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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Terrible service, item not suitable so returned as new. Still have not received a refund would never buy from this company again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff nec... Ver más

Valorada con 5 estrellas sobre 5

Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fra... Ver más

Valorada con 5 estrellas sobre 5

I must admit to being rather sceptical at first regarding buying online, having being caught out by other websites that were not entirely honest or reliable. However, having researched Slumbar.co.u... Ver más

Información sobre la empresa

  1. Mercado online
  2. Tienda de ropa de cama
  3. Servicio de fitness y nutrición

Escrito por la empresa

It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

421 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 14% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Terrible service

Terrible service, item not suitable so returned as new. Still have not received a refund would never buy from this company again.

3 de febrero de 2026
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Respuesta de slumbar.co.uk

Thank you for your review and im sorry to hear you weren't pleased with your purchase, if you had let us know you were unhappy with something we would have done our upmost to resolve it for you. you order has been refunded in full to the card that was used to purchase

Valorada con 1 estrellas sobre 5

Pretty poor service....

So far, it couldn't have been much worse. Placed an order for a new cover for my existing knee pillow, which had a broken zip, as I have a hospital stay soon. Never received any acknowledgement or order confirmation so sent them a message. Eventually after many days I got a response stating that they were out of stock & they might get new stock soon or I could have a refund. When were they going to let me know?? I replied saying I would like to continue with the order (otherwise my pillow is pretty useless) but again - no response, no confirmation and no idea if or when I might get this item. Obviously it won't be for when I needed it anyway. Pretty poor service.....

29 de octubre de 2025
Valorada con 5 estrellas sobre 5

Great company to order from 😊

I must admit to being rather sceptical at first regarding buying online, having being caught out by other websites that were not entirely honest or reliable. However, having researched Slumbar.co.uk I took the plunge and ordered a back stretcher. At first I thought I'd fallen for another questionable online purchase as I paid for my item but received no order number or confirmation. But wait!

I'm delighted to say, that couldn't have been further from the truth! I contacted Slumbar after a couple of days regarding my concerns and they were brilliant! Tom got back to me right away and let me know that my item was ready for despatch. My back stretcher was with me within 24 hours! Very impressed with this customer care and also, the back stretcher too. Excellent!😊

24 de agosto de 2025
Valorada con 5 estrellas sobre 5

Perfect

Received this pillow 5 days ago and have had 5 great nights . Unlike memory foam pillows I have tried before , I find this comfortable regardless of which position I sleep in. The cool side is fantastic.

18 de agosto de 2025
Valorada con 5 estrellas sobre 5

Good buying experience

Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff neck I’ve had to endure for the past 11 months. Only wished I'd bought one sooner.

2 de agosto de 2025

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