The customer service was terrible
The customer service was terrible. They disrespected me and had an attitude and ignored me and even canceled my order without me asking.
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The customer service was terrible. They disrespected me and had an attitude and ignored me and even canceled my order without me asking.
I bought the Ultraviolet slime, and it costed $65 with shipping fees. It never arrived, so I got scammed. Please actually deliver your slimes next time.
This slime sucks. It arrived so gross and sticky… the container was smaller than it looked online, it drips quickly and gets everywhere…it also dries like super glue on fabric. Oh and the “slime activator” is trash and turns the whole thing into a dense rock that has to be thrown away. Total waste of money and induces rather than relieves anxiety.
Ordered one slime and it arrived very quickly and was as advertised. It did need a little activator but then was a perfect texture. But what I really appreciate is that I was going to order a second slime and after placing my order I needed to cancel my order do to some financial issues. Since it hasn't shipped yet they were extremely helpful and cancelled and refunded with no fuss. Great customer service, will reorder when I am able!! :)
There was an issue with my first order. It arrived with slime oozing out of the cap. It was a mess. But, they replaced the order promptly and it was perfect the 2nd time.
5 stars!
Probably one of the worst slime companies I have ever bought from. Don’t waste your time and buy from BB slimes or Snoop slimes. Took forever to get here and quality was very bad. And it spilled all over when it arrived had to put so much activator.
The only thing that is good with this, is his slime. Two years ago i was waiting 3-4 months for the slime to even show up, and my Easter Egg slime case was broken, and the duty was more than the slime itself. Now my boyfriend has waited since december, and paid duty also, and now no one knows where the product is, the owner have hard time to reply if there are issuses. If I was you guys, I’d buy my slime from another site 😊
As an avid fan of slime products, I was excited to try out SlimeObsidian's offerings, having heard positive reviews from friends and online forums. After receiving and using their products, I have decided to share my experience with the company and provide my honest assessment. Overall, I give SlimeObsidian a 4-star rating, as their slimes are of high quality and enjoyable to play with, but packaging issues detract from the overall experience. SlimeObsidian offers a wide range of slime products, each with unique textures, colors, and scents. Upon using the slimes, I was immediately impressed by their quality. The slimes were soft, stretchy, and not overly sticky, making them enjoyable to play with and easy to handle. The variety in textures and scents provided a multi-sensory experience, adding to the fun and appeal of the products. Moreover, SlimeObsidian's products are crafted with care and attention to detail, ensuring a visually appealing product. The color combinations and add-ins, such as glitter and charms, create an aesthetically pleasing effect that enhances the overall experience. The slimes also seem to be made with high-quality ingredients, which is evident in their durability and long-lasting nature. Unfortunately, SlimeObsidian's packaging leaves much to be desired. Although the products arrived in a timely manner, the shipping boxes were often damaged, with noticeable dents and creases. This lack of proper packaging protection led to concerns about the safety and integrity of the slimes inside. In some instances, the damage to the box appeared to have affected the slime containers, with a few showing signs of leakage. Improving the quality of packaging would significantly enhance the customer experience and ensure that the slimes arrive in pristine condition. It would also reflect positively on the company's image and demonstrate a commitment to customer satisfaction. It is worth mentioning that SlimeObsidian's customer service is responsive and attentive. When I reached out to address the packaging issues, they were quick to respond and provided a solution in a timely manner. This level of customer care is commendable and shows that the company values its customers and is willing to make amends when issues arise. To conclude, SlimeObsidian offers an impressive range of high-quality and enjoyable slime products that cater to various preferences and interests. However, their packaging and shipping issues detract from the overall experience, leading me to give them a 4-star rating. With improved packaging and shipping practices, SlimeObsidian has the potential to become a top-tier slime company, providing customers with a delightful and hassle-free experience. Until then, I recommend their products for their quality and enjoyment, but with the caveat that the packaging may leave something to be desired.
What a shaddy company? Waited for 60 days (while holding my money for free) and then cancelled the order without a valid reason.
No customer service! stay away from this.. looks like a scam
Its not worth $26,49 for the shipping too.
Its 13,49 without the shipping which is still a lot for slime in my opinion, but when its an extra $13 for shipping which is a lot for me.
The slime is so bad and sticky, the container is too damn small to fit the slime back in aswell
Ordered 7th aug 21, after a long period I was provided with a tracking number, that after 2 months said it was delivered to a U.S. address (i’m in the uk)
Today, (approx 3 months after order) I finally get a refund from PayPal on raising a case with them for no item or contact. Many emails and messages sent to obsidian without any reply. Deletes my messages on TikTok when I ask they contact me due to no order received, I assume to not look bad to other people wanting to order.
I've ordered the same slime twice. The slimes didn't turn out the same both times. The colors were different, they were all mixed in already(not 3 colors separated, but just one purple), although it might have mixed in the shipping. The star pendant inside wasn't glass like it should be, but looked like a yellow children's toy. Still, I'm not fussy because the quality was great both times. I ordered cloud slimes and they were properly wet and drizzled like heaven.
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