Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Ver más
La empresa ha respondido
49 Boucher Road, BT12 6HR Belfast, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Ver más
La empresa ha respondido
I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Ver más
La empresa ha respondido
Customer service was second to none. Extremely helpful staff. Nothing was too much, even when we spent ages and went back several times. Would definitely recommend as they had such a different variety... Ver más
La empresa ha respondido
Amazing staff who are extremely friendly and helpful compared to every other sofa shop in Boucher. Highly recommend for anyone who can't make up their mind about their first/new sofas. Don't waste you... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
49 Boucher Road, BT12 6HR, Belfast, Reino Unido
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de Sofology - Belfast
Great service from Salma but delivery costs are crazy! I've been in a view times here and had my eye on the Hygge sofa, which I finally bought last week. The staff in this branch are always very friendly and pleasant, on this occasion I was helped by Salma who was really nice and very helpful and patient with me as I made my decisions. My only criticism is the delivery cost, I think it's extremely high and should be reviewed by the company, as I know other companies will deliver the same kind of thing for a third of the price. Giving 5 stars for the service, staff and the options available.

Respuesta de Sofology - Belfast
Went twice to look at reclining sofas on two separate days I was approached by arron and then Salma both were very well informed on the details of the sofas ,and were very polite. Great experience thank u can’t wait for my new sofas.

Respuesta de Sofology - Belfast
Salma was very friendly. Professional and knowledgeable. She made the whole experience easy and pleasant. Thank you Salma.

Respuesta de Sofology - Belfast
My wife and I had a great experience choosing our sofa with Barry, he was very helpful and patient with our indecisiveness. Helpfully, she let us take some swatches home which helped inform our decision. I returned to buy the sofa today, Salma completed the sale, she was incredibly well informed, he explained every aspect of the purchase, insurance and delivery and completed the transaction swiftly. I feel all my questions were answered well and would recommend this team to anyone.

Respuesta de Sofology - Belfast
Customer Service. Honesty and integrity. Shelly and Aaron fantastic in the Boucher Road store. Hope Shelly can park her car.

Respuesta de Sofology - Belfast
Matt was fantastic, we asked lots of questions which were all confidently answered. We didn't feel like it was sales pitch regarding the extras we bought, we seen them as necessities. He was easy to talk to and will go far in his career

Respuesta de Sofology - Belfast
I recently purchased a sofa from Sofology in Belfast. I travelled up from Dublin. All the staff were lovely and their customer service was excellent. I dealt with Shelley and she was very professional and knowledgeable of the product range. The store had an excellent choice of furniture and the furniture was of high quality. I would highly recommend Sofology in Belfast. I'm looking forward to my new sofa and chair arriving soon 😄

Respuesta de Sofology - Belfast
Very experienced and knowledgeable employee. Able to easily tell us all the required details and tips for maintaining the sofa

Respuesta de Sofology - Belfast
We’ve visited the store in Boucher Road multiple times and on our recent visit, Matthew recognised us from our previous visit. He was very helpful and informative of the product we were wanting. Very happy with the purchase and looking forward on getting our sofa!

Respuesta de Sofology - Belfast
Matthew was fantastic and made the whole process very easy

Respuesta de Sofology - Belfast
The Islington furniture I chose was on line only and not in store to view in Belfast. However the store assistant Matthew was very helpful showing me materials and similar sofas. Also I had technical problems with internet which were sorted with help from store assistant.

Respuesta de Sofology - Belfast
Excellent customer service and very knowledgeable

Respuesta de Sofology - Belfast
Great customer service from Amy and Barry, talked through everything well, making sure all details were correct and understood. Would highly recommend Sofology to anyone looking a new sofa.

Respuesta de Sofology - Belfast
Great experience and such helpful staff

Respuesta de Sofology - Belfast
Ellie has great customer service. She was very polite, mannered and friendly. She was also very knowledgeable in her line of service. A pleasure to do business with.

Respuesta de Sofology - Belfast
We had a an amazing experience purchasing our living room furniture at sofology boucher road. Salma provided us the best customer service we could ask for👌🏻. She is very patient and kind. She also remembered we had returned after a month.

Respuesta de Sofology - Belfast
Shelley was really professional. She was brilliant with us. Can't thank her enough.

Respuesta de Sofology - Belfast
Allison Armstrong was fantastic & really helped us choose what was the right sofa for us, can’t speak highly enough about her 😁

Respuesta de Sofology - Belfast
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.