Sofology - BoltonOpiniones 

2838
TrustScore: 5 sobre 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Middlebrook Retail Park, BL6 6JA, Bolton, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2838)

18.585 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service and the lady was…

Great service and the lady was brilliant made it so easy

3 de diciembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

We were extremely pleased with Laura’s…

We were extremely pleased with Laura’s services. She is amazing at engaging customers.

30 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laura. Have a great day 😊

Valorada con 5 estrellas sobre 5

Thank you Ash in Bolton!

I just want to say a big thank you to the lovely Ash in Bolton for being so patient and genuinely helpful. I’ve been really struggling to find a sofa because I had no idea what to look for, I wanted something comfy, loungey and with good longevity, but I felt completely overwhelmed.

Ash told me to sit the way I normally would at home, and it honestly helped me narrow things down straight away. He talked me through everything, helped me think it all through, and made the whole process feel so much easier. I’m so happy with my choice and I can’t wait for my new sofa to arrive!

I’d actually been into another store before and wasn’t approached by anyone, and I really needed that bit of guidance. Ash gave me exactly that. Everything about his service was perfect and I’m so glad I met him. Thank you Ash!

24 de noviembre de 2025
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Respuesta de Sofology - Bolton

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Fantastic

Ellie was great. She introduced herself, then gave us space to get a feel for what we wanted. We easily found her again when we needed to look at what could be done to personalise our sofa. Fantastic service.

23 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Having been to what seems like every…

Having been to what seems like every sofa shop in the world we visited your store at Middlebrook Bolton today. We were met by Nicola who showed interest in what we were wanting to achieve. I told her my wants & needs. Working in sales myself I know how important that is so made it easy for her really. The phrase “ people buy from people “ is why we bought it today. The sofa & chair were more expensive than anything we had looked at but Nicola understood this & spoke about the build quality & workmanship. I don’t have time for all the waffle so she kept it brief. Nicola is leaving you in 2 weeks to return to Nissan selling cars. I would suggest that you make her an offer she can’t turn down as she is good at what she does.

23 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Thank you for sharing your experience at Sofology Bolton. We're glad to hear that Nicola helped you find the perfect sofa and chair.

We appreciate your kind words about her professionalism and communication skills and will pass on your feedback.

Thank you for choosing Sofology Bolton. We hope you enjoy your new furniture and look forward to your return.

Valorada con 5 estrellas sobre 5

Made to feel welcome but not…

Made to feel welcome but not pressurised allowed to look round Ash salesperson from the middlebrook branch was very helpful

23 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Thank you for your wonderful feedback! We're glad to hear you felt welcome and comfortable at our Middlebrook branch, and that Ash assisted you without pressure. Your kind words affirm our commitment to a relaxed shopping experience.

If you have any questions or need assistance, please reach out. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Good professionalism The sale representative that attended…

The sale representative that attended to me was very professional and attentive, he showed enthusiasm of someone who really care and passionate about the company and his job.

17 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

The salesman made it great he never put…

The salesman made it great he never put pressure on me and he was very patient and helpful.

16 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton



Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman made your visit enjoyable and pressure-free. It's wonderful to know that his patience and helpfulness made a positive impact on your shopping experience. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Sofology Bolton in the future!

Valorada con 5 estrellas sobre 5

We ordered the mayfair sofa with ash…

We ordered the mayfair sofa with ash from the bolton store on Middlebrook. What a nice, helpful, friendly guy. Ash is an asset to your company he was brilliant 👏

15 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 1 estrellas sobre 5

You're email does not exist I am…

You're email does not exist I am waiting for my order you sent me confirmation that I had paid and placed my order but you won't answer my question where's my order

4 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Valorada con 5 estrellas sobre 5

The young lady that was dealing with us…

The young lady that was dealing with us today was absolutely fabulous, pleasant, very knowledgeable and completely professional. thank you.

11 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

Allure sofa

Very pleasant and enjoyable experience. Both salespeople we dealt with very nice and pleasant and knowledgeable. The sales people were John and Aadie

10 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Valorada con 5 estrellas sobre 5

A great sofa experience

Ash was exceptionally knowledgeable helpful and not at all pushy. He explained everything thoroughly and clearly. A great experience to buy a sofa!

10 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Thank you for your wonderful feedback! We're thrilled that Ash made your visit to Sofology Bolton enjoyable and stress-free. We appreciate your kind words and 5-star rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

9 de noviembre de 2025
Logotipo de Sofology - Bolton

Respuesta de Sofology - Bolton

Thank you for sharing your positive experience at Sofology Bolton. We're delighted to hear you received excellent customer service and are satisfied with your visit. Your feedback is invaluable and inspires our team to maintain high service standards.

If you have any further comments or need assistance, please reach out. We look forward to welcoming you back soon.

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