I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... Ver más
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Consulta las opiniones de los clientes
We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... Ver más
Received a completely wrong order, sent an email and haven’t heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... Ver más
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... Ver más
3,9
Muy bueno
248 opiniones
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Pillows are fabulous
Pillows are fabulous. Ordering and delivery was amazing, they arrived in less than 24 hours.
14 de junio de 2026
Side sleeper Box Pillow must have
Ease of navigation & ordering. Fast delivery. Quality of product and cost are amazing. After years of sleeping on wrong pillows for a side sleeper of some 240lbs this has been a game changer. I have not had as restful & peaceful good nights sleep since I was a baby. Add the summer 4.5 tog duvet. As close to heaven I want to be. Recommend all day long.
8 de junio de 2026
Light weight duvet and warm too
5 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de Snuggledown
Hi, Sorry for the delay in responding to your email as we are dealing with high volume emails. We do apologise that there was a delay with the couriers and thank you for emailing back to advise you now have your order. Kind regards Snuggledown Customer Service
Great aftershaves service
The delivery was very fast and because I made an order mistake, the aftersales service was excellent. The product is very good and at a good price. Will happily recommend the company to a one looking to buy a bed duvet
30 de abril de 2026
A great quilt at a great price and…
A great quilt at a great price and delivered quickly
22 de octubre de 2025
Delivery was as expected
Delivery was as expected. The packaging may have been damaged.
20 de marzo de 2026
Never heard of them prior to…
Never heard of them prior to purchase,no issues great service and quality product as advertised.
28 de enero de 2026
Great price
Great price, delivered earlier than expected.
The pillow is a game changer. Very supportive and comfortable.
I've never slept so well.
Highly recommend.
27 de marzo de 2026
The delivery went to plan and the duvet…
The delivery went to plan and the duvet is extremely comfortable
25 de marzo de 2026
Excellent duvets
Second pair of double duvets we have bought from Snuggledown now and they are excellent and superb value.
10 de marzo de 2026
They sent me a used or opened duvet
I have just received an expensive snuggle down duvet through Amazon. It was wrapped in a black rubbish bag. Upon inspection it looked like they had sent me a used product or one that had been previously returned. Either way I am outraged. It is just like selling someone used knickers! This is a duvet that touches the skin, how dare they send out their product in that condition.
My advice is DO NOT BUY FROM SNUGGLEDOWN.
This is one of the most distressing experiences. I am incandescent with rage at this behaviour
I wonder if this is their company practice. either way dirty, dirty experience.
16 de marzo de 2026
Opinión espontánea
Respuesta de Snuggledown
We are very sorry to hear about the condition of the duvet you received. We take your concerns seriously and are committed to ensuring our products meet expectations. We can ensure you that returned products are not reused and despatched. We have contacted yourself directly to escalate your claim and provide a prompt resolution as we were not previously aware of the issue until your review was received. Once again we apologise for the inconvenience caused. Thanks Customer Services
They just arrived quickly and they are…
They just arrived quickly and they are just lovely
22 de febrero de 2026
Very satisfied with my purchase and price.
Ordering the electric blanket on line was easy. The description of the various products was easy to understand making it simple to choose the best one for my circumstance. The blanket arrived on the date promised well packaged. I didn't have to contact customer service about any issues.
21 de febrero de 2026
Nice comfy pillows what is the next one up from the one I ordered
Nice comfy pillows? What is the next one up from this?
12 de febrero de 2026
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