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Smiths Of HarrogateOpiniones 

1168
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our experience with Smiths so far has been excellent. Living in Scotland makes us ‘distance buyers’ but despite this we could not have been treated better. Christopher has been helpful, responsive and... Ver más

Valorada con 5 estrellas sobre 5

Very knowedgable staff, genuine and good quality products at competitive prices. Have bought two beds from them plus other furniture in the past and would not hesitate to do so again.

Valorada con 5 estrellas sobre 5

Made a 3h round trip to visit the showroom after visiting several competors near me and I'm sure glad I did. Christopher was friendly and helpful strait from the start. The variety in store available... Ver más

Valorada con 5 estrellas sobre 5

Absolutely superb customer service, from point of order, price to delivery day - the guys were exceptional, very polite helpful and courteous on one of the hottest days of the year travelling down to... Ver más

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de mobiliario para salones
  5. Colchonería
  6. Tienda de sofás

Sobre Smiths Of Harrogate

Escrito por la empresa

Smiths of Harrogate is a family run furniture and bed retailer established in the spa town of Harrogate in 1906. Now in our fifth generation, we are known for trusted brands, honest advice and a commitment to customer care that has defined our business for over 119 years.

Our 30,000 sq ft showroom offers one of Yorkshire’s strongest displays of premium sofas, chairs, dining furniture, beds and mattresses. We proudly work with leading manufacturers including Ercol, Hypnos, Harrison Spinks, Himolla, Parker Knoll, G Plan, Vi-Spring, Duresta, La-Z-Boy, Skovby and Venjakob. Many of these partnerships span decades and reflect our long-standing focus on quality and craftsmanship.

We have over 20 experienced team members across sales, customer care and our dedicated in-house delivery team. From knowledgeable showroom specialists to our own trained delivery experts, every part of the process is handled with clarity, care and attention to detail.

Every order is managed with clear communication and a genuine commitment to customer satisfaction. Our delivery team place and set up products in your home with care, and our after-sales support is always available whenever you need us.

Five generations, trusted brands and a family ethos that still puts customers first. That is what continues to set Smiths of Harrogate apart.

A Family Business Since 1906

Escrito por la empresa

30,000 sq ft Showroom.
We offer an exceptional display of over 60 premium sofas and 60 beds.
Expert Advice From Our Team.
Our knowledgeable staff are here to help you choose the right sofa or bed with confidence.
Delivered by Expert Teams.
Careful, reliable delivery and setup across the UK by our in-house specialists.
Leading Sofa & Bed Brands
Over 40 premium brands of sofas, beds & furniture

Información de contacto

Family Run in Harrogate Since 1906

A 30,000 sq ft showroom built over five generations of trusted service

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1168)

92 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Back to their BEST …

For years I gave my custom to Smiths they stood out above ALL the rest. Then about six years ago, I went with my partner to furnish our flat. We walked round for approximately half an hour, nobody approached us, even though there were four staff standing all together talking about horse racing, not even Good Morning!! s we walked out, one of them said Can we help you? I said then I’d never go back into the store! Thank God I did last week. It was a pleasure to be served by a lovely young lady called Justine, she knew her stuff, pleasant, friendly and very helpful. And today, two very nice young men came to check sizes for sofa chairs etc I’m buying, They were so nice friendly and helpful. Thank goodness The Rink going back to how it was when Colin and Mr Smith himself were there VERY IMPRESSED Mrs E Leak

2 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Now My No.1 Go To For Furniture

I'm always skeptical when I see fully 5 star ratings and bunches of reviews that they're fake, however I can say with confidence I absolutely believe Smiths of Harrogate are deserving of the 5 stars!

I purchased a new bed and bedside tables through their website, as after an internet search for the particular Ercol range I wanted, Smiths were the cheapest. I didn't know the company before so was nervous about spending so much online, but I can honestly say I'll be going here first for future purchases for our new first home.

They always answer the phone quickly, are local (I'm in York) and really cheerful and polite. Delivery was free, quick, and on time, and the two delivery men even put together the furniture quickly and took away all of the packaging. They were very professional and efficient.

Thank you Smiths, I will be back!

27 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Clear communications regarding delivery and despite an accident when the item was delivered, what was most impressive was the way the team dealt with and resolved it, which illustrated a real desire to provide excellent customer service.
I wouldn't hesitate to buy from Smiths of Harrogate again and refer to family and friends.

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great from start to finish - would recommend

Really good experience from start to finish. I had read lots of positive reviews about Smiths, and am really pleased we chose them for our new Amtico floor. The sales staff was extremely knowledgeable and helpful every step of the way. The floor fitting is fantastic and done to an extremely high standard. Would highly recommend the team at Smiths!

11 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have dealt with store on several…

I have dealt with store on several occasions over the past 8 years, and can highly recommend them. Polite courteous, honest opinions not just a steer towards the more expensive but helping identify what is best for me the customer.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

EXCELLENT... PROFESSIONAL AND FRIENDLY

from the day I went into the shop to look at a sofa... to it being delivered in my home.... it was first class service,,, very professional and friendly people.. would highly recommend this company...... thankyou to everyone...

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The transport manager went over and…

The transport manager went over and above to get my delivery out to me when I wanted. The young men who delivered my items came on time and like the transport manager went above and beyond to build and place the furniture exactly where I required and throughout their attitude was positive and affirming. Thank you

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

New carpets from Smiths

We know from past experience that Smiths (the rink) could deliver quality products and good service. so When we were looking to replace our old carpets we decided to return them. We found the service and advice we received excellent. When the time arrive for fitting. The fitters were prompt, friendly and efficient. Working none stop over the two days. They made an excellent job of fitting the new carpets, removing the old carpets and leaving the rooms nice and tidy. We highly recommend them.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pleasent experience

Staff in store were very helpful and didn't apply any pressure to buy. The manager Frank went above and beyond to help and made our purchase a smooth transaction. Great communication, Would highly recommend.

7 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really helpful and courteous staff

Really helpful and courteous staff. We've used Smiths on several occasions in the past and have always been delighted with the quality of their service. In addition, they have always at the very least matched prices elsewhere and sometimes been cheaper than their competitors.

19 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered our new furniture online .

Ordered our new furniture online with helpful advice from Malcolm. Quick and easy process, great selection of furniture, and helpful,knowledgeable, staff.
Good communications via both phone and e mail, very happy so far.

11 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Keeping the customers happy

The salesman Malcolm was brilliant. We went in for a certain chair and was half way through ordering it when my wife saw one that she preferred. He moved the chairs next to each other so we could compare them. Seeing them next to each other made our decision easy, (the second one). Malcolm chatted away to us and was was helpful in completing the order. First class service, great choice and good surroundings. An all round good experience

4 de abril de 2024
Opinión espontánea

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