Smartbox - Sydney Opiniones 

208
•
TrustScore: 4.5 sobre 5

4,7

Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019 Greenacre, NSW, AU

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Initial communication from John, 20m3 Box delivered on day arranged. Removal guys worked like trojans for the included 3 hours and packed up everything that we required out of the house for... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Planta de almacenamiento

Sobre Smartbox - Sydney

Información proporcionada por diversas fuentes externas

SmartBox

Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.



deliver


load


store


Promo Image


Información de contacto

  • Roberts Distribution Centre, 7A, 81-85 Roberts Road, 2019, Greenacre, NSW, Australia

  • 1800508676

4,7

Excelente

TrustScore: 4.5 sobre 5

208 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(208)

36 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Friendly and efficient

The process was explained to me very clearly by Josh before our things were collected and stored.
When we wanted the contents brought to our new address it went through seamlessly. Richard and Alfred who delivered our furniture and boxes deserve special praise as they were both friendly and professional.

18 de septiembre de 2023
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Respuesta de Smartbox - Sydney

Dear Deborah,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

We are happy

They were very professional, efficient and helpful. The team from the office to the delivery person was great. They communicated well when the storage box was to be delivered and the picked up time.
I would definitely use them again. Their pricing was reasonable.

Thank you
Maria Pham

1 de agosto de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

no hidden cost or fuel levies

no hidden cost or fuel levies, a lot cheaper than the competitors, fits in an average driveway. Driver was lovely and experienced in reversing, operations team was very helpful and accommodating. Loved the convenience of carefully packing your personal items with care.

26 de julio de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Sofi,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Smartbox have a great team

Compared to their competitors Smartbox is a dream. Courteous, reliable, sensible, on time, easy to deal with, they were great across the team…Richard, Josh, John are all good guys.and they gave us a couple of handy tips that made our move super smooth and cost effective…not the cheapest but arguably the best for our needs.

7 de julio de 2023
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Respuesta de Smartbox - Sydney

Thank you Tim for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

We had a great experience with…

We had a great experience with smartbox, friendly customer service with simple, easy to understand process. We would definitely use them again in future.
Aziz

4 de julio de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Aziz,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

This company is totally professional

This company is totally professional
from the time the pickup arrived to when it was completed
Recommend
JK

30 de mayo de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you John for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Very reliable, professional service

Very reliable, professional service.
The staff are very friendly. The Removalist’s arrived on time, we’re very kind and always checked in with me while they were loading my furniture.
This is the second time I have used this storage facility and they do not disappoint. Highly recommended.
Thank you to all the staff :)

27 de abril de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Maria for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

furniture stored for 13 years

I had my furniture stored for 13 years; when boxes were opened I found they were almost as when they went in; only a table leg was a bit scratched but believe this happened when furniture was delivered not while in storage. I found Smartbox Team responsible for the delivery very professional & would have no hesitation to use them again.

28 de abril de 2023
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Respuesta de Smartbox - Sydney

Dear Ana,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Very efficient and polite

Very efficient, polite and excellent service provided by the two staff members (Mote and Richard). They handled the move perfectly. They came on time and moved everything to my satisfaction.

17 de abril de 2023
Opinión espontánea
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Farhat,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

I would highly recommend and already…

I would highly recommend and already have as being with them these last 3 years all I have had is a great experience easyto access friendly helpful staff and service and reasonably priced definitely use them again if I needed to

17 de abril de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Eva for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Friendly service

Friendly service, prompt delivery and assistance with extra storage unit without notice. Staff are are great and the manager John is very friendly and extremely helpful and supportive.

15 de abril de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear John,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

While experience has been reassuring

While experience has been reassuring, professional and easy. I think its reasonable coastwise also. Thanks all involved. All good so far.

7 de marzo de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Samantha for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

The staff at Grace were excellent and…

The staff at Grace were excellent and went beyond the normal to support in transferring my goods out of my storage box, their extra care, concern and help was greatly appreciated thank you

5 de marzo de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Nadya,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Great price and service.

Easy to deal with. Courteous, helpful and responsive

1 de marzo de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear James,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

Excellent service

Guys were on time, very polite, worked hard and nothing was an issue. Keep up the great work smart box.

1 de marzo de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Sally for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

We had a great experience

We had a great experience with smart box. Not only did we save money by using them rather than a traditional storage warehouse, but when we needed to revisit our storage the staff were very helpful and friendly. Five stars

31 de agosto de 2022
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Katharine for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

I stored my belongings with Smartbox…

I stored my belongings with Smartbox while I went travelling around Australia in a campervan with my dog in 2022. From the outset they were the consummate professionals and super friendly to boot.

We’ve returned to sydney and our goods were returned to our front door with a stand out team of young guys that carried my belongings safely up to our new home.

Throughout my experience, every email, phone call and conversation showed the wonderful culture of this company and I would not hesitate to say to you to use them for your storage and moving needs without any hesitation.

Stop scrolling, just book them.

I definitely will for my next adventure.

11 de enero de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Joanne for your fantastic review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your excellent feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Millie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5

It was an easy transition for me to…

It was an easy transition for me to organise storage in an urgent situation. I needed flexibility upon return as well. The Smartbox team went above my expectations in ensuring my requirements were accommodated.
Thank you very much Smartbox team.

4 de enero de 2023
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Thank you Anjum for your great review. We are so glad you chose Smartbox as your preferred storage provider. We will pass on your feedback to the team!
Thanks again,
Smartbox Customer Service.

Valorada con 5 estrellas sobre 5
Logotipo de Smartbox - Sydney

Respuesta de Smartbox - Sydney

Dear Kate,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.

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