Sofology - Brent Cross Opiniones 

2816
TrustScore: 4.5 sobre 5

4,7

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(2816)

18.821 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The service was professional and…

The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!

17 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you Mr Burton

Valorada con 5 estrellas sobre 5

Great service

Helpful service and accommodation

15 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

All good

All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

31 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for awarding us 5 stars :-)

Valorada con 5 estrellas sobre 5

Review of buying experience

The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

8 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

The 2 managers

The 2 managers, Halel and Saj, helped us all the way

5 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Mariana was excellent in assisting us…

Mariana was excellent in assisting us help choose the entire package for our sofa

6 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We’re thrilled to hear that our team provided you with the level of service you deserve, and your feedback truly means a lot to us. Knowing that you had a great experience encourages us to keep delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊

Valorada con 5 estrellas sobre 5

Great experience detailed information…

Great experience detailed information about my purchase from Mariana

3 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊

Valorada con 1 estrellas sobre 5

Lied too when ordering the sofa

Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

21 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are sorry to hear that you are unhappy Darren. Please email you details to social.media.complaints@sofology.co.uk and we will take a look into this.

Valorada con 5 estrellas sobre 5

Staff member was very polite and…

Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

2 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for taking the time to leave a 5-star review!😊

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff and great looking sofas

I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

28 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great experience at Brent Cross…

Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.

1 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for sharing Mrs Rasheed

Valorada con 5 estrellas sobre 5

Extraordinary service

Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza

1 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Productive visit with ordering Sofa…

It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.

1 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Philip was very helpful and honest with…

Philip was very helpful and honest with us regarding our choice of sofas.

31 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

If it wasn’t for Raza inwoundlt haven…

If it wasn’t for Raz I wouldn’t have brought from this place he helped me choose the right sofa for my family

31 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are please that you found what you were looking for Ikran!

Valorada con 5 estrellas sobre 5

Philip was brilliant

Philip was brilliant, knowledgeable and a lovely person to converse with. He made us at ease and gave us amazing advice. He'll be a loss to the company but he deserves a brilliant retirement. Wish him all the best for the future. Thanks for all of your help.

31 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for this amazing review!

Valorada con 5 estrellas sobre 5

Good evening

Good evening, I still haven't received my armchairs. Have you been away for three weeks?

26 de enero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are pleased that you think so Hamid!

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