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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bra Casino, tog ut 7800€ Vid Uttag krävs vissa steg av verifiering och efter det är bara att göra uttag. Verifieringen tog 1-2 Dagar. Uttag godkännanden 24H Pengar på konto 1-2 Dagar. Helt ärl... Ver más

Valorada con 1 estrellas sobre 5

This used to be a good casino and fair.But now its been fixed and is just a rippoff.Ive noticed over the last couple of months how bad its become.When you get a bonus now it pays pennies and the dead... Ver más

Valorada con 1 estrellas sobre 5

Funds were voided after winning €3500. Yes I've had smaller withdrawals however after actually getting a decent win. Voided the funds. Seriously these are fake reviews. Pure blaggers. Ended up having... Ver más

Valorada con 1 estrellas sobre 5

Als je wint moet je zo ontzettend lang wachten voordat je uitbetaling op je rekening staat. Kleine bedragen betalen ze snel en grote bedragen kan je gerust een week wachten. Ze willen gewoon niet beta... Ver más

Información sobre la empresa

  1. Casino

Escrito por la empresa

At SlotMonster, we're not just a casino platform; we're a vibrant community driven by a love for thrilling gaming experiences. With a blend of cutting-edge technology, a rich selection of games, and a commitment to responsible fun, we've established ourselves as a go-to destination for casino enthusiasts who seek more than just a game – they seek an adventure.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

404 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great choice of games and game play

Great choice of games and game play. Have been using the site for 4-5 months never had any issues. Won a large amount the weekend and although all previous withdrawals had gone smoothly I was anxious reading reviews here. Money landed in my account this morning.

Highly recommend

6 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company!!!!

Scam company!!!!! Been using for ages with no problems. I won £4900 and now they have taken it all and won’t pay out. Stay away from this casino they have screwed me over big time

6 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wouldn’t recommend playing here.

I wouldn’t recommend playing here.
This site is scam for sure. about 4days ago, I was playing slot machine and got bonus. I was doing good and suddenly message pop up saying “general error 122” so i refreshed the page and try to continue playing, and it shows error 212.
So i couldn’t even finish the bonus game. Contact David(vip manager) who didn’t reply till today(4 days passed) and he will be back with update which he never does. Just bunch of scammers working

2 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not sign up to these con artists!!

Do not sign up to these con artists!!
I deposited £50, the money went from my bank account but never ended up in my slotmonster wallet.
Must have sent over 100 emails. Had 2 replies saying to send in documents. I did that with everything they asked for. I haven't heard back from them for over 2 weeks. They're thieving scum!!! I've contacted the UKGC. This site should be taken down.

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Slotmonster is a good site

Slotmonster is a good site. Won 253 euros on Friday and it was processed by Monday evening and I have received the funds today with no hassle.
I am missing the pragmatic games tho, but it seems it is not available for Uk players.

4 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My withdrawal was made on the 1st of…

My withdrawal was made on the 1st of march,and it is now the 4th of march and still pending on slotmonsters end. They haven't even processed it from their end yet it's only for 200 Euros, and not getting any joy from live chat, so at the moment unfortunately thinking this site is a scam as no one is giving me any explanations. I did receive my payout but took 4 days.

4 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The people who gave 1 star is most…

The people who gave 1 star is most likely couldnt wait withdrawal period and spent their money. I requested 300 euros withdrawal and recieved the money in 2 days.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Slotmonster

Thank you for sharing your experience! We’re glad to hear that you received your withdrawal smoothly and that you’re happy with our service. At SlotMonster, we always aim to process withdrawals as quickly as possible, usually within 24 hours.

Valorada con 2 estrellas sobre 5

Withdrawal process is a joke !!

Fantastic games on this site and good wins but upon my first withdrawal they kept turning down my proof of address. All of a sudden I'm told I need to contact their withdrawal company? However no info as to who or why was given. So I e mail asking about it only to receive a load of bullshit. Now I'm waiting for them to restart the withdrawal process. It's been 3 days and I'm becoming rather infuriated by it all. They now ignore my emails. Not happy with them at all

26 de febrero de 2025
Opinión espontánea
Logotipo de Slotmonster

Respuesta de Slotmonster

We sincerely apologize for the frustration you’ve experienced with your withdrawal process. We want to help resolve this for you as quickly as possible.

Please email us at trustpilotsupport@slotmonster.com with your account details, and our team will personally look into your case to ensure it gets sorted. We appreciate your patience and hope to get this resolved for you soon.

Valorada con 1 estrellas sobre 5

BE CAREFUL

Ok guys - right I am from the UK and have been playing for a week - deposited fine and played fine - done my first withdrawal on Friday the 21st February for €1200 - 72 hours have past and nothing - I am furious- have been told due to the high amount of withdrawals their are delays - which with technology I find highly unlikely ........Have been checking all day today and another 24 hours have past and i am getting very worried - no emails no texts no nothing ..... This site is obviously based somewhere in Eastern Europe -Latvia Estonia etc as they are on eet time - but where is their customer service or account manager - they probably don't have any - Be careful guys i am gonna investigate further and am sure some authorities somewhere must be able to help - am not giving up i want my money back - and why do the well known games providers use these companies if they r not legit ?

