Given false information about dispatch after 6 days. Then they ignored emails until I asked to the cancel transaction, and receive refund. The full time the order had still shown as processing. Then t... Ver más
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Consulta las opiniones de los clientes
Never received the socks despite asking on the order and paying extra for them. Several queries later 6 months on. Still nothing.
I asked for an address change after submitting my order and it was processed correctly within minutes. Later I had another query about delivery that was answered within seconds. Soccalord was not at f... Ver más
The kit arrived & is spot on, a very happy daughter with her lionesses away kit. Fit good, sizing as stated, socks excellant. Dislikes - no communication at all, tracking didn't work and no info a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de vestimenta deportiva
- Tienda de artículos para deportes al aire libre
- Club de fútbol
- Cancha de fútbol
Escrito por la empresa
Welcome to our soccalord store! We specialize in providing high-quality, affordable soccer jerseys, football shirts, football kits, and retro classic football shirts. Our selection is second to none, with a wide range of options for fans of all ages and sizes. Whether you're looking for the latest team kit or a throwback classic, we've got you covered. Our prices are unbeatable, with discounts and deals available to help you save even more. We believe that everyone should be able to support their favourite team without breaking the bank, and our selection of cheap soccer jerseys and football kits makes that possible. In addition to our great prices, we also pride ourselves on our excellent customer service. Our team is always available to help you find the perfect item or answer any questions you may have. We want your shopping experience to be as easy and enjoyable as possible. So why wait? Browse our selection of soccer jerseys, football shirts, football kits, and retro classic football shirts today and show your support for your favourite team! With our unbeatable prices and excellent customer service, and free personalisation there's no better place to shop for all your soccer needs.
Información de contacto
Reino Unido
- soccalord.com
3,0
Medio
140 opiniones
Ha contestado el 19% de las opiniones negativas
Suele responder en menos de 1 semana
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Definitely selling fake products
Definitely selling fake products. I received two shirts and compared them to originals and differences were clear.
They reply super fast up until you complain about something or want a return then they ghost you. Don’t use them!
10 de agosto de 2025
Opinión espontánea
My order never came
My order never came, I did try to contact them but no answer.
12 de febrero de 2025
I got a wrong order and nobody came…
I got a wrong order and nobody came back to me or answered my messages the quality was alright tho
14 de enero de 2025
Respuesta de Soccalord
Good afternoon, I’m sorry you received the incorrect order , an you email is with your order number and I’ll have this rectified ASAP for you hello@soccalord.com
Thanks Simon
Good quality items
15 de junio de 2025
Delay in receiving kit
I ordered a football strip for my grandson‘s birthday on the 11th of June. His birthday was the 6th of July. Initially no tracking number was sent and I was advised by Julie on the 27th of June that the item was with the courier and would be received by the 6th of July. Despite many emails most of which were unanswered, I received yet another email indicating a tracking number for an item despatched on the 3rd of July.Notwithstanding that a tracking number was provided as of today, 8th of July Royal Mail still not have received the item. However, things may be looking up as I have just received an email from Simon who has assured me that the item is at the Royal mail hub awaiting scan and it will be with me in a few days. Hopefully this was a one off issue. I have ordered kits from this company before and they have been excellent.
8 de julio de 2025
Opinión espontánea
Great quality,was delivered quick
Great quality,was delivered quick, I have a happy son
6 de julio de 2025
Opinión espontánea
Update of Order
I ordered a strip for my Grandson on 30th June 2025. I received confirmation of the order but as of today 6th July 2025 no further update on when the strip will arrive or at what stage they are at with the order.
6 de julio de 2025
Opinión espontánea
Respuesta de Soccalord
Good morning Brian
We do have a processing time for customised shirts and kits, your order is in dispatch and you will receive a dispatch email with Royal Mail tracking link.
Thank you
Don't risk it
Order was still showing processing after a week so I emailed. They replied saying the system hadn't updated but my order was on the way & I'd get a tracking number. Two weeks later still no order or tracking number so I emailed again, but no response. Guess it is a dodgy site after all.
Got a response following posting on here. They confirmed I hadn't received my order then offered me a refund. I asked for the tracking number which they said they couldn't provide due to a system update, but would provide later (but never have). It appears they never sent the order in the first place which is why they don't have a tracking number!
12 de junio de 2025
Opinión espontánea
Respuesta de Soccalord
Good evening Sophie , I’m so sorry your order hasn’t arrived please can you send us an email to hello@soccalord.com with your order number as we are here to help , we also have a live chat on our website
Wrong item! No response
It took a while but eventually they sent me the COMPLETE WRONG ITEM. nothing like the shirt I ordered. Emailed them straight away, no response. Basically a scam.
UPDATE: They responded to my email and gave me a refund. Pretty quickly once the conversation had begun tbf
16 de junio de 2025
Opinión espontánea
Respuesta de Soccalord
Hello Matt , I do apologise you received the wrong shirt can you send us a email at hello@soccalord.com with your order number and I’ll have this sorted for you
Great quality product
Great quality product. Delivery was slow but it was Christmas and there were global delivery issues. Would definitely order from here again.
9 de diciembre de 2024
Thanks
Unfortunately, after updating my previous review in good faith, I still haven’t received the full refund. The company kept £20 and I never received the Sunderland t-shirt I ordered.
My original order was placed on May 28th to be delivered to Brazil, but there was no tracking number provided, and my friend never received the package.
I adjusted my review hoping the company would refund the total amount, but that didn’t happen. I’ve sent emails asking for clarification and resolution, but now I’m not getting any replies.
Sadly, this was my first and last order with them.
Unfortunately, the package got lost in transit and my friend didn’t receive it.
However, the company acted in good faith and promptly resolved the issue by issuing a refund. I appreciate their professional attitude and customer service.
I did an order on 28th of may to be send to Brazil. Until now he didn’t received Sunderland t-shirt and no even track number for the order.
First and last order and I hope isn’t scam.
28 de mayo de 2025
Opinión espontánea
Respuesta de Soccalord
Here at soccalord we always provide 5* customer service , I’m happy we resolved all your issues promptly and we hope you love your new shirt , Joe
Reasonable price for good quality…
Reasonable price for good quality product and speedy delivery.
9 de diciembre de 2024
Product quality great delivery very slow
The quality of this product was excellent. My only issue was how long it took to deliver. I was waiting almost 4 weeks for delivery but that may have been due to it being christmas. I had ordered an item christmas 2023 and it didnt take long at all
7 de diciembre de 2024
I ordered 2 retro football tops from…
I ordered 2 retro football tops from this site on the 10th of May. Got an email saying they're processing the order pretty much straight away. After that nothing at all and I've emailed them twice. No response and it's been nearly a month. Starting to think their never going to turn up
4 de junio de 2025
Opinión espontánea
Still awaiting delivery
Still awaiting delivery
Ordered 2.5 weeks ago - customer service levels very poor
Not sure if it's a scam company
Would NOT use again!
12 de mayo de 2025
Opinión espontánea
Respuesta de Soccalord
We are saddened by your review, as we did let you know we was awaiting stock in the retro kit you ordered , this since came in and is on route to you know as you know with the tracking number provided , we certainly are NOT a scam , as you can see from our 100s of 5 star reviews
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