The incorrect sofa was delivered and when I contacted them the blocked my number and blocked me on Facebook, When I contact them in another number, the number was blocked to, Shocking that compani... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Massively letting theirselves down by clearly not sending out samples that have been ordered. Mine never came and initially I had a quick response saying they would send more….. these still didn’t com... Ver más
Helpfulness on messenger was excellent, downloaded shop app and all info was current, also received a text well in advance to let me know when it would be arriving and what timescale. Very impressed... Ver más
Communication was great, he was on time and was very helpful. He even helped us remove our old couch. Very great guy, 100% Their sofa is beautiful, great quality, just like in the picture if not bett... Ver más
3,1
Medio
48 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
10/10 can't fault them
23 de febrero de 2023
Opinión espontánea
Helped me personalise my sofa and it's…
Helped me personalise my sofa and it's amazing, just the way I wanted it. 5🌟🌟🌟🌟🌟
1 de abril de 2023
Still no contact from sofaya in regards…
Still no contact from sofaya in regards to my dogs. They have ignored all my emails and messages and now I will be taking it further. This has been going on for weeks and weeks now and the company feel it’s ok to ignore and not respond. Absolutely shocking customer service.
21 de febrero de 2023
Opinión espontánea
Really happy with my sofa
Really happy with my sofa, delivered on time and have been great throughout.
19 de diciembre de 2022
Opinión espontánea
Ordered samples which I never received
Ordered samples which I never received. I emailed them no response. So will not be purchasing from them if they can’t even respond to a simple email.
1 de enero de 2023
Great quality but could improve on communication.
Initially there was a missing item. The only improvement I'd recommend, would be to have a contact number as I'd emailed for 3 days and had not received a response. Turns out sofaya were true to their word and sent the missing item the following day and it was the courier who didn't deliver on time but improvement on communication would be beneficial as we would not have sent so many emails or questioned the legitimacy of the company had we have known. Quality of sofas are great and the delivery driver was very helpful, friendly and apologetic when realised there was a missing item.
16 de marzo de 2023
Recommended
Recommended, delivery lads went above and beyond. Superb service
3 de marzo de 2023
Opinión espontánea
From start to finish amazing service
7 de febrero de 2023
Opinión espontánea
Lovely service from Sofaya
Lovely service from Sofaya. Very helpful team.
19 de enero de 2023
Opinión espontánea
Good quality
Really loving the look of our new sofas. The quality is really good and I can tell they will last. The customer service was great. Would definitely recommend to others
22 de enero de 2023
Opinión espontánea
Respuesta de interior
Thank you Sabah for sharing and your kind words :)
Quick and simple delivery
Quick and simple delivery, highly recommend
15 de enero de 2023
Opinión espontánea
Great quality sofa at a great price
15 de enero de 2023
Opinión espontánea
Great customer service and even better…
Great customer service and even better quality sofas
14 de diciembre de 2022
Opinión espontánea
fast service + excellent quality!!
Really fast service + also made my custom order exactly to size!!! Highly recommend xx
30 de diciembre de 2022
Opinión espontánea
Excellent service
Ordered on the monday , delivered on the thursday , good quality , comfy ,excellent value for money
Would def order from here again
18 de agosto de 2022
Opinión espontánea
My mums happy
My mums happy, I'm happy, jobs a goodun. 5* all the way.
16 de julio de 2022
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.