Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Hayriye was a pleasure to work with during her time supporting our forum. Nothing was too much trouble, and she went above and beyond to help. From pulling together detailed research to assisting with... Ver más

Valorada con 2 estrellas sobre 5

Ended cooperation after several months of correcting commission statements for our advisers. Repeated silly errors in simple calculations and our team spent hours to check each commission statemen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah Mann has a firm grip on organising and executing. She cleanses my admin, implements systems and processes and holds me accountable. I couldn’t be without her. I do not understand why every b... Ver más

Valorada con 5 estrellas sobre 5

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've ha... Ver más

Información sobre la empresa

  1. Servicio de administración de empresas
  2. Empresa BPO
  3. Servicio de business-to-business

Escrito por la empresa

SmartPA are leaders in providing professional PA, Secretarial and Administrative services to the business world. Our personal assistants are highly skilled individuals, each having attained the SmartPA accreditation award during their first 3 months with the company. We follow up our training with mentorship, support and an individual onboarding process with each client to ensure you enjoy the highest level of support and expertise within your business. The support we offer your business will free up your time, decrease your overheads and introduce a valuable new team member into your business. Whether it's a few hours bookkeeping, some copy typing, data input or call handling, we will put a package of support together for your business based on your budget and goals. Our administrative assistants can offer a range of back office business support including (but not limited to): Travel Diary Management Research Bookkeeping Document Production Call Handling Social Media Data Entry Transcription


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

297 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Unless its simple adin support , stay clear!

Just had a conversation with my local business support contact at Smart PA. After long discussions with them eventually agreed to a fixed block of hours to enable the start up of Xero accounting software. After a number of weeks it was clear that we were not progressing well, approached another provider GOLD Xero partner who informed me that the entire set up was flawed and amounted to incompetence so tried to cancel Smart PA who are now trying to enforce a 2 month notice period. Unprofessional, unwilling to be accountable for the quality of there service. Strongly advise you to steer clear of Smart PA, the remedial work we require is costing £3k. We will obviously take legal action to recover these costs.

22 de abril de 2021
Opinión espontánea
Logotipo de SmartPA

Respuesta de SmartPA

Hi Charlie,

Thanks for your feedback and for your ongoing cooperation on this matter.

At SmartPA we pride ourselves on delivering exceptional services designed to support your business. We are extremely sorry to hear about your experience on this occasion and please be assured we will continue to work with you to resolve this issue.

Kind regards,
Neonian Walsh
Head of Global Business Support

Valorada con 5 estrellas sobre 5

Helen Jones is my smart PA

Helen Jones is my smart PA .
Yes it saves you so much time when your busy.
You ask and you get results.
Glad I’ve come across these guys.
Look forward to working more in depth with Helen Jones, especially after all this covid situation.
Thanks so much. X

30 de marzo de 2021
Valorada con 1 estrellas sobre 5

Smart is not the word for this company

Smart is not the word for this company. Crap billing, dishonourable staff it is an absolutely awful service.

5 de marzo de 2021
Logotipo de SmartPA

Respuesta de SmartPA

Hi Dn,

At SmartPA we pride ourselves on our standards of excellence and are driven by delivering exceptional services, designed to transform your business and life. We are exceedingly sorry to hear that this has not been your particular experience and would like to resolve this as a matter of urgency. We would be grateful if you are able to touch base directly so that we can better understand the detail of your experience.

Please contact me via email noni@smart-pa.com or telephone +44 330 202 1110.

I look forward to hearing from you and providing a solution to transform your experience.

Kind regards,

Neonain Walsh
Head of Global Business Support

Valorada con 5 estrellas sobre 5

Brilliant experience - great service

Brilliant experience with this very well organised team. Smart PA are very action-focused and clear - just what you need when under time restraints and need admin help or to handover projects. I've had a SmartPA help with my diary, social media, blogging and all sorts - even moral support when stressed out! Highly recommend esp for anyone working solo and juggling too much.

