SlokeyOpiniones 

Bought a telescope from them through Amazon a while back and then someone snapped off the viewer. Tried to contact them for spares, no response. Tried to find them elsewhere on the internet and they do not seem to exist, the website link takes you through to all sorts of weird unrelated stuff. Buying from them is not worth the risk, have wasted £200 and hours of my time with them.

Ordered 29th of June and still not delivered.
Amazon is trying to get a refund for me but company has no E-mail or site ...
Do not order without having reassurance of existence.

Du nouveau le 12/01/2024 !!!! Après les avoir contacté par le formulaire de contact du site + mail + chat en ligne pour exiger le remboursement avant dépôt de plainte, je viens de recevoir le remboursement! Je ne recommande pas tout de même...
SLOKEY.COM : Livraison d'un téléscope prévue le 20/12/2023 selon la confirmation de commande reçue par mail.
Rien reçu depuis et pas de réponse à mon message laissé sur le chat du site. Il semblerait, selon un commentaire lu ici (trop tard) que cette société n'existe plus mais continue malgré tout à encaisser des commandes. Plus malhonnête n'existe pas. J'ai perdu 312,08€...A FUIR !!!

FAKE SITE. Stay away. Should have come to Trustpilot first, but in a rush to buy Christmas presents - that's on me. I've ordered on 15th of December a 50080 telescope(Order #2194), got the confirmation email, even paid for the express delivery(3-4 days) and nothing since then. They don't have a contact number, they don't respond to emails... and see the rest of the reviews for them.
I'm using Amazon next time...

I bought my son a sky ways 40070 for his 40th birthday.
It cost £104.98 and came with a two year guarantee.
The second time he used it the screw holding it to its tripod sheared completely off.
Seven emails later and absolutely no help from Slokey.
They suggested I go to a hardware shop and try and fix it myself!
I asked what the guarantee was for and they said that it only covered factory defects - which this obviously was!
Extremely disappointing.
That’s a lot of money to me and it was a complete waste.

Ordered some accessories 4 weeks ago and nothing arrived. Have emails 6 times by actual address and on website nothing has been read.
Tried calling but phone goes dead.
Has Slokey gone bust????

Be careful with this company’s after sales customer service. They will offer replacement which never arrives then a refund which again never happens then communication ends. You end up going round and round in circles.
Amazon have been brilliant in recouping a part refund for me

Trustpilot reviews

Tru
I bought a 50080 telescope from this company and on the first use, the tripod snapped and the telescope doesn't seem to work. I sent 2 tickets which were not responded to so I emailed them instead and eventually spoke to someone called Maria who said the only option I had was a full replacement or exchange for a different telescope. Im sure I'm entitled to a refund.. but anyway, I replied asking to see what other telescopes were there to choose from.. the email was ignored. I have tried again twice to email Maria and both emails bounced back. I opened a brand new email direct to manufacturer again and that too was undelivered! It appears they have blocked my email. Avoid this company guys. After reading other reviews it looks like I'm not an isolated case

I bought a 50080 telescope for my husband through amazon for our 40th anniversary and the fast finder was damaged and battery cover was missing i have emailed Slokey and spoke to a lady called Maria via email she asked to verify the damage i sent pictures asked her to see if they were in stock they were not in stock so i sent another email asking if she could order them and send the parts to me i said i did not want to send the telescope back as it was a gift she said to get in touch with amazon to see what they could do as i bought the telescope through them i did they were very helpful and said they would give me a refund i explained i did not want to send it back,so she said to get in touch with Slokey again and see if they could send the parts ,i emailed Maria again and she again asked me to confirm the damage i emailed saying i have sent her pictures we have been going round and round in circles with still no resolution i have twice asked to speak to her manager ,dont touch this company they have been no help.

They honour their lifetime guarantee for their binoculars bough on Amazon UK. Replacement sent out

The SkyWays 50080 viewfinder isn't working - it receives no electrical charge when switched on. The battery supplied with the product is flat -we tested it.

So far the company hasn't responded to my emails or chat requests.

I would avoid this company and their products.

What can I say, besides the fact that I love the telescope and product service.

Everything is clearly explained in the instructions, so that it is very easy to understand how to operate, how it works and what you are looking at. After a couple of uses, I got a lot better at finding tiny objects and can fairly easily visualise Saturn's rings or Jupiter's moons. The moon is stunning.

The eyepieces and barlows that come with it offer enough magnification to see Jupiter and Saturn. You can buy extra barlows or eyepieces off of Slokey's website.

One thing that I really liked is customer support. One of the eyepieces that I got came with dust and an imperfection. I contacted the company and they sent their apologies and shipped a new piece right away.

A great buy if you want to start stargazing!