Sofology - BristolOpiniones 

1010
TrustScore: 4.5 sobre 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1010)

18.543 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

The show room had brilliant staff which…

The show room had brilliant staff which talked through all pros and cons on a wide variety of sofas and then ordered online once visited all other avenues,

18 de abril de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for sharing Mr Harris!

Valorada con 5 estrellas sobre 5

The sales team were very knowledgeable…

The sales team were very knowledgeable and relaxed we felt no pressure to buy unlike other furniture outlets we visited the same day. This was the main reason we bought at sofology

21 de abril de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you Mr Thame :-)

Valorada con 5 estrellas sobre 5

Choosing a sofa was a Joy!

We had a fantastic experience at Sofology in Cribbs Causeway thanks to Joy! She was incredibly helpful—giving us all the information we needed without ever making us feel rushed. Joy made the whole process easy and enjoyable, and we really appreciated her friendly and professional approach. Thank you, Joy!

21 de abril de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

We are so pleased to hear that Joy was helpful during your visit Chloe, thank you for sharing :-)

Valorada con 5 estrellas sobre 5

Product aftercare and purchase

Excellent service, good price, and great product. Thankyou

6 de abril de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Matt at Cribbs Causeway was so helpful…

Matt at Cribbs Causeway was so helpful and put no pressure on us at all. Would definitely recommend him. Sofas ordered and able to delay delivery as having building work done.

4 de abril de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for sharing your experience Mrs Pond :-)

Valorada con 5 estrellas sobre 5

warm welcome

I was treated with a really warm welcome b6 all the staff. They gave me lots of time to browse and offered me tea and coffee. They spoke through all my options and it was a very positive experience.

30 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for awarding us 5 stars Hannah :-)

Valorada con 5 estrellas sobre 5

Calm atmosphere and fantastic service

Had been shopping for a new sofa and hadn’t had any luck, plus often found the sales advisors pushy. Went into sofology in Bristol and served by Mat Smith. What a difference it can make having the right person! He let us browse and gave us the time and space we needed to find what we were looking for, that when we were done, we went looking for him as he gave us a great energy. The process after was then made so easy, helping us choose the colour and features we wanted, without being too pushy. It felt more of a relaxing experience and we left feeling great! The sofas are displayed so lovely as well, the smell of the showroom also added to the atmosphere! Thank you for making our experience so lovely, we are excited to receive our new sofa set!

30 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Matt. Thank you for taking the time to leave a review 😊

Valorada con 5 estrellas sobre 5

Great service

Helpful, knowledgable and friendly service; listened to what I needed and all aspects of the purchase were explained clearly.

29 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valorada con 5 estrellas sobre 5

Absolutely amazing service from Nicola

Absolutely fantastic service from Nicola in the Bristol/Cribbs Causeway store. She went through everything thoroughly and ensured that all options covered. All my questions answered with confidence, Nicola certainly knows the products she sells. Nicola is a credit to Sofology.

29 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valorada con 5 estrellas sobre 5

Excellent service

Your representative and manager were both fantastic and very willing to answer any question.

23 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for this great review Sousan :-)

Valorada con 5 estrellas sobre 5

Great service

Very nice service especially Mat who served us was very helpfull, gave advice and explained everything we wanted to know.I highly recommend sofology in Bristol.

22 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Mat and that you would recommend us! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great delivery service for my sofas

Great delivery service for my sofas. Rubbish with names, but think it was Owen and Harrison who delivered some bulky stuff to my 2nd floor flat. Top job.

11 de marzo de 2025
Opinión espontánea
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, thank you very much for your review. We are pleased to hear about your positive delivery experience and that you are happy with the service provided by Owen and Harrison!

Valorada con 5 estrellas sobre 5

No hard selling!

Being left to browse on our own without any hard selling was really good, and when we asked for help and advice Nicola was able to give it immediately and helpfully. We enjoyed our experience of shopping at sofology today.

17 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

We are so pleased that your visit to the store was a positive one Phillipa!

Valorada con 5 estrellas sobre 5

Excellent experience!

We visited the Cribbs Causeway store today and were warmly welcomed by Joy. We happily browsed the store and a couple of different team members checked that we were ok. We chatted with Joy the manager, who was very friendly and knowledgeable, and she answered a number of questions we had. At no point did we feel pressured but we knew help was at hand if we needed it.
We left to have a think and returned to the store where Joy welcomed us once more and offered us a hot drink whilst we considered fabric choices. Joy also supported us in our decision making by showing us colour options and providing samples. When we were ready to place our order Kayleigh took us through everything, was clear about our choices and all we needed to know.
We left very happy with our decision and the customer service we received was excellent.

16 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

This is a great review, thank you for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Great product, great service.

Consultant was extremely helpful and knowledgeable, no persistent salesperson was welcomed

16 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Thank you for awarding us 5 stars Alex!

Valorada con 5 estrellas sobre 5

I visited the store three times trying…

I visited the store three times trying to make a decision and was served by the lovely Kayleigh. She made the process very easy and is very knowledgeable about the products. Choosing a sofa is such a big deal, but Kayleigh helped in every step of the way, with measurements and showing me all my options.

13 de marzo de 2025
Logotipo de Sofology - Bristol

Respuesta de Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Kayleigh. Thank you for taking the time to leave a review 😊

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