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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Customer service is shocking. We ordered a sample first and the brick slips looked perfect — a good mix of tones with red bricks included. However, when the full order arrived, over 60% of the brick... Ver más

Valorada con 5 estrellas sobre 5

From ordering to collection first class 300+ tiles not one broken, all uniform looked at other suppliers but chose these guys, fantastic, would certainly use again. no samples ordered pics where very... Ver más

Valorada con 2 estrellas sobre 5

Extremely expensive shipping and unnecessarily came on a pallet through separate haulage firm. Items were damaged on arrival (poorly packaged). Replacement items sent and these came through a differ... Ver más

Valorada con 1 estrellas sobre 5

Awful experience! We ordered a blended palette, but after waiting 15 days for delivery, they sent bricks that were all basically the same colour. Despite providing multiple photos clearly showing the... Ver más

Información sobre la empresa

  1. Fabricante de ladrillos
  2. también en la categoría
  3. Fabricante de azulejos y baldosas
  4. Proveedor de materiales para la construcción
  5. Tienda de azulejos y baldosas

Información proporcionada por diversas fuentes externas

The Uks Largest supplier of genuine Brick Slips, offering free Next day delivery on orders over 10m2, free samples, supplying the retail and trade markets, Discounts available for trade and commercial orders, We keep a full range of accessories including adhesives and mortars.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(303)

1 opinión en los últimos 12 meses

Escribir una opinión
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Valorada con 2 estrellas sobre 5

Extra delivery charge

I needed 2 extra bags of the grout/ mortar mix as I could not find a the coverage any where on the website.This lead to me getting g a £50 delivery charge.After spending hundreds of pounds on my previous order I thought this was very unreasonable.

2 de noviembre de 2021
Logotipo de Slipsfromstock

Respuesta de Slipsfromstock

Thank you for your review. I am sorry to hear you have had issues although the coverage for the mortar is stated in the product information section.

Valorada con 1 estrellas sobre 5

Still waiting for samples

2 de noviembre de 2021
Logotipo de Slipsfromstock

Respuesta de Slipsfromstock

Sorry about the inconvenience you have been caused. We had momentarily run out of stock of bricks down at our samples unit. This has now been rectified and we will be doing our best to catch up on our missed orders.

Valorada con 1 estrellas sobre 5

Still ain't received item

Still ain't received item. And haven't been given a date or any idea when it's coming

1 de noviembre de 2021
Logotipo de Slipsfromstock

Respuesta de Slipsfromstock

Hi Leon, sorry about any inconvenience caused. We received a lot of samples requests towards the end of October which lead to us running out of stock at our samples unit. We have now rectified this issue and again apologise for this.

Valorada con 4 estrellas sobre 5

Samples review

Ordered a few samples which never arrived.

*updated*
My sample eventually arrived, a nice big sample so you could see the full effect of the Brick. One point to consider is maybe to send the review request after the samples arrive not before 👍🏽

1 de noviembre de 2021
Logotipo de Slipsfromstock

Respuesta de Slipsfromstock

Demand for samples was extremely high which lead to us running out of stock of bricks at our samples unit. We offer our most sincere apologies for this and we have now rectified this issue.

Valorada con 2 estrellas sobre 5

Poor service

Product is of good quality, shame the same can't be said for customer service. I have been left short of bricks as multiple of the items delivered were broken and offered no resolve other than to pay for another crate and a hefty £50 delivery fee. I was however offered 5% off which would amass a total of £1 discount, ensure if you have any delivery issues that you report these immediately and apparently need to take a single image showing all breakages which is not reasonable. Also be very aware that the delivery is kerbside, meaning I had a 200kg package left outside my 2nd floor apartment at a high street address.

30 de octubre de 2021
Valorada con 1 estrellas sobre 5

Poor customer service

I was really impressed when I visited their web site and discovered that i could get up to 4 samples for free, as it's much better seeing the product than just pictures on a computer screen, so I ordered 4.

They were very slow to arrive, and had a hand written note on the package saying "rest to follow". There were only 2 samples inside.

As I was ready to book my installation and just needed the slips, I sent them an email asking when the other two would be coming and whether when I placed an order the slips would be as slow to arrive as the samples, or were sent out faster because it was a paid for order. No response. I resent the email. No response. A week later and the other samples haven't arrived, so this morning I placed my main order with another company.

29 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Samples

Requested 2 samples of panels. I received them 3 or 4 days after requesting them .free p&P very satisfied with the service.

10 de octubre de 2021
Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, really nice product
Can't help you enough
Nathi is customer service I presume but can't be more helpful with your enquiries
Good customer focused company 👍

2 de octubre de 2021
Valorada con 5 estrellas sobre 5

Slip brick sample

I thought I would only receive one slip brick, but I received 7 stuck on hardwood, which gives an even better indication of what they’d look like and the slight difference in colours. I am really pleased with how they would look and will definitely be ordering them, once we’re at that stage of needing them.

2 de octubre de 2021

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