11 de febrero de 2021
Valorada con 5 estrellas sobre 5

Smart PA is all it says it is

Smart PA is a trusted, reliable and resourceful group of people, a significant network and a range of talents. I have found them to be really good value for money and a long term partner in our work.

11 de febrero de 2021
Valorada con 5 estrellas sobre 5

I came across Smart Pa buy a simpe on line search

I came across Smart Pa buy a simple search online, in business you seem to end up sceptical on how many companies want a piece of your business without the genuine confidence they can improve it.

I met a really competent lady buy they name of Jennifer and she nailed it, she spent as long as needed to go through all my concerns and what systems they can adapt to benefit my company all explained with transparency and explained very well.

I have decided to use Smart PA on the simple reason they have my confidence and the results will speak for themselves, they don’t tie you into long term contracts so this allows you to decide in stages of your value for money is met and I’m sure in there business model they want repeat business so why do that if they don’t see how they can help in a big way to systemise the business and show results.

So far I’m very impressed and I’ll be sure to return to this page on the progression of this leap forward in my business .

Kw

21 de enero de 2021
Valorada con 5 estrellas sobre 5

Above average virtual PA with common sense

This is an above average virtual PA company that I use for complicated transcription jobs from old documents. They're able to use common sense to figure out how to make the transcription work even with complicated tables. It's possible to speak to real people working in the UK about your job, and the prices are extremely reasonable for what they're doing. Turn-around times are always reasonable for routine jobs, and I've also used them for critical same-day jobs and had no issue there either.

18 de enero de 2021
Valorada con 5 estrellas sobre 5

Superb service

Superb service, so professional.

It has proved to be an immeasurably more beneficial solution to help our business grow in 2020, under challenging circumstances, than having dedicated staff to conduct these tasks.

12 de enero de 2021
Valorada con 4 estrellas sobre 5

Diverse capabilities

SMART PA is set up to succeed by offering different capabilities to meet the client's needs. I have appreciated this about their approach, and whilst it has not been entirely smooth sailing in the set up process, overall I am pleased to recommend their services.

10 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very grateful for SmartPA

We have worked with SmartPA for over a year now and are so grateful for the support they provide. The team are always reliable and get the job done!

SmartPA keeps on top of our busy inbox, manages our back end administration, and assists with social media tasks. As a growing charity, they take the pressure off our small team giving us the confidence that day-to-day operations are always taken care of.

2 de diciembre de 2020
Valorada con 5 estrellas sobre 5

Kate has been taking care of my social…

Kate has been taking care of my social media for the last few months and is doing a great job. I deliver the rough material and she creates the posts. Pictures, hashtags, videos and anything else she considers appropriate. It allows me to have a continuous and consistent presence without pressure. Kate is easy to work with and very reliable. I can highly recommend her.

20 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I Decided to get Smart PA in June 2020

I Decided to get Smart PA in June 2020, i was struggeling so much trying to keep up with all tasks that i needed to and getting anyvtime for myself. Once Kathryne started she used her own anisative at seeing how i worked and learnt how the company operated so then she was abel to implement her systems and knowlege which has inabeled the company to flow and work at a high and very eficiant way i could not thank Kathryne enough for all her amazing hard work and organosation she has done and doing for my Company. Thank you Tom Waller

19 de noviembre de 2020
Valorada con 4 estrellas sobre 5

Kate Vayle is a great virtual personal assistant

Kate Vayle is a great virtual personal assistant; she is hard working, well organised, a strong researcher, well networked and great company to work with.

Kate has been supporting bring more structure to my business, Career Accelerator, enhance our marketing and branding strategy and help streamline our processes. Since starting, Kate has introduced me to really useful online tools to help me plan my meetings effectively and organised our Google Drive, she has designed professional and slick looking branding posts and documents for Career Accelerator and she has conducted helpful market research which has helped inform our strategy moving forward.

Kate has gone and beyond her role many times by introducing me to her useful contacts and sharing leads and opportunities which have added value to me and my organisation. Kate earns my recommendation as a great virtual assistant who can add value to any organisation.

16 de noviembre de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más