Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Daughter uses this company all the time she's loves their cocktails so I ordered some for her graduating uni. Fast delivery well packaged and all fresh. Daughter is ecstatic that they are not closing... Ver más

Valorada con 5 estrellas sobre 5

Amazing second order. I said I would be back, but I didn’t think it would be this soon . Small problem with delivery firm, quickly sorted out by Smallbatch Customer Services and the order was still he... Ver más

Valorada con 3 estrellas sobre 5

Ordered two boxes of cocktails in December. Really fast delivery which was fab. First box of cocktails were great. Second box - 4 out of the 6 bottles had a puffy lid despite being unopened. When... Ver más

Valorada con 4 estrellas sobre 5

Only one box of three turned up from original order, kept being told it’ll be there tomorrow, on the 10th day full order was resent thanks to Emma. Cocktails are really nice, but since expanding the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante de alcohol
  2. Mayorista de bebidas alcohólicas

Escrito por la empresa

Small Batch Cocktails is a family run business supplying the public and the trade with ready made cocktails.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

La gente también ha visto

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Ordered two boxes of cocktails in…

Ordered two boxes of cocktails in December.
Really fast delivery which was fab. First box of cocktails were great.
Second box - 4 out of the 6 bottles had a puffy lid despite being unopened. When we attempted to open the grinch one it literally exploded all over the kitchen. We tasted the remains and unfortunately it was super sour almost like it had gone off.
Gutted as the first box was great…

21 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered the festive selection box and a…

Ordered the festive selection box and a mixed box of 12 cocktails all amazing and they definitely put plenty of alcohol in them I'd say more than a bar would.The different tastes are great I will be placing my next order very soon specially with the offer on at the minute 😀

31 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* cocktails

We are never disappointed with our cocktails from small batch. The Christmas box was absolutely amazing and very well priced ☺️ 5* as always
Thank you

30 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent choice

Always enjoyed these cocktails. Have a great variety and try to mix it up a bit by bringing out new mixtures. Also very reasonably priced.

7 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Small batch cocktails are by far the…

Small batch cocktails are by far the best pre made cocktails I’ve ever had. They contain plenty of alcohol in them but they don’t taste too harsh and strong making the perfect cocktail! They taste amazing are packaged well and I would highly recommend this company!

7 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tasty affordable cocktails

Purchased from Small Batch Cocktail twice now as their prices can't be beat. Glad they've gone back to the original bottles with a shorter lifespan as I've bought both and they were my preference. 3 weeks is still ample time for gift giving anyway if you time it right!

19 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love this product

I love this product.
I know they had issues over the Christmas period, likewise most small business with any of the delivery companies.
The Cocktails themselves were lovely and once I'm drinking again (dry January) will be ordering again.

15 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing New flavours .

These cocktails are amazing. Have ordered several times and have experienced no problems.
Amazing flavours my only problem is which ones to choose .
Highly recommend this company.

2 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for delivery …

Ordered on the 20/12 express delivery and still waiting ! A problem with dpd I believe. Was told after emailing that it would be before NewYear now and still not arrived . Also told would be compensated, but with your next order!

UPDATE: Thankyou for your response .
I have also been given a refund .

20 de diciembre de 2022
Opinión espontánea
Logotipo de smallbatchcocktail.com

Respuesta de smallbatchcocktail.com

Sorry this still hasn’t arrived, unfortunately with the DPD issue pre Christmas we did manage to get 98% affected delivered! Unfortunately we do have a handful of orders circling around DPD and we can’t do a thing about it. We appreciate Christmas has now finished so all orders that didn’t arrive before NYE are either being replaced with our new menu launched on the 2nd or a full refund. In the whole time running this business this is the first major incident we’ve encountered. We have tried our best to keep all affected updated via social media channels,

Apologies Richard

Valorada con 1 estrellas sobre 5

Stinking attitude

Placed an order 5.12.22 on standard delivery as this should of been plenty of time to receive before Xmas never received before but apparently this is due to DpD machines breaking 19th Dec which they found out about on the 20th the date I received my despatch notice from them when questioned why they continued to send with DPD they said they sent it the 19th, I should of been checking their shipping page everyday but why would I they first reported problems on 14th Dec because of RM 9 days after I placed my order and not being delivered by RM so irrelevant anyway and DPD could miraculously deliver items if they were the most expensive paid items and had I been informed by email I could of requested an upgrade but I knew nothing about it anyway 1/2 owner Richard informed me on social media he doesn’t understand why he needs to keep explaining it to me oh you don’t I’m just the moron who placed a Xmas present order even had a delivery from America in
Less time & yodel for an order I placed 3 days before Xmas and they are notorious I digress 1st & last time ordering, richard your attitude stinks. COMPANY DID NOT REFUND MONEY EITHER!!!!!

