sofabed.co.uk Opiniones 

Good customer service.
Well made and good value for money.
Pleased with our purchase

I'm really pleased with my Edinburgh sofabed.
Paul was very helpful and made recommendations on how to make my sofabed bespoke. The quality is excellent and the slightly smaller size means that it fits neatly in my living room. This is exactly what I wanted.
Delivery was smooth and it arrived well in time for my guests. Thank you!

Customer service was amazing, both with the original delivery and especially dealing with the ensuing problems. We cannot praise them highly enough.

Good communication with the delivery team ordered my bed and they arranged time and date with me straight away I was sceptical as I have seen so many negative reviews, so I was worried and scared. Took me all day to build as I was busy with my 4 kids so was stopping and starting and instructions could be more clearer but after building the bed I am more than happy if is bulky and very good quality for the price. Very satisfied mashallah

Nice products but takes AGES to arrive. I don't really like getting one communication on purchase then waiting 4-5 weeks to get a confirmation of when the order will come. I'm impatient and like to know plans and deadlines.

I have moved countries and to a new build which I thought would be seamless, how wrong was I!

I had to complete earlier than expected so my shipment was still in France; I found this company online, Kerry Percival, Customer Service, Churchfield Group Ltd responded immediately, telephoned the boss Steve, both hugely sympathetic to my dilemma and fast tracked making me a sofa bed, not one already made and some were on sale, but a custom made sofa bed in blue velvet and they delivered it as fast as possible one day after my competition on 26 June 2026. This team/company went way above and beyond and I highly recommend.

The bed is SO comfortable that despite ordering beds for upstairs from Furniture Village who are taking the normal amount of time to deliver I am considering staying downstairs with the dog and not moving upstairs once the bedrooms are finished!

I 100% advise you to buy from this company, British made, delightful, personable staff and an excellent product in the best quality of products, materials and exceptional quality.

I needed the order in a hurry and I received great cooperation to achieve this - Kerry was very helpful

The first delivery attempt failed, front door was too narrow. I contacted the sales team once that had been rectified. They responded very quickly and two days later delivered very efficiently. Good quality product, I would recommend this company!

Other than a hick up when paying for our sofabed everything else went smoothly. Impressed by the short delivery on a bespoke unit.

Delivered within timelines and good solid product.

Great product and service. Delivery was very smooth. Really pleased.

The sofa bed I bought turns out to have a huge gap once open, meaning no one can actually sit up in bed. Also the mattress protector is lumpy and nowhere near as deep as claimed. It's too uncomfortable to use. We were also sent the wrong size. Shoddy all round.

Dear Sir/Madam,

Today was the delivery but I am so disappointed and I want my refund!

As you can see in the delivery note I paid for package removal

But the delivery persons just left it outside of the flat

Please advise and refund my payment for Package removal. Especially that I have ordered the same sofa bed 2 years ago in the same flat and they put inside and removed the package as promised.

Product matched description
Bed mechanism easy to use
Delivered in a timely manner

I want to start by acknowledging the excellent customer service at Sofabed. The staff are very polite, professional and helpful when contacting them. The over all lower rating is due to the product and purchasing experience. I ordered the Dewsbury sofa bed and due to living in an old period thatched property with restricted access ordered with the detachable arms. When delivered the arms are detached and like others have mentioned trying to attach the bolts is extremely difficult. The material is placed over the holes and is not punched to allow access so it is extremely fiddly and frustrating, made more difficult with the bolts only just being long enough. In the end I swapped them out for longer ones, which made it much easier. Once assembled the sofa was wider than any measurement on the website, 182cm as opposed to 172 (166cm + 6cm for the bolt on arms). This meant it couldn’t go where intended. The main issue then appeared, as around 70mm of both seat cushions were unsupported at the side. On inspection the foam had been cut to the wrong size and then padded out with wadding to try and correct it. Customer service immediately agreed to send replacement cushions with new covers to fix this. After around 4 weeks the cushions were delivered however these had both been made too small by around 70mm each. Customer service again agreed to send new cushions with covers of the correct size. These were received a couple of weeks later and were the correct size. The sofa now looks as it should and does look great, with the benefit of having a couple of spare covers. Comments have been made about the back frame not being supportive. I don’t find this an issue and it provides adequate support. The seat pads are firm, which I find supportive and comfortable and not an issue as others have mentioned. Ultimately could I recommend Sofabed? It is difficult as the item isn’t the size stated, the original quality control was lacking and it felt like the cushions had knowingly been cut small and botched, and it took months to resolve properly. But the item is nice and the customer service was excellent.

Order arrived on time and is exactly what was required.

A fabulous idea having a bed in a box and lovely company to purchase from. I was in need of something and quickly for guests to sleep on as we downsized our home. The company did not disappoint from our swatch arrival to the finished product which they managed to create within weeks. We upgraded to a standard double and the bed once pulled out is sturdy, great craftsmanship, very comfortable and easy to use. It is great additional and extra seating which was utilised greatly over the festive period. I purchased with extra cushions in the same fabric which adds an extra touch. We are very happy with our purchase from beginning to end and definitely recommend Sofabed.co.uk
The delivery was flawless kept informed at every stage including 30 mins before arrival, and took the option to change delivery day. Will definitely be recommending to anyone who would be looking at purchasing a new guest bed. ✨

great product, and excellent delivery service.

Good prompt service.
Lovely comfy sofa bed...

So pleased....

Beautiful colour, lovely sofa - easy to assemble and comfy mattress - can’t wait for some visitors to try it out!