Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Is Apple mein kuchh pic likh kar bhi to use per likha ja raha hai ki aap purchase nahin kar sakte Tum product agar Meri application theek ho gai aur mere kuchh bhi purchase kar paungi to fir main sabk... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This company doesn’t deserve even one star. They have extremely poor customer service and mislead innocent people in the name of EMI schemes. They sell defective products, and once you receive the pro... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Warning: Snapmint is a complete scam – Do NOT buy anything from them! I ordered a reMarkable Pro tablet through Snapmint after seeing their ad on Instagram. I paid the full amount u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The app is genuinely great, but from some days i am not able to see amazon,flipkart,myntra,tatacliq,nykaa like brands all i see are brands that is not any use of mine

La empresa ha respondido

2,0

Malo

TrustScore: 2 sobre 5

257 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 74% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

My order damage product coming this is…

My order damage product coming this is problem no solve when will solve pay the EMI no saal nose pay

10 de octubre de 2025
Opinión espontánea
Logotipo de Snapmint

Respuesta de Snapmint

Dear Ammu, We sincerely apologize for the delay in our response and for any inconvenience this may have caused regarding damage product.
To allow us to check the status of your order quickly, please provide your Snapmint order ID. Once we receive your order ID, we will check the status immediately and provide you with an update at the earliest.

Thank you,
Team Snapmint

Valorada con 1 estrellas sobre 5

I had unintentionally made a purchase…

I had unintentionally made a purchase and am now being bombarded with messages regarding non-payment. The purchase was offered with a 4-EMI payment option. I received the payment link twice, resulting in two payments being made together, followed by the remaining two payments as per schedule.

Despite sharing the bank statement screenshots as proof, the messages have not stopped. The team mentioned they couldn’t verify the payments through the GPay or statement screenshots and requested my full 15-day bank statement, which I also provided.

However, there has been no response from their side since then, and I am now receiving messages threatening legal action and demand notices.

4 de septiembre de 2025
Opinión espontánea
Logotipo de Snapmint

Respuesta de Snapmint

Dear Lakshmi - We sincerely apologize for the delay in our response and for any inconvenience this may have caused regarding your payment status. To allow us to check the status of your payment quickly, please provide your Snapmint order ID. Once we receive your order ID, we will check the status immediately and provide you with an update at the earliest.

Thank you,
Team Snapmint

Valorada con 1 estrellas sobre 5

I got the delivery item totally…

I got the delivery item totally different and it's truly a frod app.

4 de octubre de 2025
Opinión espontánea
Logotipo de Snapmint

Respuesta de Snapmint

Hi Reneesh, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Valorada con 1 estrellas sobre 5

Snapmint, no customer support

I purchased an item from Geekrobo a steel cooker
I made down payment
Snapmint arranged additional payment
Then I exchanged the item for a small item with lesser price
I immediately mailed to Snapmint to adjust the EMIs for lesser amount multiple times
They reply with the same message n don't adjust the EMIs
Geek robo people don't respond
Snapmint has no contact number to speak to customer care people, they offer only 1way voice
Snapmint app also doesn't have any feature to adjust the EMI
I gave necessary confirmation messages from Geekrobo to Snapmint
Snapmint is threatening to take legal action now

25 de septiembre de 2025
Opinión espontánea
Logotipo de Snapmint

Respuesta de Snapmint

Hi, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Valorada con 1 estrellas sobre 5

"Snapmint is a fraudulent company


"Snapmint is a fraudulent company. I've never taken a loan from them, nor do I have an account with them. I've never even downloaded their app. Despite this, I'm being harassed with 3-4 calls daily demanding EMI payments. Blocking numbers won't work because calls are automated and come from different numbers. Initially, I thought it was a mistake and reached out to their customer care, but they asked for sensitive information like my Aadhaar card and PAN card, which confirmed my suspicion that it's a scam.
"Snapmint is a fraudulent company. I've never taken a loan from them, nor do I have an account with them. I've never even downloaded their app. Despite this, I'm being harassed with 3-4 calls daily demanding EMI payments. Blocking numbers won't work because calls are automated and come from different numbers Initially, I thought it was a mistake and reached out to their customer care, but they asked for sensitive information like my Aadhaar card and PAN card, which confirmed my suspicion that it's a scam.

