Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a smart ring from smartwatch for less. The ring then stopped charging, I tried to contact them with the email address provided and kept coming back undelivered. I tried to to to their websit... Ver más

Valorada con 2 estrellas sobre 5

Very disappointed with this watch. BP and Heart Rate monitoring stopped working after 7 months, company says only guaranteed for 6 months!! Battery no longer holds charge for more than 48 hours, now u... Ver más

Valorada con 5 estrellas sobre 5

Really good service and product. I accidentally forgot to put my house number, emailed straight away and it got fixed within 2 hours. I have now received the product and it is much better than what I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought a Ruimens budget smartwatch and can’t believe how fantastic it is - especially for the price! Wasn’t expecting too much, but have been delighted. It’s early days, but after downloadi... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,1

Medio

TrustScore: 3 sobre 5

565 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Customer service

I ordered a smart ring from smartwatch for less. The ring then stopped charging, I tried to contact them with the email address provided and kept coming back undelivered. I tried to to to their website and it is not there. Very unsatisfied

21 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The delivery and service is a joke

I bought this watch and paid extra for quick delivery and I am still waiting i paid 8.99 for the delivery so it would come in two days as I would be off work I contacted them still no reply woucher has contacted them on my behalf and I still haven't heard anything or received updated on the delivery or watch it is total joke I have asked for refund and be told to wait for a reply from the merchant it has5 days past still no delivery and heard nothing

19 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling Returns and Refund Policy

I asked to return an item for refund after I had initially stated replacement. They sent a replacement even though I had twice reverted the initial decision. I sent the 1st item back by tracked and then also the 2nd one back by tracked at a total cost of £18 to myself. I am still waiting for a refund after several emails since the dispute started in the 4 July. Also the final communication stated the refund would be provided within 14 days. I’m now running at a 35day + wait time for the refund and have had no reply to my latest mails.

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast shipping

Ordered a band and ring together. Fast shipping. They both work well and I love how they look. Would recommend this store to friends

2 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

the watch keeps disconnecting to…

the watch keeps disconnecting to Bluetooth and you can be wearing it the whole day not realizing it's off.
the bands are long for tiny hands

26 de agosto de 2025
Logotipo de SFL

Respuesta de SFL

Hi Cee, thank you for your feedback, it is really appreciated. If the band goes outside of bluetooth range from the phone it can disconnect, but it will continue to collect data even if its not connected and will update in the app when re-connected. If however, you are not satisfied or if its disconnecting even within range, we will happily replace the product for you. You can contact customer service on customerservice@smartwatchforless.com and they will happily assist you.

Valorada con 5 estrellas sobre 5

Happy Customer

Product as described, reasonable price than other brands available in market & received delivery very quick.

25 de agosto de 2025
Logotipo de SFL

Respuesta de SFL

Thank you so much for your positive review!

Valorada con 1 estrellas sobre 5

Poor service if you need an exchange

Product great, dispatch great but the sizing instructions are not fit for purpose and if you order the wrong size and need an exchange ( having literally just opened the box and nothing else) they take £15 off you as a replenishment fee. Then take 14 days to process before sending the replacement. Also have to organise return through courier yourself too. Product is great but this company are not worth the hassle if you need help, they are not quick to reply. Shame as they have a few other items I quite like which I might have purchased but this experience has put me off totally, I'll not buy anything else from them. Can't be bothered with the hassle of returning goods I needed exchanging ( so they've won on this occasion), I'll eBay item instead and take the hit. My lesson learned.

27 de agosto de 2025
Opinión espontánea
Logotipo de SFL

Respuesta de SFL

Hello, im sorry for the experience you've had. We value your feedback and try to make our returns and exchange process as easy as possible. The fees applied will depend on the condition of the returned item, if there is nothing missing or no damage then you will get an exchange with no restocking fees. Please can you share your order details so that I can look into this further for you? A request for this information has been sent to you. I apologise once again and will look into this as quickly as possible for you.

Valorada con 1 estrellas sobre 5

Avoid Smart Rings

Smart ring arrived from this company. Not one of the cheapest but also not one of the most expensive either.
Product failed as it counted 5000 steps whilst I was sitting at my desk typing so it must pick up wrist movement.
I am ok with a failed device providing the supplier will allow a refund. I am now on my 4th email to the company to which they want pictures of the product intact and of course i will need to return at a cost to me being:
Restocking Fees:
- Sealed, unused: £0
- Opened, packaging intact: £7
- Packaging removed: £12
- Packaging damaged: £15
I imagine they are going to tell me that this is going to cost £15 as a charge (even though the product is faulty). Then I guess I will need to pay postage or other fees. We will see.... if I ever get a straight answer.
 

