Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Ver más
La empresa ha respondido
Easy to order, good reliable delivery times and works well in my Ninja slushi. Good strong taste and smooth slush. Will order again when I run out
La empresa ha respondido
Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de catering
- Distribuidor de bebidas
- Fabricante de alimentos
- Tienda de suministros para restaurantes
- Depósito
Escrito por la empresa
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Información de contacto
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Reino Unido
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,6
Excelente
204 opiniones
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Ha contestado el 100% de las opiniones negativas
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Service with a smile 😊 always
8 de julio de 2021
Biodegradable Slush Straws
Very happy with the biodegradable straws. Great value for.money. would.have liked communication to.indicate when the order could be expected. Would deal with again.
4 de julio de 2021
good service very quick delivery 10/10
2 de julio de 2021
Great quality products at best prices
30 de junio de 2021
Respuesta de SnowShock
We like the word 'great' thanks very much!
Good price and quick delivery service
28 de junio de 2021
Respuesta de SnowShock
Thanks for taking your time to review us, much appreciated.
Great service quick delivery
27 de junio de 2021
I put my order in & within a few days…
I put my order in & within a few days my order is delivered.
Snowshock are an excellent company, I will never run out of stock as ordering is simple & it gets to my shop quickly.
21 de junio de 2021
Respuesta de SnowShock
Thanks for your feedback and taking the time.
Good quality ❤️
19 de junio de 2021
Respuesta de SnowShock
Sorry to hear this. Please get in touch and we will chase your delivery up straight away.
Delivery commitment not met
Delivery commitment not met , next day delivery came after 7 days and been told lost in Post but don’t provide a tracking number so they not being honest , and if there is problem with the machine you can’t talk to anyone just keep going back and forward with text message service, take hours or sometime whole day to get 1 single reply
Terrible won’t buy there machine again ….
18 de junio de 2021
Respuesta de SnowShock
We are sorry to hear about your delivery problems. It is the case that couriers are struggling at times, the huge boost in online shopping has stretched them and we are letting customers know that occassionally deliveries may take a little longer than usual. You seem to be one of the unlucky ones. You can phone for help with your machine anytime, just ring our usual number and select services.
Respuesta de SnowShock
Thanks very much :-)
Respuesta de SnowShock
Your welcome, cheers.
Respuesta de SnowShock
Spot on for review! ;-), thanks very much
No warranty, not returnable, zero service
No warranty, non refundable, not returnable. So what is the customer supposed to do if the product stops working in a couple of days’ time? Plus, zero support from Snow shock. Doesn’t even deserve one star.
8 de junio de 2021
Respuesta de SnowShock
Hi, our aftersales team are ready to help you at any time. If you have a genuine problem with anything at all, please get in touch and we will do our best for you.
Taste like summer
Absolutely lovely... Would’ve got five stars if they came with a pouring nozzle & measurer
3 de junio de 2021
Respuesta de SnowShock
Thank you so much. This video on our Youtube channel might help: https://youtu.be/CpLdiRdtphM
Pouring nozzel.......great idea ;-)
Disappointment started from day first
Paid 3 days ago and was prmoised next day delivery. And still waiting for machine. Disappointing already even machine is not here yet. Donot know what ll happen once i get delivery. Please wish me best of luck. Having a feeling that i am stuck now like.
3 de junio de 2021
Opinión espontánea
Respuesta de SnowShock
We are very sorry to hear that your delivery is taking longer than we originally quoted, it's so frustrating when the weather is so good!
We are taking this up with our couriers. We always send on a working next day service but very occassionally the couriers do not meet our expectations. Once we are aware of a delay we can get onto it straight away.
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