Smashing Logo Opiniones 

Respuesta de Smashing Logo

Hace 4 días

Hi,

We’re sorry to hear that you’ve had this impression.
Our support team replied to your inquiry on September 7, and according to our records, the email was opened and the logo was also downloaded successfully.

It may simply be that there has been some misunderstanding along the way. If you’re still having any trouble using the product, please feel free to contact us again and we’ll be happy to help.

Respuesta de Smashing Logo

18 ago 2026

Hi,

Our vector files are standard professional formats and are designed to be fully scalable and editable. That said, working with vector files does require compatible software and a certain level of familiarity, so maybe this is why you struggled.

If there was a specific issue with the files, we would have been very happy to help before you felt the need to hire someone else. Please feel free to contact support@smashinglogo.com and tell us which format or software caused the problem.

Respuesta de Smashing Logo

11 ago 2026

Hi,

Thanks for the feedback. We believe there may have been a misunderstanding around our “one-time payment” wording. This means there is no subscription or recurring fee - you pay once for the logo you choose and can use that logo forever.

It doesn’t mean that one purchase unlocks an unlimited number of finished logos. You can create and explore as many logo concepts as you like for free, and only pay for each logo you decide to purchase.

That said, your feedback is useful. We strive to make our pricing as clear as possible, and we’ll look at whether “one-time payment per logo” would make that distinction even clearer.