Sofology - Brent Cross Opiniones 

2844
•
TrustScore: 5 sobre 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi Mariana, I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2844)

16.191 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Valorada con 5 estrellas sobre 5

Lovely friendly staff able to explain all about the sofa how it works

Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

18 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valorada con 5 estrellas sobre 5

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 de marzo de 2026
Opinión espontánea
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Lovely sales man .

Lovely sales man .. very pleased with the standard

15 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Jimmy at Brent Cross store was super…

Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

14 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Great sofa, great buying experience

Had a long search trying to find a sofa I liked, but after visiting multiple sellers, Sofology was perfect. The website is useful and the staff in the Brent Cross store were very friendly and helpful. Delivery was efficient and was great to have it professionally assembled for me.

20 de septiembre de 2025
Opinión espontánea
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Very attentive and helpful

Very attentive and helpful

8 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Understanding service

I had a really pleasant experience at the Sofology Brent Cross, thanks to one of the staff members (Jimmy) who assisted me during my purchase. He were extremely friendly, patient, and knowledgeable about the furniturs. He took the time to understand exactly what I was looking for and provided helpful recommendations without making me feel pressured.
What impressed me the most was his professionalism and willingness to go the
extra mile to ensure I was satisfied with my purchase. His positive attitude and
excellent customer service made the whole
shopping experience smooth and
enjoyable.
Thank you Jimmy for such outstanding service it truly makes a difference. I would definitely
recommend Sofology Brent Cross to others
because of the great support I received.

4 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you so much for your kind words! 😊 We’re thrilled to hear Jimmy at Brent Cross provided such friendly, patient, and professional service. It’s fantastic to know he went the extra mile to make your shopping experience smooth and enjoyable. We’ll be sure to pass on your praise, Jimmy is a real asset to the team! 🛋️✨

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. So thankful for Raza for helping us

5 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

The sales lady Mariana is great

The sales lady called Mariana made the sofa buying experience magical. She is brilliant at her job, totally excellent and a pleasure to deal with from the moment we walked in the door to the moment we completed the paperwork the next day. She has given me confidence that I will continue to enjoy my relationship with Sofology.

1 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

You certainly will Etoile :-)

Valorada con 5 estrellas sobre 5

Jimmy was amazing

As soon as we entered the store Jimmy greeted us and asked us what sort of style/design we wanted. He then took the time to show us through all of the options. He was very knowledgeable and answered our questions. Once we decided on our sofa he made sure we were happy with all of the accessories and talked us through it all. Very glad Jimmy was the one who attended to us.

1 de marzo de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

Thank you for awarding us 5 stars Ms Sittampalam :-)

Valorada con 5 estrellas sobre 5

The whole experience was excellent

The whole experience was excellent. Great staff and particularly, Raza was amazing in giving advice and very knowledgeable.

17 de febrero de 2026
Logotipo de Sofology - Brent Cross

Respuesta de Sofology - Brent Cross

What an amazing review, thank you so much for taking the time to write this 😊

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