*Yes you’re right I’m stupid says it all about your attitude that’s what’s laughable* look forward to the next winding up order 😂

Update 23.2.23 they want to give me a discount on my next purchase but haven’t given me my money back on the order that was never delivered no thanks 😡

5 de diciembre de 2022
Opinión espontánea
Logotipo de smallbatchcocktail.com

Respuesta de smallbatchcocktail.com

Dear valued customer,

We are sorry to hear about the inconvenience you faced with your recent order. We understand that you were expecting to receive your order before Christmas, but due to the unforeseen issue with DPD's machines, your order was delayed. We sincerely apologize for any frustration caused by this.

While we strive to provide accurate shipping information, there are instances beyond our control that can cause delays in delivery. We appreciate your patience and understanding during this challenging time.

Regarding your concern about DPD's delivery, we do our best to provide the most reliable and cost-effective shipping options for our customers. However, we understand that you were not satisfied with their service in this instance. We would like to assure you that we are constantly reviewing and improving our shipping options to ensure that our customers receive their orders in a timely and efficient manner.

Regarding the communication with our team, we apologize if you felt that you were not treated with respect or understanding. We always aim to provide excellent customer service, and we apologize if we fell short of your expectations.

We value your feedback and would like to thank you for bringing this to our attention. We would like to offer you a discount on your next purchase as a gesture of goodwill. Please let us know if you are interested in this offer, and we will be happy to assist you further.

We hope to have the opportunity to serve you better in the future.

Update, I’m unaware of who you are from your feedback, all affected customers received replacements or refunds by emailing us directly

Hello@smallbatchcocktail.com
Best regards, Launa Ward
Small Batch Cocktails

Valorada con 3 estrellas sobre 5

Average, not bad

Tried these cocktails a while ago. They were ok, nothing to shout about. Pretty average tasting but drinkable. We’ve tried plenty other pre mix cocktails and had better than small batch. On a plus they are quite reasonably priced though

13 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I originally ordered cocktails on…

I originally ordered cocktails on 11/01/2021 which were really nice, no complaints. I then ordered cocktails again on 26/11/2021 which were kept in a cool dry place until we decided to try them on Christmas Day. The first one we opened had a strange smell but we decided to give it a try and it tasted off.. 4 people in the house confirmed it tasted almost like blue cheese. We thought, maybe just a bad one in the bunch so opened 2 more flavours which had a play dough type smell, and also a strange taste. All of the cocktails were shaken before opening to make sure they were mixed properly and none of them were opened prior to Christmas Day. We were very disappointed.

29 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great cocktails

Ordered from these guys a few times this year, ordered a box of 12 of the Christmas flavours yesterday morning and they were here within 24 hours. Really fast delivery as always! Can't wait to start them next week!

18 de diciembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordered 3 boxes of cocktails only one…

Only one box of three turned up from original order, kept being told it’ll be there tomorrow, on the 10th day full order was resent thanks to Emma.
Cocktails are really nice, but since expanding the business a few nice touches have fallen by the wayside.

1 de diciembre de 2021
Opinión espontánea
Logotipo de smallbatchcocktail.com

Respuesta de smallbatchcocktail.com

I think this is a little harsh, this particular order was a 2-3 day shipping! This was left on the 3rd day! With the Black Friday Sale all businesses experiencing slight delays with all courier networks! We also can’t chase an order until the 4th day has passed

However we do our best to get all orders shipped ASAP

Valorada con 5 estrellas sobre 5

Can’t speak highly of Small Batch…

Can’t speak highly of Small Batch Cocktails. They are very quick to respond, nothing is too much trouble and of course the cocktails and mocktails are just amazing! Have ordered a few different boxes now and none have disappointed. I’m sure all the people who we have recommended them to will agree as well. I look forward to my next delivery.

15 de agosto de 2021

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más