SM Retro Opiniones 255

Took my money in September last year and sent me a bogus tracking number. I never received the goods and they didn’t respond to my emails after that

Order came through nice and early. Service has improved leaps and bounds. The retro shirt is top quality.

I want to warn everyone viewing this site not to send them any money. This is a scam site, you will not receive your shirt and will not receive a refund. I purchased a Leeds united
Shirt seven months ago. I’ve been given all sorts of excuses, the last one being that the only person who can solve this is in Hospital and appears to have been since I placed my order. Leeds have more chance of winning the Premier League than I have of seeing this shirt. Sad really as this was a fortieth birthday present for my son. I have repeatedly asked for the shirt or my money back
Please, please, please do not send this rip off company any more money.

Absolutely brilliant Liverpool 1965 FA Cup Final retro shirt. The design is spot on. Accurate details and a proper vintage feel. Quality is excellent and fits well.

BUYERS BEWARE. If I could award zero stars I would have done.
I ordered a shirt in September 2025 thinking it was plenty of time for it to arrive before my friend's 60th birthday in December 2025. How wrong I was.
Initially I received a note advising that the order was being sent, however, that it was a "strange system" and that things might not appear to be happening but then it would be "pretty rapid". Then nothing.
When I chased this up I was given various excuses as to why it hadn't been sent ranging from issues with the Thai Post Office "printing USD currency symbols on the labels instead of THB" and then some horse-5hit about "our staff member who deals with any issues with Thai Post is currently in hospital and will be discharged 20 January".
Getting fed up with the reactive excuses rather than pro-active action I have requested my money back. Funnily enough I haven't received it.
If by some miracle posting this will kick their backsides into gear to either send the shirt or refund me my money than I will look to adapt this review but some how I don't think that is going to happen either.

Received the Dundee Utd 1986 home VG shirt. Better than the original. What more can I say, buy it.

T shirt ordered in September for an October birthday. Despite many emails it's still not arrived 5 months later.
Requests for refunds ignored. I'm spun a ridiculous set of lies by automated emailssaying the Thai distributor is in hospital and all sorts of nonsense.
A farce of a company don't go near them.

Retro shirt finally arrived after a three month wait. Apparently one member of staff was off sick which caused this unacceptable delay. A poor excuse in my opinion.
Think twice about ordering unless you’re prepared for a ridiculous wait to receive your item. Communication was poor and no tracking info available despite being promised it would appear.
I certainly won’t be buying anything else from this second rate company again.

Delivery took a few weeks but the shirt quality is fantastic.

Appalling company. Very poor customer service. As other reviews have alluded, this company operates with pure disregard for customers. The model is based on lengthy waiting times and we get this but over the last year it's untenable as a business. Items which took 3 months to arrive previously probably won't arrive at all now. The customer service is now also non existent. They shouldn't be allowed operate as a business anymore.

Very similar experience to others. Ordered shirt 31st July 2025 and since then a host of excuses as to why not received (most around customs and the Thai postal service). Haven't refunded despite request to. It's basically a con.

Shambles

Been 8 months waiting for an order.
Everytime I chased they gave a fake tracking ID and Blamed Thai Mail for slow delivery. They have responded with this numerous times and kept saying to wait.

Quite literally £50 lost and Now no response for two months

DO NOT TRUST TO RECIEVE YOUR ORDER

Do not order from here. I ordered in June 2025 and it’s now February 2026 and still no order or refund. Every time I asked for a refund I am told the item is on its way; I ever got sent a tracking confirmation that said no parcel had been handed over.

Avoid!

Took a bit longer than expected to arrive but shirt was very good .

Tracker was no good. Delivery time was longer than I thought. Shirt is spot on.

This company is a scam, I ordered 2 West Ham retro football shirts, all you get is emails saying it's on its way to you, when they can be bothered, a tracking number that does not exist, terrible customer service, very unprofessional, don't get rip off by RM Retro.

I would advise anyone to read these reviews and not to order a thing from them! I as it seems many others are a victim of being scammed, the tracking numbers do not work and they give you 2 different tracking links, one doesn't work at all the Thailand post one won't load, the track 17 says the tracking number submitted can not be found as so many others have reported. I have tried 3 times now to contact SM Retro and they will not reply.
Avoid at all costs ! I have reported this to my bank as a scam site and worst case I've lost £41.00 and should of read the reviews first.

I have been waiting for 2 shirts since October. Had emails supposedly saying they are on the way. Postage tracking numbers do not work or even exist. Contacted twice for updates and advice. Silence.

In short, Avoid.

The shirt arrived on time, is beautiful and was well packaged. Great value too.

I would easily say this is the best retro shirt ever. Outstanding quality.