SmartCover Opiniones 1145

TrustScore: 3 sobre 5

3,1

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Have made several purchases of the FFP2 masks and found them comfortable and fairly well sealing however the nose wire breaks after a few weeks and washes which then ruins the seal, especially if you... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ich habe dieses Mal über Apple Pay 3 Masken zum Sonderpreis bestellt aber weder eine Bestätigungsemail bekommen, noch hat jemand auf meine Nachfrage-EMail reagiert? Das Geld ist aber auf dem Konto a... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Ordered earplugs but they didn't arrive after almost a month so I had contact with customer support. At first the support wasn't very helpful but at second contact I was helped adequately. Most likel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The FFP2 masks are great. Adjustable ear elastics, nose bridge make for a good fit. Not quite as good a shape after washing but that's true of most reuseable masks. Recommended if you want to prote... Ver más

La empresa ha respondido

Información sobre la empresa

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Sobre SmartCover

Escrito por la empresa

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Buy reusable FFP2
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About Smartcover

Great solutions to everyday problems. Sleep, travel, study, productivity, and health. We got you covered.
As you continue to choose SmartCover you’ll continue to make a difference in the lives of individuals around the globe. We are conscious of the people and communities they strive to serve and seek to give back in unique and creative ways.


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

5 face cover masks never arrived

I ordered 5 face cover masks on the 25th of October and payed via PayPal. Got a confirmation the same day but the masks were never sent. Was even asked for a review. Contacted customer service in Germany and on the .com address but never got an answer. Hope this way helps to get them.

21 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I think this is a scam company

My money was taken but no email confirmation and nothing has arrived. Emails were returned as undeliverable so I have reported them to my credit card company - I think this is a scam company.

17 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website, ordering straightforward.

15 de julio de 2022
Opinión espontánea
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Respuesta de SmartCover

Hello Janet, thank you for this feedback. We really appreciate your review and we hope to hear from you again soon! Stay safe always! :)

Valorada con 5 estrellas sobre 5

Easy to use website

Easy to use website

Good choice of products
Competitive prices

30 de mayo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hello valued customer, we are glad that you like our product! Looking forward to hear from you again soon! :)

Valorada con 5 estrellas sobre 5

Thx SmartCover and Amber in particular!

I forgot about an order for a T-Shirt whose proceeds went to charity. In the first shipment, the courier didn't notify to me about the delivery and they also didn't leave to me any notice of non-delivery. If it hadn't been for the alert sent to me by Amber from the SmartCover team, I would never have had the opportunity to receive the T-Shirt. Thanks to Amber, not only I received the alert and continuous assistance, but I received also the T-Shirt in 3 days.
Amber, SmartCover, really great! Thx a bunch!!!
Cristiano Paggiarin

25 de mayo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Cristiano, thank you for this heartfelt feedback! We are glad that you love your customer service. We'll make sure to inform Amber about this. We really appreciate your review and we hope to hear from you again soon! Stay safe always! :)

Valorada con 4 estrellas sobre 5

Ordered earplugs but they didn't arrive…

Ordered earplugs but they didn't arrive after almost a month so I had contact with customer support. At first the support wasn't very helpful but at second contact I was helped adequately. Most likely the first order was lost by the courier, SmartCover sent me a new shipment which arrived very quickly.
Furthermore, the earplugs are the best I've ever had.

28 de abril de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Robbie, thank you for this feedback. We are glad that your earplugs were delivered quickly after contacting our customer service! We hope you understand that, sometimes, courier issues happen. But don't worry, we're just one email away! feel free to contact us again! Have a nice day!

Valorada con 5 estrellas sobre 5

Delivered to Dubai but took 3+ weeks…

Delivered to Dubai but took 3+ weeks rest all perfect

25 de abril de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Abdul, Thank you for this review. We hope you understand that the shipping delays are out of control as it might be caused by courier issues and the pandemic. But we are glad that you received your order and that you find it perfect for you. Looking forward to your next purchase with us!

Valorada con 5 estrellas sobre 5

Highly recommend reusable face masks

These face masks, for me really work. I have ordered them for myself and my various family members who like me find them extremely comfortable to wear and breathe with. We started out with the SmartCover 3 Layer Mask and now also use the FFP masks too. They have proven to best reusable masks we have bought and continue to buy. I would highly recommend these masks if you’re looking for good fitting masks that protect you.

