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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Snug has been a great tool. It has made applying for houses simple, with a clear step by step process starting from the very first step which is creating your application. Seeing the progress of... Ver más

Valorada con 5 estrellas sobre 5

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de leasing

Escrito por la empresa

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

235 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Snug took me all the way to the end…

Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?

26 de octubre de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valorada con 5 estrellas sobre 5

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27 de octubre de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18 de octubre de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Helpful and user-friendly

Very user-friendly

16 de octubre de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Kayley, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

The system is really easy to use even…

The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

6 de octubre de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Mona, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 1 estrellas sobre 5

Nope

A gruelling and dispiriting application process, way too much data collected.

28 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Tegan, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valorada con 5 estrellas sobre 5

Snugs user interface is the best

Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

25 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Jack, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Easy app and handy

Easy app and see every step of processes

11 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Saint, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Great job 👏

Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

2 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Keertika, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 1 estrellas sobre 5

Invasive and dehumanising process

When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

1 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi William, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Valorada con 5 estrellas sobre 5

Highly reccomend Snug

Highly reccomend Snug, very easy to use and make the whole process a breeze!

2 de agosto de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Watson, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Sofa is excellent

Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

4 de noviembre de 2022
Opinión espontánea
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Respuesta de Snug.com

Hi Darren, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 4 estrellas sobre 5

Snug offers a better experience than…

Snug offers a better experience than some of the competing products in the market. Good UI

28 de julio de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Anand, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Emma gave us support and support during…

Emma gave us support and support during our application, with total disposition, we are grateful for her help.

27 de julio de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Marcela, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Great team work at McGrath Ballina

Great Service from McGrath Ballina, so helpful, snug really works well.

21 de julio de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Leanne, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

One click to a new home

Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

14 de julio de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Carmel, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Valorada con 5 estrellas sobre 5

Great service

Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

14 de julio de 2023
Opinión espontánea
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Respuesta de Snug.com

Hi Benicio, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

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