Sofology - Carlisle Opiniones 153

TrustScore: 5 sobre 5

4,8

Charlotte Street, CA2 5BT Carlisle, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignifie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An excellent experience on 07/08/26. No pressure to buy. We were dealt with by Tian, who was both knowledgeable and friendly. My wife and I were both impressed by his professionalism and his sense of... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Charlotte Street, CA2 5BT, Carlisle, England, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service

Harrison was extremely helpful and knowledgeable

8 de junio de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Thank you for sharing Fiona!

Valorada con 5 estrellas sobre 5

Good service

Staff were helpful, patient with an anxious person as I was stressed .

8 de junio de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Purchase Delight

During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignified manner led us to make a purchase. Looking forward to receiving delivery of the items purchased.

11 de junio de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Staff were amazing

Staff were amazing! Couldn’t have asked for better service. Didn’t feel any pressure from anyone with a very relaxed environment.

22 de mayo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Very helpful not to pushy and knowing…

Very helpful not to pushy and knowing what he was talking about

17 de mayo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Sofology displays a wide range of sofas…

Sofology displays a wide range of sofas in lots of colours to choose from, styles and comfort. Great knowledge shown by sales assistant Callum

7 de mayo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, thank you for your review. Another great review for Callum, we will make sure to pass this on! Have a nice day.

Valorada con 1 estrellas sobre 5

Wouldn't recommend this store.

We were told by the pushy salesman that if we didn't give him a 5* review he knew where we lived....!!!

1 de diciembre de 2025
Opinión espontánea
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, we’re sorry to read this and would like to look into it further. This certainly isn’t the experience we’d expect our customers to have. Please could you send some more information, including the store visited and any details or dates/times you’re able to share, to social.media.complaints@sofology.co.uk so our team can investigate further. Thank you.

Valorada con 5 estrellas sobre 5

Great in store service at Sofology…

Great in store service at Sofology Carlisle, excellent customer service from salesman Harrison. No pushy sales pitching just good honest advice.

18 de abril de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊

Valorada con 2 estrellas sobre 5

Went to have a look around as we are…

Went to have a look around as we are planning on getting a new sofa in a few months, was greeted on entry and said just ask if we needed any help. The salesperson constantly followed us round the store until we felt that uncomfortable we just left. Going back to DFS at least they don’t stalk you round the store.

16 de abril de 2026
Opinión espontánea
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Sounds like we may have gone a bit overboard this time, which definitely isn’t the usual vibe. If you do pop back in, we’ll stick to our typical approach: sofas stay put, and so do we… unless you call us over!

Valorada con 5 estrellas sobre 5

Good Service

Excellent service. Took time to find the right settee with me. Good range of furniture to find the right one.

24 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Making my mind up!

The sales guys were very patient with me I have been in a few times as I couldn’t decide what type of sofa I wanted

21 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 5 estrellas sobre 5

Exactly what we need.

Callum was brilliant, very friendly and listened to our needs and made sure he matched the right product for our needs. Helped explain everything inducing the protection options, and was just a joy to do business with, thanks so much.

14 de febrero de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Callum. Have a great day 😊

Valorada con 5 estrellas sobre 5

Good staff very helpful and friendly

Good staff very helpful and friendly

20 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great service

Great service , sales person was very helpful.

20 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

They helped a lot

15 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Excellent service.

14 de marzo de 2026
Logotipo de Sofology - Carlisle

Respuesta de Sofology - Carlisle

Thanks for this fabulous review. We appreciate you sharing it with others!

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