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Información sobre la empresa

  1. Centro de asesoramiento al consumidor

Escrito por la empresa

Had a consumer insurance claim refused - or only part-paid?  SmarterClaims helps you push back. A refusal letter is written to sound final. It usually isn't. smarterclaims reads your refusal letter and your policy, works out where you stand, and writes you a complete rebuttal letter to send - in plain English, with the relevant law and Financial Ombudsman rules cited. You check it and send it in your own name. Built on real expertise. smarterclaims runs on the playbook of Steve Smart - forty years inside insurance, a decade as AIG's UK General Counsel, and a regular voice on LBC. The same excuses come up again and again; we know the arguments that answer them. What we help with. Home, motor, travel, health and pet insurance - plus a free policy check to spot gaps before you claim. If the insurer won't budge, we show you how to escalate to the Financial Ombudsman Service for free. Honest and secure. We're not a law firm and we can't promise you'll win - but you get a properly argued case, a no-questions-asked 14-day money-back guarantee, and documents that are encrypted and deleted within 24 hours.


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4,3

Excelente

TrustScore: 4.5 sobre 5

9 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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9 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Smarter Claims made challenging my…

Smarter Claims made challenging my travel insurance refusal so easy! The process is extremely intuitive and easy to follow. Best part was that i only had to input the refusal letter and policy and all the work was done by smarter claims including drafting a rebuttal letter which i could print immediately as well as sharing citations etc. Highly recommend the service if you want to challenge your insurer without having to spend a lot of time and energy.

23 de julio de 2026
Valorada con 5 estrellas sobre 5

Satisfactory results achievied.

We had a house fire and our insurer said we were under insured so they would only pay part of our claim. Steve Smart service helped overcome their excuse and we managed to get paid virtually everything we were asking for.

10 de julio de 2026
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Respuesta de SmarterClaims

A house fire, and then this. We're so glad you didn't have to accept less than you were owed. So glad the service was able to help you push back and get virtually everything you deserved.
Thank you for sharing this - it means a great deal to us.

Valorada con 5 estrellas sobre 5

Great value for money

Great value for money!
Excellent service from start to finish. This Claim app made the whole claims process simple, quick, and stress-free. The app was easy to navigate, the instructions were clear, and I was kept updated throughout. Everything was handled efficiently, and I was impressed with how straightforward the experience was. I would recommend smarterclaims to anyone looking to challenge his refused claim, give you at least expert view on your case. Looking forward to insurance reply.
Save me soo much money and time!!!
Great job guys!
Thanks a lot
Best regards

22 de julio de 2026
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Respuesta de SmarterClaims

Thank you - this made us smile :)
So glad it felt simple and stress-free. Fingers crossed for a favourable outcome- rooting for you!

Valorada con 5 estrellas sobre 5

Great, Simple Process – Would Recommend

I am generally quite skeptical of that kind of services so I didn't have particularly high expectations. I was genuinely surprised by how straightforward and effective the process was.

After my insurer rejected my claim, I felt stuck and wasn't sure what my next steps should be. The service quickly analysed my situation and produced a clear, well-structured response that highlighted points I would never have known to raise myself. What seemed like a complicated dispute suddenly became manageable.

The whole process was fast, easy to follow, and required far less effort than I expected. I found a help i didn't know existed before friend of my mine shared with me smartclaims website.

18 de julio de 2026
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Respuesta de SmarterClaims

Thank you for this, Anna! Really glad the process felt manageable and that your friend pointed you our way.

Rooting for a favourable outcome!

Valorada con 5 estrellas sobre 5

Great experience

I recently used SmarterClaims to challenge an unfair claim rejection. The AI generated rebuttal letter was genuinely very good and not something I could whave written myself or thought I could even challenge the claim without a lawyer . It clearly explained why the insurer’s decision was wrong and it was backed by the relevant case law and Ombudsman decisions. It also laid out the arguments in a professional, solicitor‑level way. The tool made a stressful situation much easier and gave me confidence in pushing back. I’d definitely recommend it to anyone dealing with an unfair insurance refusal and the fare pricing of the tool compared to a lawyer is really impressive . I would like to note, I heard about this new and innovative tool through a friend.

18 de julio de 2026
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Respuesta de SmarterClaims

Thank you so much! Solicitor-level because the logic behind every letter is built on decades of real claims expertise of a topmost legal expert, not just AI. Really glad it gave you the confidence to push back!

Valorada con 5 estrellas sobre 5

Easiest way to handle an insurance dispute in the UK

I was pleasantly surprised by how straightforward the whole experience was. SmarterClaims made what I expected to be a complicated insurance dispute feel simple and easy to navigate. The process was clear, the guidance was helpful, and everything was explained step by step. If you're dealing with a consumer insurance dispute in the UK, this is by far the easiest tool I've come across.

16 de julio de 2026
Opinión espontánea
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Respuesta de SmarterClaims

Thank you so much- this means a lot!

Valorada con 5 estrellas sobre 5

Subsidence

I had a subsidence problem with my house when cracks appeared in the outside walls. My insurer was unhelpful and difficult to deal with. Your help levelled the playing field and allowed me to engage with them in their language. A great service, easy to use and effective.

20 de octubre de 2025
Opinión espontánea
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Respuesta de SmarterClaims

Thank you, AB! Subsidence claims are notoriously complex, and insurers know it. Really glad we could level the playing field and help you engage on equal terms. Great to hear it made a real difference!

Valorada con 5 estrellas sobre 5

Thanks for helping me with my insurance…

Thanks for helping me with my insurance claim problem. You gave me the confidence to tackle them by myself without having to use a lawyer. A breath of fresh air. Would highly recommend.

13 de julio de 2026
Opinión espontánea
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Respuesta de SmarterClaims

Thank you, Lucie! So glad we could give you the confidence to take it on yourself- best of luck with the outcome! 🌼

Valorada con 5 estrellas sobre 5

I’d never had an insurance claim refused before...

I’d never had an insurance claim refused before, so it came as a bit of a shock. Their whole system seems stacked against you and it feels like they are always trying trip you up. Your service is easy to use and the information you sent to me has been spot on. Although I know it is AI-driven you can tell there is someone real behind the curtain that knows what they’re doing. I’m still waiting for my insurer’s final decision, but we heard that a senior person has already agreed to take a look at it so we have our fingers crossed. Thanks very much for your help - A+++++ recommended.

13 de julio de 2026
Opinión espontánea
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Respuesta de SmarterClaims

Thank you so much, Bill & Wendy!

It's great to hear a senior person is already taking a closer look. Fingers crossed right alongside you, and please do let us know how it lands.

Rooting for a favourable outcome!

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