24 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

They are legit. genuine UK player

I am a genuine UK player. Not a bot or family member or paid to give a review. Slot monster is legit. People writing bad reviews are sore losers. They do pay withdrawals out but takes 24-48hrs for withdrawal to be processed then another 1-3 days to hit your bank. Yes it’s slow but you will get it. When you withdraw back to bank you have to enter your IBAN and swift number which you can find on bank statement. Getting verified was no drama, sent picture of passport and council tax bill, done a video and verified instantly. Took all of 5 minutes.
They email to confirm once your withdrawal is complete. They also take around 20 percent of your withdrawal for converting from EU to GBP. I withdrew 2700 Wednesday, it got processed Friday afternoon and was in my bank Monday morning £2198. Support always respond to emails. No drama with these guys whatsoever. Yes they limit pragmatic and red tiger games for UK players, yes the withdrawal is slow but they do pay and they are legit. Never had a problem with them. Best non gam stop site for me.

24 de febrero de 2025
Opinión espontánea
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Respuesta de Slotmonster

Thank you for the great feedback, we always aim to process the withdrawal in 24 hours, however sometimes there are delays between banks for transfer.

Wishing you the best of luck on your future games! 🎉

Valorada con 1 estrellas sobre 5

Won €500 I’ve tried to withdraw several…

Won €500 I’ve tried to withdraw several times and had no luck
I’ve had zero help or correspondence on how to help, 1 person blamed my bank the other blamed verification

There is no verification option on the site and now the live chat is not working

Still no money in my bank absolutely disgraceful service and gaming site

Very quick to take your money not to easy to withdraw anything

17 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Everything okay with this casino lost a…

Everything okay with this casino lost a star due to time for withdrawals as they only offer Iban transfer and crypto transfer I wish was quicker the waiting three days but went right into my account and oh yer 4000 euros won 3200 reviecied in gdp they are skme terrible exchange rates.

14 de febrero de 2025
Opinión espontánea
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Respuesta de Slotmonster

Thank you for your feedback. SlotMonster charges no fees on deposits and withdrawals, however very often the banks themselves charge an FX fee. Best of luck on your upcoming casino sessions!

Valorada con 1 estrellas sobre 5

This site is a scam

This site is a scam. Wouldn't pay out several times. Relies on desperate people and must be doing fraud.
Wait for you to win then decline payments and tell you rules for withdrawals. Very rude live chat support if and when you can speak to someone.
I spent alot of money for them to deny payment. They wait for you to win to the deny it. Don't bother and save your money. Rip off merchants

16 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Slotmonster is gewoon goed casino enige…

Slotmonster is gewoon goed casino enige is dat je langer wacht op uitbetaling 24-48 uur voordat het is goedgekeurd komt omdat ze een automatisch systeem hebben en dus geen handmatige goedkeuringen doen. De meeste comments die ik hier lees zullen hun geld wel gehad hebben maar stressen waarschijnlijk omdat het langer duurt en ze weten dat ze officieel gezien niet hier mogen spelen vanuit Nederland sinds Cruks. Al met al goed casino alleen uitbetaling duurt gewoon langer & live chat kan daar niks aan veranderen dus zeggen ze dat je geduld moet hebben wat dan ook is.

16 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Waiting for a £40 withdrawal for over 5…

Waiting for a £40 withdrawal for over 5 days ( small amount) received an email saying the beneficiary details (my own name) are wrong so my withdrawal has been denied !! AVOID !! SCAM!! If they can’t payout a measly £40 I wouldn’t even entertain this joke of a site 🤬

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rigged RTP

Its a shame but something is definitely not right with their games. I have never had a problem withdrawing however that may be as largest withdrawal was only around £800. Recently the games feel completely rigged. Ive played enough slots to know you can go on a dreadful run on any site but this is different, its got so blatant now its like they have given up pretending to be legit and are just trying to steal as much as possible as quickly as possible. Foolish as if they had been a little less greedy they could have maintained many profitable punters with gambling problems!

13 de febrero de 2025
Opinión espontánea
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Respuesta de Slotmonster

Hi Matthew,

We appreciate your feedback and understand how frustrating it can be when luck doesn’t go your way. However, we want to assure you that SlotMonster only offers original and certified games from reputable providers, ensuring fair play and random outcomes.

The nature of casino gaming is entirely based on luck and randomness, which means results can vary greatly over time. While winning and losing streaks are normal, we can confirm that all our games operate under strict regulations and fairness standards.

Wishing you the best of luck in the future!

Valorada con 1 estrellas sobre 5

DO NOT USE THIS SITE!!!

DO NOT USE THIS SITE!!!! They are based in Costa Rica where there is no gambling laws, they have scammed me for thousands and there is nothing you can do just stay away please do not use!!

7 de febrero de 2025
Opinión espontánea

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