Sofology - Belfast Opiniones 1714

TrustScore: 5 sobre 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • 49 Boucher Road, BT12 6HR, Belfast, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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Valorada con 5 estrellas sobre 5

Ellie - customer service

Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She explained everything really clearly- nothing was too much trouble. She was a superstar!

6 de junio de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for your review. Another great review for Ellie, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

We were served by a very friendly and…

We were served by a very friendly and helpful staff member called Amy who helped us with our purchase of a sofa.
Amy took her time with us and had an answer for all our questions.
Which helped us decided on our new sofa.
Great staff member to have in your store .

30 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

What a fantastic review, thank you so much for taking the time to write this. We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

The sales guy was excellent

The sales guy was excellent. Explained everything clearly in a very friendly way.

31 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Fantastic team very Polite and helpful

Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.

7 de junio de 2026
Opinión espontánea
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Helpful and fantastic choice

Very helpful staff and great choice available for a reasonable price.

30 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 4 estrellas sobre 5

No heavy sell

Quality product and good sales assistance but no heavy sell.

28 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 1 estrellas sobre 5

Absolute scam of a company took my…

Absolute scam of a company took my money 4 months ago! Still no sofa or sign of any incompetent person in that company doing anything all I get everytime I call is lies lies lies! I dealt with Matthew in Belfast store but have been unable to get in contact with him directly! The Belfast store just hangs up
Every time you call. So you ring the call centre number that is the biggest joke been told for
2 months not delivery will be tomororw everytime I call and then other bullshit stories I have since contacted consumer watchdog and my solicitor. This company is the biggest scam ever avoid at all costs

22 de febrero de 2026
Opinión espontánea
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi Gemma, we are so sorry to hear that you are so unhappy. Please email social.media.complaints@sofology.co.uk with your order details and we will take a look at your order.

Valorada con 5 estrellas sobre 5

Staff member salma was fantastic

Staff member salma was fantastic. Great customer service if I could give 10 stars i would.

Would definitely recommend.

23 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thank you for this amazing review!

Valorada con 5 estrellas sobre 5

Thank you salma for all your help

Thank you salma for all your help, very easy to navigate and communication was excellent !
What i thought was going to be a nightmare was actually a very pleasant experience , how i like to shop, hassle free and quick.

21 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thank you for this great review!

Valorada con 5 estrellas sobre 5

The sales girl was so helpful but not…

The sales girl Theresa was so helpful but not pushy.

18 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for your review. Another great review for Theresa, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Amazing customer service from Ellie!

I just wanted to commend the incredible service I experienced from Ellie. Upon entering the store we were kindly greeted by her were she immediately offered her assistance while giving me the space to take a look for myself. She was so helpful with great advice and knowledge while I made a decision on my sofa, and made the experience so seamlessly easy while providing all the necessary information. Thankyou again Ellie, you are a credit to sofaology.

15 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for your review. Another great review for Ellie, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Great shopping experience

Staff were so friendly and welcoming especially Barry who got everything sorted out for us with no fuss or hassle - very pleasant experience, would definitely recommend!

9 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Purchase

Friendly, knowledgeable and fair

9 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Matt in the Belfast Boucher Road store…

Matt in the Belfast Boucher Road store was very informative and not pushing at all for a sale, hopefully the sofa that I chose and the aftercare is of high quality as stated

6 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thank you for awarding us 5 stars!

Valorada con 5 estrellas sobre 5

New sofa and rise and recliners chair

Great service, measured sofa and chair. Talked through different colours and sizes. Discussed delivery and installation.

2 de mayo de 2026
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above and beyond in showing us different fabrics and options to suit us. I’d happily recommend Salma to anyone who wants to buy a sofa

5 de julio de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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