22 de septiembre de 2025
Opinión espontánea
Logotipo de Snapmint

Respuesta de Snapmint

Hi Shyam, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Valorada con 1 estrellas sobre 5

I want to give zero ratings this people…

I want to give zero ratings this people giving harassing robo call continuously I have not taken any loan beware off this guy .those who have taken loan u give call for them .if this call repeats I will give consumer complaint mind it

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had the worst experience with this…

I had the worst experience with this app. My refund is still pending, and there has been no response from the support team. Tried multiple times to connect, but there is no way to reach them. Totally unprofessional.

14 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud people

Fraud people. Promised "CASHBACK" but offered a discount coupon instead. this Compells customer to spend more to utilise the offer.

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud company

Shamless people. Misleading cashback terms. They will ask you to buy more to get the FLAT CASHBACK they promised. Not recommended at all!

3 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

TitleExtremely Disappointed with Snapmint – Delivered Damaged Product and Refused Support

Title: Extremely Disappointed with Snapmint – Delivered Damaged Product and Refused Support

I would like to share my honest and disappointing experience with Snapmint, an online EMI-based shopping platform, in the hope that others are cautious before making a purchase through them.

On 12th May 2025, I placed an order through Snapmint for a 43-inch Foxsky LED TV, paying an upfront amount of Rs. 2,100 as part of their EMI scheme. The product was delivered on 21st May 2025 to my residence. Unfortunately, I was not home at the time, and the package was received by my senior citizen parents.

The nightmare started when I booked an installation through UrbanClap. During installation, the technician, along with my father, discovered that the TV was damaged. I was shocked and immediately contacted Snapmint support. I shared photos and videos of the damaged TV with their team via email and WhatsApp, as they requested.

To my surprise, Snapmint refused to take any responsibility. They said that without an unboxing video, they cannot help me with a refund or replacement. This is deeply unfair, especially since the product was received by elderly parents who were not in a position to record a video. Not everyone records unboxing videos — especially when the product comes from what we assume to be a trustworthy company.

Snapmint has simply shifted the blame to the manufacturer and asked me to contact them, which is both irresponsible and unethical. I ordered through Snapmint, I paid Snapmint, and I expect Snapmint to be accountable.

To make matters worse, they are now expecting me to continue paying EMI for a damaged and unusable product. I have made it clear that I will not be making any further payments unless I receive a proper resolution.

I strongly advise potential customers to think twice before trusting Snapmint. Their after-sales support is extremely poor, and their policies are unreasonable. If something goes wrong, you’re left completely helpless.
This review is not just to complain but to warn others about the lack of accountability and customer support from Snapmint.

12 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pathetic experience

Pathetic experience! Delay in delivery! Wrong products,no refund processed since 9 months
Worst company to deal with! No response on call and no response on email
Refund amt not yet done and no proper response since long!

3 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damage

Damage Product Delivery
Not choose this app... Full cheeting me. Buying tv fully display damage no return no refund... Customer care complaint my problem then no attending my call. Everyone not select this peoples... 🥹

4 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very bad app in terms of service and…

Very bad app in terms of service and customer support number,
They don't feel or think that it is necessary to address customer's problems.
I have ordered 2 3 times and every time I have received the product late and none of them had any tracking id

18 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Issues with Order Cancellations and Cashback Processing

I am writing to raise my concerns regarding several recent issues I have experienced with my orders and the corresponding cashback.

Initially, I placed an order for a pair of shoes; however, due to an SMS verification failure, my order was cancelled. As a result, I anticipated receiving a refund of my cashback, yet this has not occurred.

In my subsequent attempts, I utilized my remaining cashback to purchase another pair of shoes, only to encounter another cancellation. To resolve this, I performed an SMS recharge to ensure I could receive notifications, but once again, I did not receive the expected cashback from my initial two orders.

During my third transaction, I again used my cashback; however, I did not receive the necessary SMS confirmation, leading to yet another cancellation. My funds remain unreturned, and despite reaching out to customer support, I have been advised to wait 5 to 7 business days for the cashback to be processed. Unfortunately, I have not yet received any resolution to this matter.

Furthermore, I would like to address a concern regarding the viewing process for cashback within the application. Currently, the only way to access my remaining balance is to search online for "Snapmint cashback," click on the first link, and then select "view all." This process is not user-friendly and detracts from the overall experience.

9 de abril de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más