These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Had a bad experience during my last order. We do order mainly for Wheat Flour & Rice. If either or nay item isn't available, smartbazaar should connect with customer to decide if they want to still c... Ver más
La empresa ha respondido
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... Ver más
The order was delivered on time and communication was also great. One of the items was not delivered and there was no mention either on the delivery note nor in person, hence the loss of 1 star. Other... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de comestibles de la India
- Tienda de alimentos asiáticos
- Tienda de frutas y verduras
- Servicio de entrega de comestibles
Escrito por la empresa
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Información de contacto
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, Reino Unido
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
4,0
Muy bueno
642 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Vegetables quality was good and fresh
29 de noviembre de 2022
Excellent online bazaar for South…
Excellent online bazaar for South Indian groceries. The products and the packaging are of great quality.
2 de diciembre de 2022
On time delivery ,good service
On time delivery ,good service . Also had complementary greens . Thank you
30 de noviembre de 2022
Good store. Quick delivery
Delivery is quick and pricing is fair. All durables are of good quality. However, I won’t be ordering fresh vegetables from here again. Tried them 2-3 times and the quality is not good- wilted greens, old stocked/ dried up veggies. For everything else, it’s good store to order from.
14 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Mira,
Thanks for your kind review and providing valuable feedback. We are very sorry to hear that we did not meet your expectations on the quality of our fresh produce. Someone from our customer service team will get in touch with you to understand this better so that we can take some actions to rectify this going forward. Please feel free to get in touch with us on customerservices@smartbazaar.co.uk and we will be happy to assist you.
Best Regards,
Smartbazaar Team
Respuesta de Smartbazaar Limited
Dear Dorothy,
Thanks for your kind review. We are glad to hear that you liked our products and packaging.
Best Regards,
Smartbazaar Team
Super customer care
Maran, Thanks for your great customer service for the item which I mistakenly order.
Will wait for your new invoice. Super customer care. Much appreciate..
22 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Customer,
Thanks for your kind review. We are glad to hear that we managed to clarify the questions you had in your order to your satisfaction. We look forward to serve you again soon.
Best Regards,
Smartbazaar Team
Good products and prompt delivery
Good products and prompt delivery. I have not found an Asian grocery delivery service that gives good next day delivery. And all my favourite products are available.
22 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Anjali,
Thanks for your kind review. We are delighted to hear that you liked our range of products and prompt delivery service. We look forward to serve you again soon.
Best Regards,
Smartbazaar Team
Delivered on time.
22 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Rajkumar,
Thanks for your kind review. We are glad to hear that your order was delivered promptly.
Best Regards,
Smartbazaar Team
Excellent service and fresh produce!
10 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Customer,
Thanks for your kind review. We are glad to hear that you liked our fresh produce and the service.
Best Regards,
Smartbazaar Team
Ordered specifically 40KG Bombay…
Ordered specifically 40KG Bombay Onions, to find that upon delivery and peeling them, they were mixed onions in multiple bags. We could not proceed in cooking the dish that we were suppose it. You were very apologetic and prompt in refunding us.
26 de octubre de 2022
Respuesta de Smartbazaar Limited
Dear Fiona,
Thanks for your kind review. Similar to you and few other customers we are also disappointed with this batch of bombay onions. It looks like the suppliers have received this bad quality batch from the wholesaler and has impacted quiet a few retailers like ourselves. We have raised this issue with our suppliers and this is now rectified. Our sincere apologies for the incovenience caused. Hope our customer services team resolved this issue to your satisfaction.
Best Regards,
Smartbazaar Team
Products are fresh and gives us…
Products are fresh and gives us nostalgic feeling of home. Only drawback is some of the Keerai verities that we are longing to have is always out of stock on the day we are placing order. Other than that great service.
7 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Lakme,
Thanks for your kind review. We are happy that you liked our products and we managed to bring that home feeling for you. Regarding the keerai varieties unfortunately we are dependent on our suppliers in India, due to heavy rains in India the leafy products are heavily impacted. We can assure you that we will have these items in stock soon.
Best Regards,
Smartbazaar Team
Communication improvment. Notification SMS required.
Good service awesome website, Need to improve communication and notification service required.
6 de noviembre de 2022
Respuesta de Smartbazaar Limited
Dear Dhandapani,
Thanks for your kind review. We are glad to hear that you find our website easy to use. We do send out SMS when your order is dispatched, but not sure why you didn't receive them. We will definitely look into this for you and fix them if there is any issue with the service. Thanks for raising this issue.
Best Regards,
Smartbazaar Team
Highly recommend
I ordered a Diwali gift box. The box was delivered on time and they kept me updated about the package till it was delivered. Good communication from the team. Good product.
20 de octubre de 2022
Respuesta de Smartbazaar Limited
Dear Yateesh,
Thanks for your kind review. We hope you enjoyed our Diwali Smartbox and had a great Diwali. We are glad to hear that you liked our products and service.
Best Regards,
Smartbazaar Team
Excellent service everytime
Excellent service everytime. Best quality always.
Thank you
28 de septiembre de 2022
Respuesta de Smartbazaar Limited
Dear Suba,
Thanks for your kind review. We are grateful for your continued support to our business and happy to hear that you continue to enjoy our products and services.
Best Regards,
Smartbazaar Team
Super happy for the purchase
Super happy for the purchase. Delivered on time and well packed.
4 de octubre de 2022
Respuesta de Smartbazaar Limited
Dear Sridevie,
Thanks for your kind review. We are delighted to hear that you were very happy with your purchase and liked our packaing and delivery.
Best Regards,
Smartbazaar Team
Arrived on time with everything…
Arrived on time with everything packaged nicely. Will certainly use again.
29 de septiembre de 2022
Respuesta de Smartbazaar Limited
Dear Lisa,
Thanks for your kind review. We are glad to hear that you liked our prompt service and the packaging. We look forward to serving you soon.
Best Regards,
Smartbazaar Team
Respuesta de Smartbazaar Limited
Dear Janani,
Thanks for your kind review. We are glad to hear that you liked the ease of use of our website and the service provided to you.
Best Regards,
Smartbazaar Team
Package was not delivered at door step
Package was not delivered at door step, parcel was placed at mail box near building main entrance
23 de septiembre de 2022
Respuesta de Smartbazaar Limited
Dear S Moorthy,
Thanks for your kind review. We are very sorry to hear that your order was not delivered to your doorstep and our sincere apologies on behalf of DHL. We would be happy to add a note to DHL on your next order so that your parcel gets delivered to your door but this is up to the delivery driver who delivers the parcel on that day. Please feel free to get in touch with us on customerservices@smartbazaar.co.uk if you have any questions and we will be more than happy to address them.
Best Regards,
Smartbazaar Team
Very good service.
20 de septiembre de 2022
Respuesta de Smartbazaar Limited
Dear Mrs Jeyalakshmi Balasubramani,
Thanks for your kind review. We are super excited to hear that you liked our service and are grateful for your continued support to our business.
Best Regards,
Smartbazaar Team
Excellent service
20 de septiembre de 2022
Respuesta de Smartbazaar Limited
Dear Rajeesh,
Thanks for your kind review We are glad to hear that you liked our service.
Best Regards,
Smartbazaar Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.