Rough as guts linen and outrageously rude customer service
Beware of this company. I bought sheets, a duvet cover, and some pillow slips. These are supposed to be luxury French linen products. The prints are beautiful; however, the linen is rough as guts. The quilt cover is comfortable enough, but doesn't touch my skin, but I can't sleep in the sheets because they are so uncomfortable. I'm not a particularly sensitive sleeper but the sheets are prickly to the skin. This company gives instructions to wash their sheets and tumble dry several times to soften the sheets. After doing this process maybe 8 or more times, I still can't sleep in the sheets. I contacted them and told them about this issue. They were extremely rude, would not accept my feedback, and would not consider a return. It doesn't take much to treat customers well and take complaints seriously. I just wanted to be able to sleep in the rather pricey sheets I bought. They're too rough to even give away. Seriously disappointing - I'll never buy from this company again.


