Sofology - Croydon Opiniones 

2881
•
TrustScore: 5 sobre 5

4,8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de sofás
  2. también en la categoría
  3. Accesorios para muebles
  4. Tapicería
  5. Tienda de artículos para el hogar
  6. Tienda de mobiliario para salones
  7. Tienda de muebles

Escrito por la empresa

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Información de contacto

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2881)

16.191 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good quality sofas at reasonable prices.

Good quality sofas at reasonable prices. No pressure from the friendly and very informative salesman. Bright, clean and airy showroom. Very good shopping experience.

10 de agosto de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Excellent service

Staff is very good and always ready to help

7 de agosto de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valorada con 5 estrellas sobre 5

My first time at Sofology

My first time at Sofology , I had the best customer experience ever.

6 de junio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

They been very helpful

They been very helpful, price is fare and good quality! Umut the guy who asist us was very professional.

26 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valorada con 5 estrellas sobre 5

Great team

I made a few visits to this store to try out different sofas and spoke to many members of the team, they were all incredibly helpful & knowledgeable. Great experience overall.

27 de marzo de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valorada con 5 estrellas sobre 5

Umut - Fantastic Sofologist!

Umut, was a very professional Sofologist, giving great guidance and recommendations. Can’t wait for the new sofa!

19 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊

Valorada con 5 estrellas sobre 5

Great choice

Great choice, friendly staff

23 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valorada con 1 estrellas sobre 5

No communication/update since ordered, hasn't arrived yet

Still awaiting for the sofa I ordered 3 weeks ago where I have been told it should arrive within 1.5 to 2 weeks. No communication or update from anyone about the delivery yet.

29 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valorada con 5 estrellas sobre 5

We had an excellent experience thanks…

We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and she made the whole experience smooth and stress-free. Thank you, Amen, for your outstanding service—I truly appreciate your help and would highly recommend her!

17 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for this great review and your recommendation we really apprechiate it.

Valorada con 5 estrellas sobre 5

Gordon was exceptional

Gordon was exceptional. No pushy pressure to buy, wanted to help and assist, listened to what we were looking for and helped us create exactly that. He was personable, knowledgeable and despite the ongoing IT challenges the company were having with emails, he went above and beyond to help.

The sofas were also noticeably a higher quality than a lot of the competitors - we tried what felt like 10 different stores and were very happy with our choice at Sofology.

17 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Perfect

had an excellent experience buying a sofa bed from this store. The customer service was outstanding from start to finish. The staff were friendly, professional, patient, and took the time to answer all of my questions without any pressure.

The quality of the sofa bed is excellent, and I’m very happy with my purchase. The whole process was smooth and enjoyable. I highly recommend this store to anyone looking for great products and exceptional customer service. Thank you for such a wonderful experience!

2 de julio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thank you for this great review Mrs Fakhri!

Valorada con 5 estrellas sobre 5

The people in the store were very…

The people in the store were very helpful and friendly, the guys that delivered and set up the sofa were equally good. We are very pleased with the sofa too!

26 de junio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valorada con 5 estrellas sobre 5

Top sales man and excellent customer service

We were attended to by Umut. He was an outstanding sales man. He took his time to explain everything to us. His customer service skills was what made the difference in us settling to buy from sofology and not the other companies in the same vicinity.

20 de junio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Thanks for this fabulous review. We appreciate you sharing it with others!

Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, no-pressure service from Monica. Super knowledgeable, and the sofa I ordered was fantastic. It was only the second one I sat on in the showroom, but immediately fell in love and ordered there and then which is unusual for me as someone who usually deliberates decisions for a long time! Thank you Monica for your help.

13 de junio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you for your review. Another great review for Monica; we will make sure to pass this on! Have a nice day.

Valorada con 5 estrellas sobre 5

Brilliant experience

Brilliant experience - Umut was very personable and not pushy at all- top man

20 de junio de 2026
Logotipo de Sofology - Croydon

Respuesta de Sofology - Croydon

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊

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