Sofology - Bristol Opiniones 

1028
•
TrustScore: 4.5 sobre 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1028)

16.191 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great instore service

Great instore service, and always a great in store selection.

21 de septiembre de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for awarding us 5 stars 😊

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Not too pushy but was on hand to help and advise when we needed it.

20 de septiembre de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

On walking into the Bristol store i was…

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we did discuss the sofas she was very helpful and knowledgeable and overall great experience. Thank you Mags, yes will be back and this time we will not be leaving without our sofa

17 de septiembre de 2026
Opinión espontánea
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Joy is a real joy and great salesperson

Joy is a real joy and great salesperson

6 de septiembre de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you for your review. Another great review for Joy, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

I was really impressed with the quality…

I was really impressed with the quality of service he was very professional and he advised me on their different products that the sofa comes with ,i will recommend other customers to visit the shop in Bristol
This sales person is SAAD TANVEER

8 de septiembre de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

We had a warm greeting at the door and…

We had a warm greeting at the door and an explanation of how the sofa modules work
We were offered coffee and was taken to any sofa that would show us our requirements
The staff were very friendly and funny
We had an excellent explanation of how the finance and after-care worked.
The only thing I would say is staff could do with more training on specific functions of smart sofas

4 de septiembre de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks so much for your lovely feedback! We’re so pleased you had a great experience with the team and felt well looked after. We really appreciate your feedback on smart sofa training too - we’ll be sure to pass this on to the team!

Valorada con 5 estrellas sobre 5

I thought the sales lady who helped us…

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children.

Great experience overall.

29 de agosto de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Great People to Deal With - So Far

What a pleasant group of people to deal
with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air …
This adds up to a pleasant shopping experience- and I hate shopping!
We went twice and bought on the second visit.
Thanks Marwan ….

I will of course edit this review after delivery and Sofology should hope that I don’t experience any issues that I’ve seen mentioned in the single star reviews. At 6% of reviews that is lower than many …let’s see …
It’s always good to use the credit card for at least £100 on these purchases so
you get the consumer protection.
That said, until I see otherwise I remain optimistic…

25 de agosto de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you so much for such a lovely review! We’re delighted to hear how pleasant your shopping experience was and that Marwan was able to make your visits so enjoyable. We really appreciate your feedback and hope everything goes perfectly with your delivery!

Valorada con 4 estrellas sobre 5

As I am still waiting on delivery (11…

As I am still waiting on delivery (11 weeks) I cant really give a final review. The sales person at the Sofology Bristol shop was lovely and very helpful. But that's as far as I can go. Hopefully the delivery will be fine.

25 de agosto de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Best customer service, DFS prices, Loafs Quality - I will only buy sofas here from now on.

I don't remember the attendee's review but she was absolutely lovely and made the sofa buying experience really special.

My partner and I were about to move to our first house together. Prior we had lived in a flat and all of our furniture was either a hand-me-down or like our previous sofa £50 from Facebook Marketplace.

The previous day we went to DFS and we walked around the whole store multiple times but to no avail there was no sofa that we really fell in love with. We had found one that we liked but we were still just very 'meh' about it. Fortunately, I decided to delay buying it and instead went on the hunt for different providers.

First we tried Loaf, walked in, sat on a sofa, looked at the price tag, and walked out. Then we went to Sofology which surprisingly we missed despite it being right next to DFS.

The moment we walked in staff were lovely. They immediately offered to make my partner and I a latte and a cappuccino (free of charge) and more importantly, encouraged us to take off our shoes and try out sofas how we would at home.

The sofa's themselves were comparable in price to DFS but the quality of them was on par with Loaf. In the end we decided to go with the Albie three-seater and I am brimming with excitement while I wait for it to be specially made.

28 de junio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Nicky at the Bristol the Bristol …

Nicky who looked after us was lovely, she wasn’t pushy, didn’t follow us around, and allowed us time to wonder and try out different sofas. She knew her product and was very helpful when asked anything. A no hassle experience, Thank you

3 de agosto de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you for your review. Another great review for Nicky, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

The staff were approachable & very…

The staff were approachable & very helpful in ordering our sofa much easier than trying to order online thankyou

19 de julio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

9 de julio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 1 estrellas sobre 5

Horrendous experience from start to…

Horrendous experience from start to finish! Nothing good to say about the interactions from Sofology staff - certainly not the premium experience they say you’ll get over DFS. Absolute JOKE!

4 de julio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Very friendly

Very friendly, helpful and knowledgeable staff made my purchase very easy.

30 de junio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Amazing quality of product

Amazing quality of product, superb staff interaction. I left the store full of confidence in my purchase.

6 de junio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

The staff were very pleasant and…

The staff were very pleasant and helpful not at all pushy. Very knowledgeable about the product we were interested in.

1 de junio de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 4 estrellas sobre 5

We are happy with the service

We are happy with the service. It would be great if delivery is available within 1 month.

24 de mayo de 2026
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you so much for sharing your lovely review with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

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