MINT. Have a trial of the network for 7 days. There are incentives of money off and getting money back. What’s not to love ?
I hope to be with this network now for the foreseeable future ( if they will have me lol)😂.
Thank you all of you 🙏🏽.
Keep being yourselves and doing great work for Slice mobile🙏🏽

14 de abril de 2026
Opinión espontánea
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Respuesta de Slice Mobile

This review is so beautiful, thank you Sharon! We really appreciate the love and are so glad Tobi was able to work magic for you. Happy Slicing 💚

Valorada con 5 estrellas sobre 5

10/10

Never Had major issues with it. The pricing is good. When your communicating with the customer service team it feels like your talking to real humans unlike other SIM providers. Good company sad to see it go

8 de abril de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Our Help Team are real humans, and we love them too! Thanks for your review Aland :)

Valorada con 1 estrellas sobre 5

WORST NETWORK OUT

Stay away from this Company they take your money then Terminate your account, go with a well known company that you know you can trust as believe me this isnt one of them

2 de abril de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Hi Matthew,

You were terminated from our network to misuse of the network and app. We had given you several warnings on this too. We always aim to be fair and transparent, and we’re happy to help customers who follow our terms of service.

Valorada con 4 estrellas sobre 5

The customer service team is the reason I’ve stayed.

I really like being part of a small start business.
There have been a couple of initial glitches but I think that’s more to do with the general e-sim technology.
The customer service is the reason I have continued to stay, as they respond immediately, are really kind and helpful. I really appreciate getting an answer straight away rather than going through AI or call centres.
It’s also affordable!

7 de marzo de 2026
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Respuesta de Slice Mobile

Hi Jen,

Thanks so much! Our Help Team are absolute heroes, so it's great to hear they helped you get the most out of Slice. Happy Slicing.

Valorada con 1 estrellas sobre 5

Rubbish dodgy incompetent

Rubbish dodgy incompetent

4 de marzo de 2026
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Respuesta de Slice Mobile

Hi Jake,

Sorry that we weren’t the Slice for you. I checked in with our Help Team and the last time they heard from you was around 4 months ago.

If something’s still not working as it should, our team would be happy to take another look and try to put things right. Just drop them a message and they’ll dig into it with you.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, easy setup and great CS. Prices are great compared with other providers. EE network too. Have never had any issues.

9 de marzo de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Thanks Rob! Glad we can be of great service. Happy Slicing.

Valorada con 5 estrellas sobre 5

I took the option to trial Slice Mobile…

I took the option to trial Slice Mobile and I have to say, I am impressed! Running in the EE network, I live in Llandudno, north Wales, which the town centre is notorious for poor signal coverage with other networks, but EE's signal is really good. Fast 5G speeds, I have reluctantly just transferred to this network from VOXI Mobile, which went smoothly without any snags. I will be recommending this network to my family and friends. I took the £15 60GB offer. So far so good! Well done Slice Mobile for such a smooth transfer.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Thanks Tony! This is exactly what we want to wake up to on a Monday morning. Buzzing to hear it's all going smoothly. Thank you for Slicing with us.

Valorada con 5 estrellas sobre 5

Benny and the Slice team are legends

Benny and the Slice team are legends! They go out of their way to help the best way they can 👌

19 de febrero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Ahhh love that Laurent! Thanks for the kind words - we have to admit, we love Benny too! ☺️

Valorada con 1 estrellas sobre 5

Very expensive

Overly expensive with service below average standard. Doesn’t include many features that other companies have. Customer service is useless, frequent technical issues which they cannot solve and a very backwards approach to dealing with enquiries

19 de febrero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Hi Ewan, we’re sorry to hear that your experience wasn’t what we’d hoped for. As mentioned during live chat, we’re unfortunately unable to offer refunds for any unused data allowance if you choose to port out partway through the month. Thanks for your understanding.

Valorada con 1 estrellas sobre 5

I’m disappointed with my experience…

Very disappointed with Slice Network due to misleading trial eligibility and lack of transparency.

I previously used Slice, then left the network. Five months later—well beyond the 90-day grace period stated in their own terms—I ported my number back from a different provider using a new PAC code, expecting to be treated as a new customer.

At no point was I informed that I would not receive the free trial. The only indication was within the application, which showed “trial ended” after my number had already been ported, despite no trial being applied in the first place.

This appears inconsistent with Slice’s own terms, which state that customers who leave and rejoin after 90 days are treated as new customers. Showing “trial ended” without prior notice or explanation is misleading, especially once porting is complete.

As a result of this experience, I have now applied for another PAC code again. If returning customers are not eligible for a trial, this should be clearly communicated upfront and before porting, not revealed only after the fact in the app.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Hi Leo, this sounds like our fraud system has flagged your account, sorry about that. Our Help Team has messaged you to resolve, please have a quick chat with them. Thank you.

Valorada con 5 estrellas sobre 5

Founding Slicer, extremely happy

As a Founding Slicer, I can honestly say this is a great mobile network to be with.

The standout feature is the cashback you get at the end of the year. It’s a genuine reward for loyalty that you won’t really find anywhere else.

Plus, they are sometimes offering "free things" and community perks—it actually feels like they care about their customers.

Performance-wise, it piggybacks on EE, so the coverage and 5G speeds are some of the best in the UK. I’ve never had a connectivity issue, and on the rare occasion I’ve needed help, the customer service has been great.

If you’re looking for a network that gives back instead of just taking, Slice is it.

21 de septiembre de 2025
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Respuesta de Slice Mobile

Thanks Ryan! This is such a lovely review to read, thank you so much for taking the time to share it 💛 It's put the biggest smile on the whole team!

Being with us since the early days as a Founding Slicer means a lot, and we’re thrilled that the cashback and perks are hitting the mark. We always wanted loyalty to feel properly rewarded (not just with points that vanish into the void), so hearing that it stands out to you is the best feedback we could ask for.

It’s also brilliant to hear the network performance and customer support have been solid when you’ve needed us. Fast, reliable coverage and real humans who care is exactly the combo we aim for.

Thanks again for being part of the Slice community and for spreading the word, it really does make a difference. Here’s to many more years of rewards, surprises, and smooth signal bars 🙌

Valorada con 3 estrellas sobre 5

I have an ongoing network issue in my…

I have an ongoing network issue in my area that's affecting my calls and the receiver cannot hear me at all the staff are very friendly and helpful trying to get this resolved and provided me a free months of service for the inconvenience

24 de enero de 2026
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Respuesta de Slice Mobile

Hi James,

Sorry to hear you're having some issues, glad the team are on hand to get this sorted for you!

Valorada con 5 estrellas sobre 5

It’s so seamless

It’s so seamless! I’ve never seen anything but 5G and it’s so quick. Very impressed

29 de enero de 2026
Opinión espontánea
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Respuesta de Slice Mobile

Thanks Lee! You're making us blush. Great to have you with us.

Valorada con 5 estrellas sobre 5

v good signal

v good signal. prompt and friendly service

22 de enero de 2026
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Respuesta de Slice Mobile

V good Slicer! Thanks Paul. Great to have you with us.

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