Sofology - Chester Opiniones 3467

TrustScore: 5 sobre 5

4,9

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful assistant who did not follow us around the store but was there when needed. Provided helpful information and did not pressure or rush us

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First thing to greet you as you enter the shop is a lovely smell. All the staff we met were friendly, helpful & polite but didn’t humbug you. The furniture was great, good quality, lots of choice, mos... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We experienced excellent customer service when visiting the store and no pushy sales tactics either! There are a large range of sofas to choose from. The staff are all helpful and know the products... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. Accesorios para muebles
  3. Tienda de muebles
  4. Tienda de artículos para el hogar
  5. Tienda de mobiliario para salones
  6. Tapicería

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Excellent patient staff

The lady who helped me work out the right sofa was helpful patient and listened to me as I tried to work out which sofa would fit my space back home.

4 de abril de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

10/10 experience

The lady who helped with our purchase was brilliant and explained everything extremely well. Fantastic customer service and advice on caring for the material, and overall a pleasant experience

18 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 1 estrellas sobre 5

I can't remember his name

I can't remember his name. But he was really good

2 de abril de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thank you for taking the time to leave a review, it's great to hear feedback like this! If there is anything at all we can help with, please let us know.

Valorada con 5 estrellas sobre 5

Excellent help from Pete

Excellent help from Pete, very informative but not pushy. A great experience and looking forward to our couches arriving in June.

2 de abril de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thank you for your review. Another great review for Pete, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Luan employee at Chester branch…

Luan employee at Chester branch extremely knowledgeable

28 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thank you for your review. Another great review for Luan, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Many shops visited for new suite. But finally selected from Sofology at Chester

We have been looking for a new suite for a numbers of months and visited many shops. All were good and staff nice.
However, Sofology at Chester were finally our first choice.
Great range of products. Staff were really good. We delt with Daniel, who really knew his stuff and able to answer all of our questions.

26 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

What an amazing review, thank you so much for taking the time to write this 😊

Valorada con 5 estrellas sobre 5

Ive never bought from Sofology before …

Ive never bought from Sofology before but after all the furniture shops we visited in Chester, Sofology had the best range in our opinion.
Staff were very helpful and we didnt feel any pressure (like some shops)
Peter and Julia were amazing.
Can't wait to get our sofas now.
We chose the OSCAR range.
Thank you again

19 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Valorada con 5 estrellas sobre 5

Staff was very patient and took time to…

Staff was very patient and took time to explain the varieties of materials available and detailed information on how to care for the leather.

24 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Was served by Julia when we visited the…

Was served by Julia when we visited the store and she was really friendly & very helpful. She explained the whole process of purchasing the sofa we had our eye on with no pressure at all. We went away to think about it & she’s since helped me step by step in processing the order online. Lovely lady.

24 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Thank you for this amazing review Mrs Egerton!

Valorada con 5 estrellas sobre 5

We dealt with Julia who was…

We dealt with Julia who was helpful,friendly and knowledgeable and once we had made our choice everything was explained to us quickly and efficiently.

23 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, information and support offered without a hard sell

22 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

Nic was very helpful

Nic was very helpful, around when we had questions but also gave us space to think about what we wanted. When it came to purchasing, Nic ensured we had all the necessary information to make the right choice

22 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thank you for your review. Another great review for Nic, we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Positive buying experience

Really happy with my experience buying a sofa from Pete, he spent time going through the various options and at no point did I feel pressured. He gave good advice and I feel happy with my decision to purchase.

21 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valorada con 5 estrellas sobre 5

Great everything explained to us…

Great everything explained to us perfectly

18 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valorada con 5 estrellas sobre 5

I had a very good experience ‘sofa…

I had a very good experience ‘sofa shopping’ thanks to Daniel. He was very helpful and knowledgeable and spent time making sure I knew what was going on.
A very smooth transaction.
Thankyou Daniel

18 de marzo de 2026
Logotipo de Sofology - Chester

Respuesta de Sofology - Chester

Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day.

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