Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Ver más
La empresa ha respondido
Middlebrook Retail Park, BL6 6JA Bolton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Ver más
La empresa ha respondido
Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.
La empresa ha respondido
Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service
La empresa ha respondido
Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Ver más
La empresa ha respondido
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good, made to feel welcome when we walked in to the store, left to browse the range and only when we wanted to ask a question did we need to make contact with sales person.

Respuesta de Sofology - Bolton
Very helpful in the store. Put everything into an online basket so we could go home and confirm measurements.

Respuesta de Sofology - Bolton
We went to Middlebrook with the intention of buying a new sofa. Walking into Sofology after being in most of the other sofa retailers there was just a different, comfortable feeling about it.
We focused on an asymetric design which we'd not seen anywhere else. The ones in store were too big for our space but we were helped by Noshine who advised us on the smaller size. She was so friendly, helpful and informative but without putting us under any pressure. We left to consider others but on our return, Noshine helped us again and we finalised our choice and placed the order. This is our second purchase from them and we are replacing one of the sofas we bought from there 12 years ago. There's nothing wrong with the one we are replacing apart from we want something different.

Respuesta de Sofology - Bolton
Noshin was very knowledgeable about the type of sofa we were looking for. She was professional and courteous and great brand ambassador for Sofology!

Respuesta de Sofology - Bolton
Overall experience was incredibly easy and professional service

Respuesta de Sofology - Bolton
The staff at Middlebrook were fantastic , extremely helpful and delightful . We visited three times just to make sure our purchase was going to be exactly what we wanted . Megan was wonderful and Ash was perfect to order with . The store is set our superbly and perfect for sofa hunting.

Respuesta de Sofology - Bolton
We were made to feel comfortable & no pressure was put on us. Ash the salesman really informative.

Respuesta de Sofology - Bolton

Respuesta de Sofology - Bolton
Great customer service, even helped entertain the kids whilst we made decisions! Can’t wait to get our new sofa and chair! Huge shout out to Harrison for his brilliant service.

Respuesta de Sofology - Bolton
Noshin was amazing. We came back especially to see her. Very helpful and knowledgable.

Respuesta de Sofology - Bolton
Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

Respuesta de Sofology - Bolton
Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

Respuesta de Sofology - Bolton
Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

Respuesta de Sofology - Bolton
Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

Respuesta de Sofology - Bolton
Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

Respuesta de Sofology - Bolton
First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

Respuesta de Sofology - Bolton
Nosheem was fantastic in store in Bolton. Thanks so much for your help.

Respuesta de Sofology - Bolton
Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

Respuesta de Sofology - Bolton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.