26 de agosto de 2025
Opinión espontánea
Logotipo de SFL

Respuesta de SFL

Hi Stephanie,

Thank you very much for your detailed feedback. You are 100% entitled to a full refund or replacement if the item is faulty. There must have been some sort of miscommunication on our end. Once our customer service representative has established the item is faulty (usually through an image or video) then they will areange for a prepaid postage for you to return the item and either get an exhange or refund. I have sent a request for additional information for you so that I can get this resolved for you as soon as possible.

Valorada con 2 estrellas sobre 5

Smartwatch for Less Has an Absurd…

Smartwatch for Less Has an Absurd Returns Policy
I bought a smart ring from Smartwatch for Less, only to find it was the wrong size—something I couldn't know without opening the box. When I tried to return it, I discovered their return process is a complete scam.

First, they hit you with a hefty "replenishment fee" just for sending an item back, even if it's in perfect, new condition. It's a blatant cash grab and a terrible policy for a product you have to open to even test for fit.

Adding to the frustration, they don't provide a return label. You have to pay to ship it back yourself, which only further reduces the small refund you'll get after their ridiculous fee.

On top of all that, they make you jump through pointless hoops to qualify for a return. It's a time-wasting, frustrating process designed to make you give up.
Do yourself a favor and buy from a reputable retailer. The low prices at Smartwatch for Less are not worth the headache and cost of their absurd return policy.

31 de julio de 2025
Logotipo de SFL

Respuesta de SFL

Hello Carl,

Im very sorry for the experience you have had. Our customer service agent will reach out to you so that we can resolve the issue and make sure you are happy with the resolution.

Valorada con 2 estrellas sobre 5

Be careful buying from Smart Watch For…

Be careful buying from Smart Watch For Less.
I was initially fairly happy with the Smart Ring 2 but it started going wrong 34 days after purchase
Because it was just over the 30 day guarantee,they simply would not refund me.
I lost faith in the product going wrong so soon,but a credit note for another smart ring was all they are prepared to do.
This is a budget item & I really should have bought better quality first time round !!
B E W A R E

1 de julio de 2025
Opinión espontánea
Logotipo de SFL

Respuesta de SFL

Thank you for your feedback, and I’m genuinely sorry to hear about your experience with your Smart Ring.

While our 30-day return policy covers refunds for faulty items, we also offer a 6-month warranty for your peace of mind. This means that even though the fault occurred after the 30-day period, we’re more than happy to replace the product under warranty so you’re not left with a faulty item.

Our policies follow standard industry practice and are designed to protect your consumer rights while ensuring we can support you if any issues arise beyond the initial return window.

If you’d like, please get in touch with our team so we can arrange a replacement for you right away. We want to make sure you’re happy with your purchase and have a product you can rely on.

Valorada con 3 estrellas sobre 5

I bought the watch to monitor my…

I bought the watch to monitor my exercise, I use the pool swim function but it doesn't accurately tell me how many lengths I have done or how many calories I have burned, I haven't yet used it in the gym, how do I rectify this?

4 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience. I ordered a size too small and had to reorder and send back the smaller one. Customer service was brilliant.
Great product.

25 de julio de 2025
Valorada con 5 estrellas sobre 5

Good value

Website good and easy to navigate. Was not disappointed by the watch I chose, good value for money.

30 de junio de 2025
Logotipo de SFL

Respuesta de SFL

Thank you so much, Rosie for your positive review. We really appreciate you taking the time out to do this.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Ordered a smart ring from them and it came the next day. Good enough quality.

30 de junio de 2025
Logotipo de SFL

Respuesta de SFL

Thank you so much for your review, and we are really pleased you are happy with your purchase!

Valorada con 1 estrellas sobre 5

Lack of after sales support

So far, no response to my enquiry regarding a function on the band which I'm unable to locate. Communication with customers is so important, particularly when items are sold online that may need after-sales support. Please try harder.

1 de julio de 2025
Logotipo de SFL

Respuesta de SFL

Hi, I am so sorry you are having trouble reaching us. I have noted your details and asked customer service to reach out to you. You are 100% correct, customer communication is a top priority for us but sometime things can slip through the net but I will make sure someone gets back to you straight away.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más