Sofology - Belfast Opiniones 1698

TrustScore: 5 sobre 5

4,9

49 Boucher Road, BT12 6HR Belfast, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Customer service was second to none. Extremely helpful staff. Nothing was too much, even when we spent ages and went back several times. Would definitely recommend as they had such a different variety... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing staff who are extremely friendly and helpful compared to every other sofa shop in Boucher. Highly recommend for anyone who can't make up their mind about their first/new sofas. Don't waste you... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • 49 Boucher Road, BT12 6HR, Belfast, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Staff very good

Very good selection and staff very good

7 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Great service from Salma but delivery…

Great service from Salma but delivery costs are crazy! I've been in a view times here and had my eye on the Hygge sofa, which I finally bought last week. The staff in this branch are always very friendly and pleasant, on this occasion I was helped by Salma who was really nice and very helpful and patient with me as I made my decisions. My only criticism is the delivery cost, I think it's extremely high and should be reviewed by the company, as I know other companies will deliver the same kind of thing for a third of the price. Giving 5 stars for the service, staff and the options available.

2 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great sofa surfing

Went twice to look at reclining sofas on two separate days I was approached by arron and then Salma both were very well informed on the details of the sofas ,and were very polite. Great experience thank u can’t wait for my new sofas.

2 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thank you for your wonderful feedback! We're thrilled you had a great experience at our store and that Arron and Salma assisted you with their knowledge and politeness. Your kind words mean a lot to us.

We hope you enjoy your new reclining sofas for years to come. If you have any questions or need assistance in the future, please reach out.

Valorada con 5 estrellas sobre 5

Salma was very friendly

Salma was very friendly. Professional and knowledgeable. She made the whole experience easy and pleasant. Thank you Salma.

4 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great sales team

My wife and I had a great experience choosing our sofa with Barry, he was very helpful and patient with our indecisiveness. Helpfully, she let us take some swatches home which helped inform our decision. I returned to buy the sofa today, Salma completed the sale, she was incredibly well informed, he explained every aspect of the purchase, insurance and delivery and completed the transaction swiftly. I feel all my questions were answered well and would recommend this team to anyone.

4 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Customer Service

Customer Service. Honesty and integrity. Shelly and Aaron fantastic in the Boucher Road store. Hope Shelly can park her car.

3 de noviembre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent customer service

Matt was fantastic, we asked lots of questions which were all confidently answered. We didn't feel like it was sales pitch regarding the extras we bought, we seen them as necessities. He was easy to talk to and will go far in his career

26 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

31 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Excellent staff 👏

I recently purchased a sofa from Sofology in Belfast. I travelled up from Dublin. All the staff were lovely and their customer service was excellent. I dealt with Shelley and she was very professional and knowledgeable of the product range. The store had an excellent choice of furniture and the furniture was of high quality. I would highly recommend Sofology in Belfast. I'm looking forward to my new sofa and chair arriving soon 😄

27 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Very experienced and knowledgeable…

Very experienced and knowledgeable employee. Able to easily tell us all the required details and tips for maintaining the sofa

29 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Exactly the sofa we wanted

We’ve visited the store in Boucher Road multiple times and on our recent visit, Matthew recognised us from our previous visit. He was very helpful and informative of the product we were wanting. Very happy with the purchase and looking forward on getting our sofa!

18 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience and service

Matthew was fantastic and made the whole process very easy

27 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you for taking the time to leave a 5-star review!😊

Valorada con 3 estrellas sobre 5

Great service

The Islington furniture I chose was on line only and not in store to view in Belfast. However the store assistant Matthew was very helpful showing me materials and similar sofas. Also I had technical problems with internet which were sorted with help from store assistant.

25 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Thank you for your feedback. We're glad Matthew helped you with materials and sofas and resolved your technical issues. We appreciate your patience with the Islington furniture's online-only availability.

Your feedback helps us improve. If you need further assistance or have suggestions, please reach out.

Thank you for choosing Sofology Belfast.

Valorada con 5 estrellas sobre 5

Great customer service!

Great customer service from Amy and Barry, talked through everything well, making sure all details were correct and understood. Would highly recommend Sofology to anyone looking a new sofa.

18 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valorada con 5 estrellas sobre 5

Great experience and such helpful staff

Great experience and such helpful staff

19 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Great customer service

Ellie has great customer service. She was very polite, mannered and friendly. She was also very knowledgeable in her line of service. A pleasure to do business with.

19 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

We had a an amazing experience…

We had a an amazing experience purchasing our living room furniture at sofology boucher road. Salma provided us the best customer service we could ask for👌🏻. She is very patient and kind. She also remembered we had returned after a month.

19 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valorada con 5 estrellas sobre 5

Shelley was really professional

Shelley was really professional. She was brilliant with us. Can't thank her enough.

18 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Shelley. Have a great day 😊

Valorada con 5 estrellas sobre 5

Allison Armstrong was fantastic &…

Allison Armstrong was fantastic & really helped us choose what was the right sofa for us, can’t speak highly enough about her 😁

18 de octubre de 2025
Logotipo de Sofology - Belfast

Respuesta de Sofology - Belfast

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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