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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Several entries looked identical, so matching them to my bank statement took longer than it should. From there, deposit history used vague transaction labels. It made the whole process feel less depen... Ver más

Valorada con 1 estrellas sobre 5

bet history filters did not include custom dates. I wanted to review a specific three-day period and had to export a much larger range. The feature technically exists, but using it was more effort tha... Ver más

Valorada con 1 estrellas sobre 5

opening hours were not shown before starting chat. I filled in the chat form only to learn afterward that live support was offline. A clearer message at the right moment would have solved most of my f... Ver más

Valorada con 1 estrellas sobre 5

invalid codes returned the same message for every problem. I worked around it, but I could not tell whether the code had expired, was mistyped or simply did not apply to my account. The workaround sho... Ver más

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1,6

Muy malo

TrustScore: 1.5 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(21)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

partial cashouts were awkward to…

partial cashouts were awkward to manage. With I wanted to leave some balance behind and the interface made it too easy to enter the full amount, I never felt fully sure I was looking at the right information. I noticed it most when I was checking my records.

14 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

invalid codes returned the same message…

invalid codes returned the same message for every problem. I worked around it, but I could not tell whether the code had expired, was mistyped or simply did not apply to my account. The workaround should not be necessary. For a routine visit, this took far too much attention.

9 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I noticed game thumbnails for the wrong…

I noticed game thumbnails for the wrong reason. thumbnails gave too little information. I kept opening games just to learn basic details that could have been shown on the tile. It stood out while I was reviewing my account.

23 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I muted one slot

I muted one slot, moved to another and had to turn the sound off again. Unfortunately, game sound preferences were not remembered. It turned a quick check into a longer job. It stood out while I was reviewing my account.

29 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I worked around it, but Every time I opened a game and

mobile browsing reset my place in the catalogue. I worked around it, but Every time I opened a game and came back, the lobby jumped to the top and I lost where I was. The workaround should not be necessary. I noticed it most when I was checking my records.

10 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

the transcript was not available after…

the transcript was not available after closing chat. I can see what the feature is meant to do, but I wanted to refer back to the instructions support had given me and could not retrieve the conversation. The execution needs work. For a routine visit, this took far too much attention.

4 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

recommendations kept showing games I…

recommendations kept showing games I had already ignored. With The home page repeatedly suggested the same titles despite me never opening them, I never felt fully sure I was looking at the right information. It made comparing my options harder than it needed to be.

3 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Some event pages showed a different…

Some event pages showed a different start time from the league overview, which was unnecessarily confusing, and that exposed another problem: time display was inconsistent around timezone changes. I ended up spending longer on it than planned. On mobile, the extra friction was especially noticeable.

5 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Several entries looked identical

Several entries looked identical, so matching them to my bank statement took longer than it should. From there, deposit history used vague transaction labels. It made the whole process feel less dependable. This happened during otherwise normal use.

16 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

For a while the top of the page showed…

For a while the top of the page showed a different figure from the cashier, and that exposed another problem: the header balance lagged behind the wallet. I ended up spending longer on it than planned. A second attempt produced the same kind of confusion.

24 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Opening hours were not shown before starting chat

opening hours were not shown before starting chat. I filled in the chat form only to learn afterward that live support was offline. A clearer message at the right moment would have solved most of my frustration. It became more irritating after I ran into it again.

14 de septiembre de 2026
Opinión espontánea

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