9 de abril de 2022
Opinión espontánea
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Respuesta de SmartCover

Hello LL, wow, this feedback is amazing! We are happy to hear that you and your family continuously patronizes our products! Our goal is to provide quality products to our customers and we really appreciate your review regarding our masks! Rest assure that we will continue on providing the best services to all our buyers. Thank you and stay safe always!

Valorada con 5 estrellas sobre 5

Great Product and Service

I ordered 5 of these reusable FFP2 masks and have found them to be a very good fit and easily adjustable. Have to play about a bit with them to stop glasses fogging but I get there. The masks were speedily delivered and arrived when expected. So far can't fault them

6 de abril de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Sanderson, thank you for this awesome review! We're glad you find our masks a good fit and easily adjustable. We're looking forward to hear from you again soon!

Valorada con 5 estrellas sobre 5

Received my reusable ffp2 masks today and they're fantastic!

Received my reusable ffp2 masks today. The fit is fantastic, the best I've found in a reusable mask.
I had an issue with my first package getting lost, but Angelo in customer service actually contacted my to say he'd arrange a new order (I was still waiting hoping it might one day arrive).
Thanks Smart over!

28 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Gina, we're sorry you encountered an issue on your first order. But we are glad that our customer service team was able to help you out with your concern. We will let Angelo know about your commendation! Thank you and we are looking forward to hear from you again soon!

Valorada con 4 estrellas sobre 5

So the latest smart cover masks are…

So the latest smart cover masks are more comfortable and fit better. We have found the original ones with the white linening not to fit properly on faces and they slip down on peoples faces to easily so not easy to wear. It would be good to know if there were masks of various sizes that fit different face shapes that include those with beards.

20 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi MJ, thank you for this feedback! We are happy that you find our latest masks comfortable. We only have one size for our latest FFP2 masks, but you can send us a message so we can give you the specific measurements (if you wish to know about it for future reference). We'd love to hear from you! Looking forward to hear from you soon!

Valorada con 5 estrellas sobre 5

Reshipped my order when it got lost

Reshipped my order when it got lost, which I appreciated.

20 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Lisa, we are glad that we were able to reship your lost order. We hope our customer service were able to resolve your concern. Please do not hesitate to contact us again anytime! :)

Valorada con 5 estrellas sobre 5

quality masks

I have bought several items from SmartCover and found them all of good quality especially the ffp2 masks in conjunction with the mask sanitant spray. I am continuing to wear masks for the foreseeable future.

16 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hello Mike, we are glad that you find our FFP2 masks of good quality. Thank you continuously using our products and we are looking forward on your next purchase with us. Thank you and have a nice day!

Valorada con 5 estrellas sobre 5

Great buy

I have bought a few things from SmartCover and they are all great - the face masks are great and the spray makes sure the are not carrying any infection - best all round

11 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hi Carol, thank you for this review. we are glad that you love our masks and spray. We look forward on hearing from you again soon!

Valorada con 4 estrellas sobre 5

Gut, ABER…

Leider wird man immer wieder drauf angesprochen, dass man doch bitte eine FFP2 Maske anziehen soll, da Stoffmasken nicht erlaubt sind, das nervt dann doch etwas.. Mein erstes Paket kam leider auch nicht an und nach nervigem Hin & Her mit verschiedenen Versanddienstleistern hat mir SmartCover dann noch ein zweites Päckchen zukommen lassen, was diesmal zum Glück ankam. Leider aber ohne Waschanleitung …. Auf der Homepage steht leider keine Anleitung, nur dass ein Zettel beiliegt auf der die Waschanleitung steht….was sehr Schade ist, da ich jetzt nicht weiter weiß. Das könnte man noch verbessern!

11 de marzo de 2022
Opinión espontánea
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Respuesta de SmartCover

Hallo Sandra, vielen Dank für diese Bewertung. Seien Sie versichert, dass wir dieses Feedback zur Kenntnis nehmen werden, um unseren Service weiter zu verbessern. Es ist sehr bedauerlich, dass Ihre erste Bestellung auf dem Transportweg verloren gegangen ist. Aber ich bin froh, dass unser Support-Team Ihnen bei diesen Schwierigkeiten helfen konnte. Sie können uns gerne jederzeit wieder kontaktieren!

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