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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a issue with one of my orders, the man who was emailing me was very helpful has been resolved, my first order I used the spray for a few days and already noticed a difference in my color. Good pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing products I’ve tried the creams the nasals and the foams I honestly wouldn’t try anything else after using these products I’m a gorgeous colour, people are constantly asking me if I’ve just got... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Can't fault them i paid for a spray didnt realise i could get a tanning foam with it. So they re sent me it for free. Brilliant customer service and always helped me tan brilliantly Love so damn tan... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Has i am fair skinned i thought it would take a few weeks to show , ive been taking them 2 weeks and still feel very pale ,my husband is a darker skin tone and hes not seen any difference at all... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Welcome to the ultimate destination for top-tier tanning solutions: So Damn Tanned! Our commitment to excellence shines through in every aspect of our products. Crafted with the utmost care and precision, our tanning sprays and lotions are designed to deliver unparalleled results while ensuring the safety of your skin and equipment. Whether you prefer the convenience of sprays or the luxurious feel of lotions, our formulations cater to your individual preferences. We prioritise quality and integrity in every ingredient, guaranteeing a superior tanning experience that you can trust. No matter where you are in the world, we ensure prompt delivery of our products right to your doorstep. With fast shipping available worldwide*, you can start achieving that perfect tan sooner rather than later. At So Damn Tanned!, we understand that settling for anything less than the best simply isn't an option. That's why we're dedicated to providing you with only the finest tanning and beauty solutions. Don't hesitate to reach out to us for any assistance or inquiries. Whether through our social media channels, emails, or contact boxes, we're here to support you every step of the way. So why wait? Join us in staying golden and staying So Damn Tanned!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(76)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Had a problem with my address being…

Had a problem with my address being wrong due to Apple Pay not being updated, I contacted so damn tanned by email and it was promptly changed, just started using the trip gel and extreme spray and I can already see a difference. Brilliant service and products.

17 de septiembre de 2024
Logotipo de So Damn Tanned!

Respuesta de So Damn Tanned!

Thank you Fiona

Valorada con 5 estrellas sobre 5

Loving the intense bundles

Loving the intense bundles, I’ve ordered a few now just wish they would bundle the new lotions with them. Apart from that everything was great. Quick delivery good products no issues at all.

17 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Got to test the mango tango for free…

Got to test the mango tango for free with my extreme spray and I just LOVE LOVE LOVE it, reminds me of being on holiday and it’s not greasy like the wax type gels I’ve used in the past. A little went a long way so I’d suggest not to overdo it, I did at first and ended up having to wipe some off.

11 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Seen on Tik-Tok…

First saw So Damn Tanned on TikTok and the results looked too good to be true. Got the Ultimate Tan box, and it's a game changer. The products work super fast. 10/10, did not disappoint.

2 de agosto de 2024
Valorada con 5 estrellas sobre 5

Worth Every Penny

The Extreme FOMO Bundle is worth every penny. My tan looks so dark but not unnatural. We were so happy with the results we even decided to stock the products at our salon.

3 de agosto de 2024
Valorada con 5 estrellas sobre 5

Exceeded Expectations..

I was a bit skeptical at first at all the instagram pics and reviews, but the foam and sprays are incredible. My tan is absolutely perfect and it smells lush. Five stars.

26 de julio de 2024
Valorada con 5 estrellas sobre 5

Ordered for the first time two weeks…

Ordered for the first time two weeks ago and I am really happy with the results. The foam smells unreal. After just one sunbed seassion, mytan looked incerdible. Plus the delivery was lighting fast-I ordered on Tuesday, and it arrived on wednessday morning. Thanks a lot.

6 de julio de 2024
Valorada con 5 estrellas sobre 5

Thanks Meg…

Had an issue with my Extreme Spray getting lost in the mail. Meg from customer service was a gem and sent me another one right away. Really happy with both the service and the results.

27 de junio de 2024
Valorada con 1 estrellas sobre 5

cherry good cream

I ordered the cherry good cream. It smells absolutely awful. Nothing like Cherry's. Fake tan smells better than this stuff.

Edit. So as sodamntanned tried to get my review removed for being "not genuine"I thought I'd add more info. I ordered this product on May 21st. I paid for royalmail tracked 24. It took the company another 2 days to respond to my email saying my order had been dispatched. This was false information. I had the exact date of dispatch and it was over 24 hours after the email saying it'd been dispatched. Again the cherry good product smells of barely anything. Absolutely not cherries though! I'm quite happy to post pictures of my product along with the email correspondence from "Meg" and screenshots of my purchase. It is genuine and id recommend avoiding this company and their false 5* reviews.

I responded to sodamntanned emails and was happy with a refund and even sent my bank details. Because I declined their free samples that by the way do not work I used on holiday in gran canaria with uv rays of 11 and I didn't get any more tanned than I usually would. Id welcome my money back absolutely.

25 de mayo de 2024
Opinión espontánea
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Respuesta de So Damn Tanned!

We would love to help you find something else if our cherry scent has not lived up to your expectations. Our cherry cream is very popular and great for sensitive skin, we make sure not to overdo it with the scents for all of our creams to ensure you get the best tan whilst keeping your skin hydrated and fresh. Using too much scent can lead to dry skin and in a lot of cases causes damage to acrylics used in the tanning studios which has been documented lots recently. Our ingredients feature natural cherry extracts unlike many brands who use cheap oil based scents that are the culprit for damaging horizontal tanning beds and drying out skin.

We would just like to clear a few things up in regards to some points in your review. First and foremost we want nothing but satisfied customers, so if there’s ever an issue feel free to reach out to us and we will do our upmost to rectify the situation, we pride ourselves on giving you the best experience possible, however nothing can be done if we are not made aware there is an issue.

Secondly we would like to assure you that no one has accused your review of being fake, we submitted a request to Trustpilot for the information of the reviewer as all we could see was the review was left by “A M E” and we couldn’t find a customer with this name or initials so we were in the dark as to who you were.

We can also assure you none of our reviews are fake and your order was shipped when we told you it was shipped, you also are sent a automated emails with tracking to follow your parcels journey.
As per our FAQs it can take up to 48 business hours to get back to you and we did.
As per the checkout online it can take up to three working days for deliveries which is agreed to when checking out. Next day is not guaranteed as per the Royal Mail website however most items arrive next working day.

Like with all customers we have offered a you a resolution (money back and free samples of our range of scents) to ensure 100% satisfaction which you opted against, we have done everything in our power to rectify the situation but at this point our hands are tied. We are happy to honour what we discussed if you ever contact us.

RE: We don't have any record of you replying for a refund, as mentioned when we reached out to you we are happy to honour sending a replacement and refund so please pop us an email over.

We are glad you decided to use the cream although the scent was not what you expected, we are disappointed to hear the tanning also did not live up to your expectations. We are at a loss as to what the issue could be as the same cream has been used by our staff and thousands of customers who have all tanned as per our many tagged customer images on our socials. At this point we can only come to the presumption that the pot may of had a defective seal and as per our email we are happy to replace.

We wish to extend our deepest apologies about your experience and we will take your comments on board to offer a good service for all of our customers.

All the best,
Lewis

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